2026 data Public-data reference. official source

Brown and Joseph, Ltd

166 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

166 consumer complaints filed with the CFPB

This profile shows Brown and Joseph, Ltd's complaint history from CFPB public records. 166 consumers have filed complaints since 2013. The company has a 88% timely response rate and has provided relief in 0.6% of cases.

166
Total Complaints
88%
Timely Response
8.4%
Disputed
0.6%
Relief Provided
35
States Active
2013
Since

Total complaints

166

Filed since 2013

Timely response

88%

CFPB-tracked response window

Relief rate

0.6%

Closed with monetary or non-monetary relief

Timely response rate 88.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.6%
Industry median

Share closed with monetary or non-monetary relief.

Brown and Joseph, Ltd complaint mix by product

Total complaints: 166

Brown and Joseph, Ltd complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 166 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 165 complaints (99.4%), resolution 0.6% Debt collection 99.4% Consumer Loan: 1 complaints (0.6%), resolution 0.0%
  • Debt collection 165 99.4% 1% relief
  • Consumer Loan 1 0.6% 0% relief

How Brown and Joseph, Ltd's 166 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 165
Consumer Loan 1

Top States

State Complaints
CA 28
FL 14
TX 13
NY 13
GA 11
AZ 9
NJ 6
IL 6
MD 5
VA 5
PA 5
OK 5
TN 4
CT 4
SC 3
MO 3
MI 3
NC 3
WA 3
NV 2

Top Issues

Issue Complaints
Attempts to collect debt not owed 48
Communication tactics 26
Cont'd attempts collect debt not owed 22
False statements or representation 21
Written notification about debt 15
Took or threatened to take negative or legal action 12
Improper contact or sharing of info 10
Disclosure verification of debt 5
Threatened to contact someone or share information improperly 4
Taking/threatening an illegal action 1
Problems when you are unable to pay 1
Electronic communications 1

Yearly Trend

Year Complaints Timely
2013 6 100%
2014 18 100%
2015 14 92.9%
2016 11 45.5%
2017 17 100%
2018 7 100%
2019 2 100%
2020 7 100%
2021 6 100%
2022 15 73.3%
2023 12 66.7%
2024 27 88.9%
2025 19 89.5%
2026 5 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Brown and Joseph, Ltd

Brown and Joseph, Ltd has accumulated 166 consumer complaints in the CFPB public database, with filings active across 35 U.S. states. Of those submissions, 47 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-20, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Brown and Joseph, Ltd reports a 88% timely-response rate and has closed 98.8% of cases with a written explanation to the consumer. 0.6% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 8.4% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Brown and Joseph, Ltd: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Brown and Joseph, Ltd have?

Brown and Joseph, Ltd has received 166 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Brown and Joseph, Ltd respond to complaints on time?

Brown and Joseph, Ltd has a 88% timely response rate to CFPB complaints.

What is the most common complaint about Brown and Joseph, Ltd?

The most common issue reported against Brown and Joseph, Ltd is "Attempts to collect debt not owed" in the "Debt collection" product category.

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