CFPB · Single-product concentration
Colony Ridge Inc.
15 CFPB complaints · 93.3% in "Mortgage" · top issue Trouble during payment process.
Colony Ridge Inc.: 93.3% of 15 CFPB complaints sit in "Mortgage". Timely 86.7% · relief 6.7%. Allegations, not findings.
- Single-product concentration
- +300% filings 2023 to 2026
CFPB relief outcome brief
CCDB company colony-ridge-inc
6.7% relief · 86.7% timely · 15 filings · Mortgage
Same-product relief peers
Nearest relief peer: Primelending, a Plainscapital Company (6.8% relief)
Colony Ridge Inc. closes 6.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 15 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Colony Ridge Inc. complaint mix by product
- Mortgage 14 93.3% – 7% relief
- Debt collection 1 6.7% – 0% relief
How Colony Ridge Inc.'s 15 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 14 |
| Debt collection | 1 |
Colony Ridge Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 4
- +300% vs 2023
Top States
| State | Complaints |
|---|---|
| TX | 15 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 6 |
| Struggling to pay mortgage | 4 |
| Closing on a mortgage | 3 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
| False statements or representation | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2023 | 1 | 100% |
| 2024 | 4 | 100% |
| 2025 | 6 | 66.7% |
| 2026 | 4 | 100% |
Source: CFPB Consumer Complaint Database
Colony Ridge Inc. filings cluster in one product
Colony Ridge Inc.'s 15 logged complaints stay concentrated: only 1 state shows a filing. Only 20% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2023 through 2026-06-04.
Colony Ridge Inc. answers 86.7% of complaints inside the CFPB's tracked window and closes 80% with a written explanation. 6.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Colony Ridge Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Colony Ridge Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 15.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 86.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Colony Ridge Inc. (86.7% timely; 6.7% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration