CFPB · Single-product concentration
Citywide Home Loans a Utah Corporation
18 CFPB complaints · 100% in "Mortgage" · top issue Application, originator, mortgage broker.
Citywide Home Loans a Utah Corporation: 100% of 18 CFPB complaints sit in "Mortgage". Timely 94.4% · relief 22.2%. Allegations, not findings.
- Single-product concentration
- +100% filings 2013 to 2018
CFPB relief outcome brief
CCDB company citywide-home-loans-a-utah-corporation
22.2% relief · 94.4% timely · 18 filings · Mortgage
Same-product relief peers
Nearest relief peer: Waterstone Mortgage Corporation (21.9% relief)
Citywide Home Loans a Utah Corporation closes 22.2% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Citywide Home Loans a Utah Corporation's 18 filings include narrative text
50% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Citywide Home Loans a Utah Corporation complaint mix by product
- Mortgage 18 100.0% – 22% relief
How Citywide Home Loans a Utah Corporation's 18 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 18 |
Where Citywide Home Loans a Utah Corporation complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CO
- 33.3% of this company's filings
Citywide Home Loans a Utah Corporation rising annual filings
Annual filing volume from the CFPB public database
- 2018
- 2
- +100% vs 2013
Top States
| State | Complaints |
|---|---|
| CO | 6 |
| UT | 6 |
| NV | 2 |
| CA | 1 |
| SD | 1 |
| AZ | 1 |
| TX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Application, originator, mortgage broker | 10 |
| Credit decision / Underwriting | 2 |
| Settlement process and costs | 2 |
| Closing on a mortgage | 2 |
| Loan servicing, payments, escrow account | 1 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 100% |
| 2014 | 1 | 100% |
| 2015 | 4 | 100% |
| 2016 | 7 | 100% |
| 2017 | 3 | 66.7% |
| 2018 | 2 | 100% |
Source: CFPB Consumer Complaint Database
Citywide Home Loans a Utah Corporation filings cluster in one product
Citywide Home Loans a Utah Corporation's 18 logged complaints stay concentrated: only 7 states show a filing. 50% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2018-06-01.
Citywide Home Loans a Utah Corporation answers 94.4% of complaints inside the CFPB's tracked window and closes 66.7% with a written explanation. 22.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Application, originator, mortgage broker."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Citywide Home Loans a Utah Corporation.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Citywide Home Loans a Utah Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 18.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 94.4%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Citywide Home Loans a Utah Corporation (94.4% timely; 22.2% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration