2026 data Public-data reference. official source

MST Financial Services, L.L.C.

106 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

106 consumer complaints filed with the CFPB

This profile shows MST Financial Services, L.L.C.'s complaint history from CFPB public records. 106 consumers have filed complaints since 2013. The company has a 99.1% timely response rate and has provided relief in 18.9% of cases.

106
Total Complaints
99.1%
Timely Response
10.4%
Disputed
18.9%
Relief Provided
14
States Active
2013
Since

Total complaints

106

Filed since 2013

Timely response

99.1%

CFPB-tracked response window

Relief rate

18.9%

Closed with monetary or non-monetary relief

Timely response rate 99.1%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 18.9%
Industry median

Share closed with monetary or non-monetary relief.

MST Financial Services, L.L.C. complaint mix by product

Total complaints: 106

MST Financial Services, L.L.C. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 106 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 98 complaints (92.5%), resolution 19.4% Debt collection 92.5% Credit reporting,: 3 complaints (2.8%), resolution 0.0% Credit reporting: 3 complaints (2.8%), resolution 0.0% Credit reporting: 1 complaints (0.9%), resolution 0.0% Bank account: 1 complaints (0.9%), resolution 100.0%
  • Debt collection 98 92.5% 19% relief
  • Credit reporting, 3 2.8% 0% relief
  • Credit reporting 3 2.8% 0% relief
  • Credit reporting 1 0.9% 0% relief
  • Bank account 1 0.9% 100% relief

How MST Financial Services, L.L.C.'s 106 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 98
Credit reporting, credit repair services, or other personal consumer reports 3
Credit reporting or other personal consumer reports 3
Credit reporting 1
Bank account or service 1

Top States

State Complaints
WA 45
ID 39
CO 4
CA 3
OR 2
MN 2
NJ 1
IN 1
IA 1
UT 1
FL 1
IL 1
MT 1
WI 1

Top Issues

Issue Complaints
Written notification about debt 22
Attempts to collect debt not owed 15
False statements or representation 12
Cont'd attempts collect debt not owed 12
Disclosure verification of debt 9
Communication tactics 9
Took or threatened to take negative or legal action 7
Improper contact or sharing of info 5
Taking/threatening an illegal action 5
Incorrect information on your report 3
Threatened to contact someone or share information improperly 2
Problem with a company's investigation into an existing problem 2
Problem with a credit reporting company's investigation into an existing problem 1
Incorrect information on credit report 1
Account opening, closing, or management 1

Yearly Trend

Year Complaints Timely
2013 2 100%
2014 7 85.7%
2015 13 100%
2016 15 100%
2017 8 100%
2018 4 100%
2019 6 100%
2020 7 100%
2021 9 100%
2022 7 100%
2023 3 100%
2024 1 100%
2025 13 100%
2026 11 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About MST Financial Services, L.L.C.

MST Financial Services, L.L.C. has accumulated 106 consumer complaints in the CFPB public database, with filings active across 14 U.S. states. Of those submissions, 31 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-23, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, MST Financial Services, L.L.C. reports a 99.1% timely-response rate and has closed 81.1% of cases with a written explanation to the consumer. 18.9% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 10.4% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Written notification about debt".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating MST Financial Services, L.L.C.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does MST Financial Services, L.L.C. have?

MST Financial Services, L.L.C. has received 106 consumer complaints filed with the Consumer Financial Protection Bureau.

Does MST Financial Services, L.L.C. respond to complaints on time?

MST Financial Services, L.L.C. has a 99.1% timely response rate to CFPB complaints.

What is the most common complaint about MST Financial Services, L.L.C.?

The most common issue reported against MST Financial Services, L.L.C. is "Written notification about debt" in the "Debt collection" product category.

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