CFPB · Mid-pack CFPB posture
Capitol Credit Company
5 CFPB complaints · 3 states · top issue Electronic communications.
Capitol Credit Company has 5 consumer complaints in the CFPB public database. Timely response is 100%; 0% closed with relief; top product Credit reporting or other personal consumer reports. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- +100% filings 2016 to 2026
CFPB relief outcome brief
CCDB company capitol-credit-company
0% relief · 100% timely · 5 filings · Credit reporting or other personal consumer reports
Same-product relief peers
Nearest relief peer: Fidelity National Information Services, Inc. (FNIS) (0% relief)
Capitol Credit Company closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Capitol Credit Company complaint mix by product
- Credit reporting 2 40.0% – 0% relief
- Debt collection 1 20.0% – 0% relief
- Consumer Loan 1 20.0% – 0% relief
- Credit card 1 20.0% – 0% relief
How Capitol Credit Company's 5 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 2 |
| Debt collection | 1 |
| Consumer Loan | 1 |
| Credit card or prepaid card | 1 |
Concentrated filing states for Capitol Credit Company
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 40% of this company's filings
Capitol Credit Company rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 2
- +100% vs 2016
Top States
| State | Complaints |
|---|---|
| TX | 2 |
| NC | 2 |
| CA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Electronic communications | 1 |
| Incorrect information on your report | 1 |
| Problem with a company's investigation into an existing problem | 1 |
| Lender repossessed or sold the vehicle | 1 |
| Problem with a purchase shown on your statement | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 1 | 100% |
| 2017 | 1 | 100% |
| 2025 | 1 | 100% |
| 2026 | 2 | 100% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about Capitol Credit Company
Capitol Credit Company's 5 logged complaints stay concentrated: only 3 states show a filing. Only 20% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2016 through 2026-06-22.
Capitol Credit Company answers 100% of complaints inside the CFPB's tracked window and closes 80% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Electronic communications."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Capitol Credit Company.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Capitol Credit Company: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 5.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Capitol Credit Company (100% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture