CFPB · Single-product concentration
Caribou Financial, Inc.
35 CFPB complaints · 80% in "Vehicle loan or lease" · top issue Getting a loan or lease.
Caribou Financial, Inc.: 80% of 35 CFPB complaints sit in "Vehicle loan or lease". Timely 100% · relief 0%. Allegations, not findings.
- Single-product concentration
- +1200% filings 2020 to 2026
CFPB relief outcome brief
CCDB company caribou-financial-inc
0% relief · 100% timely · 35 filings · Vehicle loan or lease
Same-product relief peers
Nearest relief peer: BMW Financial Services NA, LLC (0% relief)
Caribou Financial, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Caribou Financial, Inc.'s 35 filings include narrative text
48.6% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Caribou Financial, Inc. complaint mix by product
- Vehicle loan 28 80.0% – 0% relief
- Credit reporting 3 8.6% – 0% relief
- Credit reporting, 3 8.6% – 0% relief
- Payday loan, 1 2.9% – 0% relief
How Caribou Financial, Inc.'s 35 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 28 |
| Credit reporting or other personal consumer reports | 3 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
| Payday loan, title loan, or personal loan | 1 |
Where Caribou Financial, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 14.3% of this company's filings
Caribou Financial, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 13
- +1200% vs 2020
Top States
| State | Complaints |
|---|---|
| CA | 5 |
| TX | 5 |
| NY | 3 |
| MI | 2 |
| AZ | 2 |
| GA | 2 |
| NC | 2 |
| PA | 2 |
| UT | 2 |
| WA | 1 |
| IL | 1 |
| MO | 1 |
| SC | 1 |
| CT | 1 |
| VA | 1 |
| TN | 1 |
| NJ | 1 |
| FL | 1 |
| VT | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Getting a loan or lease | 12 |
| Problems at the end of the loan or lease | 9 |
| Managing the loan or lease | 6 |
| Improper use of your report | 6 |
| Getting the loan | 1 |
| Incorrect information on your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2020 | 1 | 100% |
| 2021 | 2 | 100% |
| 2022 | 3 | 100% |
| 2023 | 3 | 100% |
| 2024 | 1 | 100% |
| 2025 | 12 | 100% |
| 2026 | 13 | 100% |
Source: CFPB Consumer Complaint Database
Caribou Financial, Inc. filings cluster in one product
Caribou Financial, Inc.'s 35 logged complaints stay concentrated: only 19 states show a filing. 48.6% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2020 through 2026-06-24.
Caribou Financial, Inc. answers 100% of complaints inside the CFPB's tracked window and closes 97.1% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Getting a loan or lease."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Caribou Financial, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Caribou Financial, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 35.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Caribou Financial, Inc. (100% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration