CFPB · Narrative-heavy record
Cooley Enterprises Inc
138 CFPB complaints · 53.6% with narratives · top issue Improper use of your report.
Cooley Enterprises Inc: 53.6% of 138 filings include consumer narratives. Timely 6.5% · relief 2.2% · top product Vehicle loan or lease. Allegations, not findings.
- Narrative-heavy record
- +700% filings 2014 to 2026
CFPB relief outcome brief
CCDB company cooley-enterprises-inc
2.2% relief · 6.5% timely · 138 filings · Vehicle loan or lease
Same-product relief peers
Nearest relief peer: The Savings Group, Inc. (2.2% relief)
Cooley Enterprises Inc closes 2.2% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Cooley Enterprises Inc's 138 filings include narrative text
53.6% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Cooley Enterprises Inc complaint mix by product
- Vehicle loan 53 38.4% – 2% relief
- Credit reporting 30 21.7% – 0% relief
- Credit reporting, 29 21.0% – 0% relief
- Debt collection 16 11.6% – 0% relief
- Consumer Loan 10 7.2% – 20% relief
How Cooley Enterprises Inc's 138 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 53 |
| Credit reporting or other personal consumer reports | 30 |
| Credit reporting, credit repair services, or other personal consumer reports | 29 |
| Debt collection | 16 |
| Consumer Loan | 10 |
Concentrated filing states for Cooley Enterprises Inc
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 92% of this company's filings
Cooley Enterprises Inc rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 16
- +700% vs 2014
Top States
| State | Complaints |
|---|---|
| TX | 127 |
| GA | 2 |
| NE | 2 |
| MO | 1 |
| WI | 1 |
| MA | 1 |
| NM | 1 |
| LA | 1 |
| FL | 1 |
| AZ | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 30 |
| Getting a loan or lease | 25 |
| Incorrect information on your report | 17 |
| Managing the loan or lease | 14 |
| Problem with a credit reporting company's investigation into an existing problem | 8 |
| Problem with a company's investigation into an existing problem | 7 |
| Attempts to collect debt not owed | 6 |
| Repossession | 5 |
| Problems at the end of the loan or lease | 4 |
| Written notification about debt | 3 |
| Communication tactics | 3 |
| Problems when you are unable to pay | 3 |
| Taking out the loan or lease | 3 |
| Problem with fraud alerts or security freezes | 2 |
| False statements or representation | 2 |
| Struggling to pay your loan | 2 |
| Credit monitoring or identity theft protection services | 1 |
| Disclosure verification of debt | 1 |
| Shopping for a loan or lease | 1 |
| Taking/threatening an illegal action | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 2 | 100% |
| 2015 | 3 | 33.3% |
| 2016 | 4 | 25% |
| 2017 | 16 | 31.3% |
| 2018 | 13 | 0% |
| 2019 | 5 | 0% |
| 2020 | 12 | 0% |
| 2021 | 12 | 0% |
| 2022 | 7 | 0% |
| 2023 | 7 | 0% |
| 2024 | 11 | 0% |
| 2025 | 30 | 0% |
| 2026 | 16 | 0% |
Source: CFPB Consumer Complaint Database
Cooley Enterprises Inc's narrative-rich complaint ledger
Cooley Enterprises Inc's 138 logged complaints stay concentrated: only 10 states show a filing. 53.6% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2026-04-14.
Cooley Enterprises Inc answers 6.5% of complaints inside the CFPB's tracked window and closes 11.6% with a written explanation. 2.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Cooley Enterprises Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Cooley Enterprises Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 138.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 6.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Cooley Enterprises Inc (6.5% timely; 2.2% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record