Total complaints
299
Filed since 2013
299 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
299 consumer complaints filed with the CFPB
This profile shows CAC Financial Corp's complaint history from CFPB public records. 299 consumers have filed complaints since 2013. The company has a 97.3% timely response rate and has provided relief in 8.7% of cases.
Total complaints
299
Filed since 2013
Timely response
97.3%
CFPB-tracked response window
Relief rate
8.7%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How CAC Financial Corp's 299 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 253 |
| Credit reporting or other personal consumer reports | 27 |
| Credit reporting, credit repair services, or other personal consumer reports | 12 |
| Credit card | 2 |
| Credit reporting | 2 |
| Payday loan, title loan, or personal loan | 1 |
| Debt or credit management | 1 |
| Vehicle loan or lease | 1 |
| State | Complaints |
|---|---|
| OK | 91 |
| TX | 85 |
| LA | 17 |
| FL | 14 |
| AR | 12 |
| TN | 10 |
| AL | 8 |
| GA | 6 |
| MO | 5 |
| CO | 5 |
| NY | 4 |
| KY | 3 |
| NM | 3 |
| IL | 3 |
| CA | 3 |
| MS | 3 |
| NV | 3 |
| AZ | 3 |
| CT | 2 |
| WA | 2 |
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 73 |
| Written notification about debt | 58 |
| Took or threatened to take negative or legal action | 32 |
| Communication tactics | 28 |
| Cont'd attempts collect debt not owed | 27 |
| Incorrect information on your report | 27 |
| False statements or representation | 18 |
| Disclosure verification of debt | 10 |
| Improper use of your report | 7 |
| Problem with a company's investigation into an existing problem | 4 |
| Threatened to contact someone or share information improperly | 3 |
| Electronic communications | 2 |
| Improper contact or sharing of info | 2 |
| Incorrect information on credit report | 2 |
| Getting a line of credit | 1 |
| Identity theft / Fraud / Embezzlement | 1 |
| Confusing or missing disclosures | 1 |
| Getting a loan or lease | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Delinquent account | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 5 | 100% |
| 2014 | 17 | 94.1% |
| 2015 | 6 | 100% |
| 2016 | 16 | 100% |
| 2017 | 14 | 100% |
| 2018 | 24 | 100% |
| 2019 | 23 | 100% |
| 2020 | 20 | 100% |
| 2021 | 14 | 100% |
| 2022 | 22 | 95.5% |
| 2023 | 12 | 100% |
| 2024 | 31 | 100% |
| 2025 | 72 | 95.8% |
| 2026 | 23 | 87% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
CAC Financial Corp has accumulated 299 consumer complaints in the CFPB public database, with filings active across 33 U.S. states. Of those submissions, 83 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-23, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, CAC Financial Corp reports a 97.3% timely-response rate and has closed 83.6% of cases with a written explanation to the consumer. 8.7% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 3% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating CAC Financial Corp: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
CAC Financial Corp has received 299 consumer complaints filed with the Consumer Financial Protection Bureau.
CAC Financial Corp has a 97.3% timely response rate to CFPB complaints.
The most common issue reported against CAC Financial Corp is "Attempts to collect debt not owed" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.