CFPB · Single-product concentration
Capital Financial Group, LLC of Illinois
1 CFPB complaints · 100% in "Bank account or service" · top issue Account opening, closing, or management.
Capital Financial Group, LLC of Illinois: 100% of 1 CFPB complaints sit in "Bank account or service". Timely 0% · relief 100%. Allegations, not findings.
- Single-product concentration
- 0% filings 2017 to 2017
CFPB relief outcome brief
CCDB company capital-financial-group-llc-of-illinois
100% relief · 0% timely · 1 filings · Bank account or service
Same-product relief peers
Nearest relief peer: Tcf National Bank (33.8% relief)
Capital Financial Group, LLC of Illinois closes 100% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Capital Financial Group, LLC of Illinois complaint mix by product
- Bank account 1 100.0% – 100% relief
How Capital Financial Group, LLC of Illinois's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Bank account or service | 1 |
Top States
| State | Complaints |
|---|---|
| IL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Account opening, closing, or management | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Capital Financial Group, LLC of Illinois filings cluster in one product
Capital Financial Group, LLC of Illinois's 1 logged complaints stay concentrated: only 1 state shows a filing. Only 0% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2017 through 2017-04-01.
Capital Financial Group, LLC of Illinois answers 0% of complaints inside the CFPB's tracked window and closes 0% with a written explanation. 100% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Bank account or service" draws the most filings, most often for "Account opening, closing, or management."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Capital Financial Group, LLC of Illinois.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Capital Financial Group, LLC of Illinois: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 1.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 0%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Capital Financial Group, LLC of Illinois (0% timely; 100% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration