CFPB · Mid-pack CFPB posture
Chacon Autos, Ltd.
36 CFPB complaints · 4 states · top issue Problem with a company's investigation into an existing problem.
Chacon Autos, Ltd. has 36 consumer complaints in the CFPB public database. Timely response is 100%; 0% closed with relief; top product Credit reporting or other personal consumer reports. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- +1100% filings 2023 to 2026
CFPB relief outcome brief
CCDB company chacon-autos-ltd
0% relief · 100% timely · 36 filings · Credit reporting or other personal consumer reports
Same-product relief peers
Nearest relief peer: Fidelity National Information Services, Inc. (FNIS) (0% relief)
Chacon Autos, Ltd. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 36 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Chacon Autos, Ltd. complaint mix by product
- Credit reporting 19 52.8% – 0% relief
- Debt collection 11 30.6% – 0% relief
- Vehicle loan 6 16.7% – 0% relief
How Chacon Autos, Ltd.'s 36 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 19 |
| Debt collection | 11 |
| Vehicle loan or lease | 6 |
Concentrated filing states for Chacon Autos, Ltd.
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 91.7% of this company's filings
Chacon Autos, Ltd. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 12
- +1100% vs 2023
Top States
| State | Complaints |
|---|---|
| TX | 33 |
| AZ | 1 |
| WA | 1 |
| MS | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Problem with a company's investigation into an existing problem | 8 |
| Took or threatened to take negative or legal action | 7 |
| Incorrect information on your report | 6 |
| Improper use of your report | 6 |
| Attempts to collect debt not owed | 3 |
| Managing the loan or lease | 2 |
| Repossession | 2 |
| Struggling to pay your loan | 1 |
| Communication tactics | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2023 | 1 | 100% |
| 2024 | 6 | 100% |
| 2025 | 17 | 100% |
| 2026 | 12 | 100% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about Chacon Autos, Ltd.
Chacon Autos, Ltd.'s 36 logged complaints stay concentrated: only 4 states show a filing. Only 38.9% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2023 through 2026-06-16.
Chacon Autos, Ltd. answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Problem with a company's investigation into an existing problem."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Chacon Autos, Ltd..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Chacon Autos, Ltd.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 36.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Chacon Autos, Ltd. (100% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture