2026 data Public-data reference. official source

CAC Financial Corp

299 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

299 consumer complaints filed with the CFPB

This profile shows CAC Financial Corp's complaint history from CFPB public records. 299 consumers have filed complaints since 2013. The company has a 97.3% timely response rate and has provided relief in 8.7% of cases.

299
Total Complaints
97.3%
Timely Response
3%
Disputed
8.7%
Relief Provided
33
States Active
2013
Since

Total complaints

299

Filed since 2013

Timely response

97.3%

CFPB-tracked response window

Relief rate

8.7%

Closed with monetary or non-monetary relief

Timely response rate 97.3%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 8.7%
Industry median

Share closed with monetary or non-monetary relief.

CAC Financial Corp complaint mix by product

Total complaints: 299

CAC Financial Corp complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 299 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 253 complaints (84.9%), resolution 9.5% Debt collection 84.9% Credit reporting: 27 complaints (9.1%), resolution 0.0% Credit reporting 9.1% Credit reporting,: 12 complaints (4.0%), resolution 0.0% Credit card: 2 complaints (0.7%), resolution 50.0% Credit reporting: 2 complaints (0.7%), resolution 50.0% Payday loan,: 1 complaints (0.3%), resolution 0.0% Debt or: 1 complaints (0.3%), resolution 0.0%
  • Debt collection 253 84.9% 10% relief
  • Credit reporting 27 9.1% 0% relief
  • Credit reporting, 12 4.0% 0% relief
  • Credit card 2 0.7% 50% relief
  • Credit reporting 2 0.7% 50% relief
  • Payday loan, 1 0.3% 0% relief
  • Debt or 1 0.3% 0% relief

How CAC Financial Corp's 299 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 253
Credit reporting or other personal consumer reports 27
Credit reporting, credit repair services, or other personal consumer reports 12
Credit card 2
Credit reporting 2
Payday loan, title loan, or personal loan 1
Debt or credit management 1
Vehicle loan or lease 1

Top States

State Complaints
OK 91
TX 85
LA 17
FL 14
AR 12
TN 10
AL 8
GA 6
MO 5
CO 5
NY 4
KY 3
NM 3
IL 3
CA 3
MS 3
NV 3
AZ 3
CT 2
WA 2

Top Issues

Issue Complaints
Attempts to collect debt not owed 73
Written notification about debt 58
Took or threatened to take negative or legal action 32
Communication tactics 28
Cont'd attempts collect debt not owed 27
Incorrect information on your report 27
False statements or representation 18
Disclosure verification of debt 10
Improper use of your report 7
Problem with a company's investigation into an existing problem 4
Threatened to contact someone or share information improperly 3
Electronic communications 2
Improper contact or sharing of info 2
Incorrect information on credit report 2
Getting a line of credit 1
Identity theft / Fraud / Embezzlement 1
Confusing or missing disclosures 1
Getting a loan or lease 1
Problem with a credit reporting company's investigation into an existing problem 1
Delinquent account 1

Yearly Trend

Year Complaints Timely
2013 5 100%
2014 17 94.1%
2015 6 100%
2016 16 100%
2017 14 100%
2018 24 100%
2019 23 100%
2020 20 100%
2021 14 100%
2022 22 95.5%
2023 12 100%
2024 31 100%
2025 72 95.8%
2026 23 87%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About CAC Financial Corp

CAC Financial Corp has accumulated 299 consumer complaints in the CFPB public database, with filings active across 33 U.S. states. Of those submissions, 83 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-23, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, CAC Financial Corp reports a 97.3% timely-response rate and has closed 83.6% of cases with a written explanation to the consumer. 8.7% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 3% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating CAC Financial Corp: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does CAC Financial Corp have?

CAC Financial Corp has received 299 consumer complaints filed with the Consumer Financial Protection Bureau.

Does CAC Financial Corp respond to complaints on time?

CAC Financial Corp has a 97.3% timely response rate to CFPB complaints.

What is the most common complaint about CAC Financial Corp?

The most common issue reported against CAC Financial Corp is "Attempts to collect debt not owed" in the "Debt collection" product category.

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