CFPB · Mid-pack CFPB posture

CARCO Group, Inc.

139 CFPB complaints · 32 states · top issue Incorrect information on your report.

139 CFPB complaints

CARCO Group, Inc. has 139 consumer complaints in the CFPB public database. Timely response is 90.6%; 0% closed with relief; top product Credit reporting or other personal consumer reports. Allegations, not regulatory findings.

  • Mid-pack CFPB posture
  • 0% filings 2021 to 2026

CFPB relief outcome brief

CCDB company carco-group-inc

0% relief · 90.6% timely · 139 filings · Credit reporting or other personal consumer reports

Nearest relief peer: Fidelity National Information Services, Inc. (FNIS) (0% relief)

CARCO Group, Inc. (this)0%Arcon Credit Solutions LLC1.4%Carvant Financial LLC14.4%Ncsplus Incorporated60.4%Ubs Bank USA1.4%
Closed-with-relief % among CARCO Group, Inc. and nearest filing-volume peers

CARCO Group, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 139 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 90.6%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

CARCO Group, Inc. complaint mix by product

Total complaints: 139

CARCO Group, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 139 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting: 95 complaints (68.3%), resolution 0.0% Credit reporting 68.3% Credit reporting,: 43 complaints (30.9%), resolution 0.0% Credit reporting, 30.9% Debt collection: 1 complaints (0.7%), resolution 0.0%
  • Credit reporting 95 68.3% 0% relief
  • Credit reporting, 43 30.9% 0% relief
  • Debt collection 1 0.7% 0% relief

How CARCO Group, Inc.'s 139 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting or other personal consumer reports 95
Credit reporting, credit repair services, or other personal consumer reports 43
Debt collection 1

Where CARCO Group, Inc. complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
TX
15.1% of this company's filings
TX21FL20CA12PA9GA7OH7MD6AZ6

CARCO Group, Inc. complaints by year

Annual filing volume from the CFPB public database

Trend in view
2026
11
0% vs 2021
01020304050 202120222023202420252026 11

Top States

State Complaints
TX 21
FL 20
CA 12
PA 9
GA 7
OH 7
MD 6
AZ 6
NC 5
IL 5
SC 4
TN 3
NY 3
MA 3
NJ 3
AL 3
NV 2
MS 2
AR 2
IN 2

Top Issues

Issue Complaints
Incorrect information on your report 76
Improper use of your report 23
Problem with a company's investigation into an existing issue 21
Unable to get your credit report or credit score 7
Identity theft protection or other monitoring services 4
Problem with fraud alerts or security freezes 3
Problem with a credit reporting company's investigation into an existing problem 2
Credit monitoring or identity theft protection services 1
Written notification about debt 1
Problem with a company's investigation into an existing problem 1

Yearly Trend

Year Complaints Timely
2021 11 100%
2022 23 82.6%
2023 19 94.7%
2024 32 100%
2025 43 81.4%
2026 11 100%

Source: CFPB Consumer Complaint Database

What the CFPB record shows about CARCO Group, Inc.

CARCO Group, Inc.'s 139 logged complaints stay concentrated: only 32 states show a filing. Only 34.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2021 through 2026-06-08.

CARCO Group, Inc. answers 90.6% of complaints inside the CFPB's tracked window and closes 98.6% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about CARCO Group, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for CARCO Group, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for CARCO Group, Inc. (90.6% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture