CFPB · Single-product concentration

Brown and Joseph, Ltd

211 CFPB complaints · 99.1% in "Debt collection" · top issue Attempts to collect debt not owed.

211 CFPB complaints

Brown and Joseph, Ltd: 99.1% of 211 CFPB complaints sit in "Debt collection". Timely 86.7% · relief 0.5%. Allegations, not findings.

  • Single-product concentration
  • +83.3% filings 2013 to 2026

CFPB relief outcome brief

CCDB company brown-and-joseph-ltd

0.5% relief · 86.7% timely · 211 filings · Debt collection

Nearest relief peer: Enova International, Inc. (0.5% relief)

Brown and Joseph, Ltd (this)0.5%Aldridge Pite, LLP0%American Adjustment Bureau,I…0%Midwest Fidelity Services, L…0%National Commercial Services…14.7%
Closed-with-relief % among Brown and Joseph, Ltd and nearest filing-volume peers

Brown and Joseph, Ltd closes 0.5% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Brown and Joseph, Ltd's 211 filings include narrative text

42.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 86.7%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.5%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Brown and Joseph, Ltd complaint mix by product

Total complaints: 211

Brown and Joseph, Ltd complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 211 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 209 complaints (99.1%), resolution 0.5% Debt collection 99.1% Debt or: 1 complaints (0.5%), resolution 0.0% Consumer Loan: 1 complaints (0.5%), resolution 0.0%
  • Debt collection 209 99.1% 1% relief
  • Debt or 1 0.5% 0% relief
  • Consumer Loan 1 0.5% 0% relief

How Brown and Joseph, Ltd's 211 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 209
Debt or credit management 1
Consumer Loan 1

Where Brown and Joseph, Ltd complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
CA
18% of this company's filings
CA38FL20TX16NY14AZ11GA11VA8NJ8

Brown and Joseph, Ltd rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
11
+83.3% vs 2013
010203040 20132015201720192021202320252026 11

Top States

State Complaints
CA 38
FL 20
TX 16
NY 14
AZ 11
GA 11
VA 8
NJ 8
IL 8
PA 7
MI 6
TN 5
WA 5
MD 5
OK 5
CT 5
CO 4
ME 3
MO 3
MA 3

Top Issues

Issue Complaints
Attempts to collect debt not owed 59
Communication tactics 34
False statements or representation 32
Written notification about debt 23
Cont'd attempts collect debt not owed 23
Took or threatened to take negative or legal action 15
Improper contact or sharing of info 10
Threatened to contact someone or share information improperly 6
Disclosure verification of debt 5
Problem with customer service 1
Electronic communications 1
Taking/threatening an illegal action 1
Problems when you are unable to pay 1

Yearly Trend

Year Complaints Timely
2013 6 100%
2014 18 100%
2015 17 82.4%
2016 12 50%
2017 19 100%
2018 8 100%
2019 3 100%
2020 9 100%
2021 8 100%
2022 18 66.7%
2023 17 64.7%
2024 34 88.2%
2025 31 90.3%
2026 11 100%

Source: CFPB Consumer Complaint Database

Brown and Joseph, Ltd filings cluster in one product

Brown and Joseph, Ltd's 211 logged complaints stay concentrated: only 36 states show a filing. 42.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-05-15.

Brown and Joseph, Ltd answers 86.7% of complaints inside the CFPB's tracked window and closes 99.1% with a written explanation. 0.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Brown and Joseph, Ltd.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Brown and Joseph, Ltd: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Brown and Joseph, Ltd (86.7% timely; 0.5% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration