CFPB · Narrative-heavy record
Clasp Group, Inc.
40 CFPB complaints · 55% with narratives · top issue Issue with income share agreement.
Clasp Group, Inc.: 55% of 40 filings include consumer narratives. Timely 97.5% · relief 2.5% · top product Student loan. Allegations, not findings.
- Narrative-heavy record
- +66.7% filings 2022 to 2026
CFPB relief outcome brief
CCDB company clasp-group-inc
2.5% relief · 97.5% timely · 40 filings · Student loan
Same-product relief peers
Nearest relief peer: College Ave Student Loan Servicing, LLC (2.4% relief)
Clasp Group, Inc. closes 2.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Clasp Group, Inc.'s 40 filings include narrative text
55% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Clasp Group, Inc. complaint mix by product
- Student loan 27 67.5% – 4% relief
- Debt collection 11 27.5% – 0% relief
- Credit reporting 2 5.0% – 0% relief
How Clasp Group, Inc.'s 40 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Student loan | 27 |
| Debt collection | 11 |
| Credit reporting or other personal consumer reports | 2 |
Where Clasp Group, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 20% of this company's filings
Clasp Group, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 5
- +66.7% vs 2022
Top States
| State | Complaints |
|---|---|
| CA | 8 |
| TX | 4 |
| IL | 4 |
| PA | 3 |
| VA | 2 |
| FL | 2 |
| OR | 2 |
| MA | 2 |
| AZ | 1 |
| NH | 1 |
| NM | 1 |
| MS | 1 |
| AL | 1 |
| KS | 1 |
| NC | 1 |
| CT | 1 |
| NY | 1 |
| TN | 1 |
| OH | 1 |
| WA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Issue with income share agreement | 16 |
| False statements or representation | 7 |
| Dealing with your lender or servicer | 4 |
| Getting a loan | 3 |
| Struggling to repay your loan | 3 |
| Incorrect information on your report | 2 |
| Attempts to collect debt not owed | 2 |
| Took or threatened to take negative or legal action | 2 |
| Issue where my lender is my school | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2022 | 3 | 100% |
| 2023 | 8 | 87.5% |
| 2024 | 7 | 100% |
| 2025 | 17 | 100% |
| 2026 | 5 | 100% |
Source: CFPB Consumer Complaint Database
Clasp Group, Inc.'s narrative-rich complaint ledger
Clasp Group, Inc.'s 40 logged complaints stay concentrated: only 21 states show a filing. 55% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2022 through 2026-06-22.
Clasp Group, Inc. answers 97.5% of complaints inside the CFPB's tracked window and closes 95% with a written explanation. 2.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Student loan" draws the most filings, most often for "Issue with income share agreement."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Clasp Group, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Clasp Group, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 40.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 97.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Clasp Group, Inc. (97.5% timely; 2.5% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record