CFPB · Single-product concentration
Certified Recovery Systems, Inc.
23 CFPB complaints · 100% in "Debt collection" · top issue Cont'd attempts collect debt not owed.
Certified Recovery Systems, Inc.: 100% of 23 CFPB complaints sit in "Debt collection". Timely 82.6% · relief 17.4%. Allegations, not findings.
- Single-product concentration
- -66.7% filings 2013 to 2021
CFPB relief outcome brief
CCDB company certified-recovery-systems-inc
17.4% relief · 82.6% timely · 23 filings · Debt collection
Same-product relief peers
Nearest relief peer: MST Financial Services, L.L.C. (17.6% relief)
Certified Recovery Systems, Inc. closes 17.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 23 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Certified Recovery Systems, Inc. complaint mix by product
- Debt collection 23 100.0% – 17% relief
How Certified Recovery Systems, Inc.'s 23 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 23 |
Concentrated filing states for Certified Recovery Systems, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 82.6% of this company's filings
Certified Recovery Systems, Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2021
- 1
- -66.7% vs 2013
Top States
| State | Complaints |
|---|---|
| TX | 19 |
| CO | 1 |
| FL | 1 |
| DC | 1 |
| CA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 10 |
| Disclosure verification of debt | 5 |
| Improper contact or sharing of info | 3 |
| False statements or representation | 3 |
| Taking/threatening an illegal action | 1 |
| Took or threatened to take negative or legal action | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 3 | 100% |
| 2014 | 7 | 85.7% |
| 2015 | 8 | 87.5% |
| 2016 | 3 | 66.7% |
| 2017 | 1 | 100% |
| 2021 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Certified Recovery Systems, Inc. filings cluster in one product
Certified Recovery Systems, Inc.'s 23 logged complaints stay concentrated: only 5 states show a filing. Only 26.1% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2021-07-22.
Certified Recovery Systems, Inc. answers 82.6% of complaints inside the CFPB's tracked window and closes 78.3% with a written explanation. 17.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Certified Recovery Systems, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Certified Recovery Systems, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 23.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 82.6%.
- Professional Bureau of Collections of Maryland, Inc., GREENWOOD VILLAGE, CO Branch Δ 0.0 pts · 356 complaints 82.6%timely
- Collins Asset Group, LLC Δ 0.0 pts · 242 complaints 82.6%timely
- U.S. Auto Sales Inc. Δ 0.1 pts · 212 complaints 82.5%timely
- BRite Financial Services, Inc. Δ 0.1 pts · 104 complaints 82.7%timely
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Certified Recovery Systems, Inc. (82.6% timely; 17.4% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration