2026 data Public-data reference. official source

COOLEY ENTERPRISES INC

112 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

112 consumer complaints filed with the CFPB

This profile shows COOLEY ENTERPRISES INC's complaint history from CFPB public records. 112 consumers have filed complaints since 2014. The company has a 8% timely response rate and has provided relief in 2.7% of cases.

112
Total Complaints
8%
Timely Response
4.5%
Disputed
2.7%
Relief Provided
9
States Active
2014
Since

Total complaints

112

Filed since 2014

Timely response

8%

CFPB-tracked response window

Relief rate

2.7%

Closed with monetary or non-monetary relief

Timely response rate 8.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 2.7%
Industry median

Share closed with monetary or non-monetary relief.

COOLEY ENTERPRISES INC complaint mix by product

Total complaints: 112

COOLEY ENTERPRISES INC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 112 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Vehicle loan: 37 complaints (33.0%), resolution 2.7% Vehicle loan 33.0% Credit reporting,: 28 complaints (25.0%), resolution 0.0% Credit reporting, 25.0% Credit reporting: 23 complaints (20.5%), resolution 0.0% Credit reporting 20.5% Debt collection: 14 complaints (12.5%), resolution 0.0% Debt collection 12.5% Consumer Loan: 10 complaints (8.9%), resolution 20.0% Consumer Loan 8.9%
  • Vehicle loan 37 33.0% 3% relief
  • Credit reporting, 28 25.0% 0% relief
  • Credit reporting 23 20.5% 0% relief
  • Debt collection 14 12.5% 0% relief
  • Consumer Loan 10 8.9% 20% relief

How COOLEY ENTERPRISES INC's 112 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Vehicle loan or lease 37
Credit reporting, credit repair services, or other personal consumer reports 28
Credit reporting or other personal consumer reports 23
Debt collection 14
Consumer Loan 10

Top States

State Complaints
TX 102
NE 2
GA 2
FL 1
NM 1
LA 1
MA 1
AZ 1
MO 1

Top Issues

Issue Complaints
Improper use of your report 22
Getting a loan or lease 18
Incorrect information on your report 16
Managing the loan or lease 12
Problem with a credit reporting company's investigation into an existing problem 8
Problem with a company's investigation into an existing problem 6
Attempts to collect debt not owed 5
Repossession 4
Problems when you are unable to pay 3
Communication tactics 3
Taking out the loan or lease 3
Written notification about debt 2
False statements or representation 2
Problem with fraud alerts or security freezes 2
Problems at the end of the loan or lease 1
Taking/threatening an illegal action 1
Disclosure verification of debt 1
Credit monitoring or identity theft protection services 1
Struggling to pay your loan 1
Shopping for a loan or lease 1

Yearly Trend

Year Complaints Timely
2014 2 100%
2015 3 33.3%
2016 4 25%
2017 15 33.3%
2018 8 0%
2019 3 0%
2020 12 0%
2021 10 0%
2022 6 0%
2023 5 0%
2024 10 0%
2025 20 0%
2026 14 0%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About COOLEY ENTERPRISES INC

COOLEY ENTERPRISES INC has accumulated 112 consumer complaints in the CFPB public database, with filings active across 9 U.S. states. Of those submissions, 49 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2026-03-25, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, COOLEY ENTERPRISES INC reports a 8% timely-response rate and has closed 14.3% of cases with a written explanation to the consumer. 2.7% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 4.5% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Vehicle loan or lease", and the single most common underlying issue is "Improper use of your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating COOLEY ENTERPRISES INC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does COOLEY ENTERPRISES INC have?

COOLEY ENTERPRISES INC has received 112 consumer complaints filed with the Consumer Financial Protection Bureau.

Does COOLEY ENTERPRISES INC respond to complaints on time?

COOLEY ENTERPRISES INC has a 8% timely response rate to CFPB complaints.

What is the most common complaint about COOLEY ENTERPRISES INC?

The most common issue reported against COOLEY ENTERPRISES INC is "Improper use of your report" in the "Vehicle loan or lease" product category.

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