CFPB · Single-product concentration
Cityworth Mortgage LLC
36 CFPB complaints · 88.9% in "Mortgage" · top issue Closing on a mortgage.
Cityworth Mortgage LLC: 88.9% of 36 CFPB complaints sit in "Mortgage". Timely 97.2% · relief 22.2%. Allegations, not findings.
- Single-product concentration
- -88.9% filings 2016 to 2022
CFPB relief outcome brief
CCDB company cityworth-mortgage-llc
22.2% relief · 97.2% timely · 36 filings · Mortgage
Same-product relief peers
Nearest relief peer: Waterstone Mortgage Corporation (21.9% relief)
Cityworth Mortgage LLC closes 22.2% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Cityworth Mortgage LLC's 36 filings include narrative text
75% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Cityworth Mortgage LLC complaint mix by product
- Mortgage 32 88.9% – 25% relief
- Credit reporting, 3 8.3% – 0% relief
- Bank account 1 2.8% – 0% relief
How Cityworth Mortgage LLC's 36 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 32 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
| Bank account or service | 1 |
Where Cityworth Mortgage LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- PA
- 22.2% of this company's filings
Cityworth Mortgage LLC falling annual filings
Annual filing volume from the CFPB public database
- 2022
- 1
- -88.9% vs 2016
Top States
| State | Complaints |
|---|---|
| PA | 8 |
| GA | 8 |
| NC | 6 |
| FL | 5 |
| TX | 3 |
| VA | 2 |
| TN | 1 |
| NY | 1 |
| AZ | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Closing on a mortgage | 14 |
| Applying for a mortgage or refinancing an existing mortgage | 8 |
| Application, originator, mortgage broker | 7 |
| Improper use of your report | 3 |
| Trouble during payment process | 2 |
| Settlement process and costs | 1 |
| Account opening, closing, or management | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 9 | 88.9% |
| 2017 | 7 | 100% |
| 2018 | 10 | 100% |
| 2019 | 3 | 100% |
| 2020 | 4 | 100% |
| 2021 | 2 | 100% |
| 2022 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Cityworth Mortgage LLC filings cluster in one product
Cityworth Mortgage LLC's 36 logged complaints stay concentrated: only 9 states show a filing. 75% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2022-12-21.
Cityworth Mortgage LLC answers 97.2% of complaints inside the CFPB's tracked window and closes 77.8% with a written explanation. 22.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Closing on a mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Cityworth Mortgage LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Cityworth Mortgage LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 36.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 97.2%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Cityworth Mortgage LLC (97.2% timely; 22.2% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration