CFPB · Mid-pack CFPB posture
Capital Eleven Auto, LLC dba Capital Auto Loan
11 CFPB complaints · 5 states · top issue Incorrect information on your report.
Capital Eleven Auto, LLC dba Capital Auto Loan has 11 consumer complaints in the CFPB public database. Timely response is 100%; 0% closed with relief; top product Credit reporting or other personal consumer reports. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- -50% filings 2022 to 2026
CFPB relief outcome brief
CCDB company capital-eleven-auto-llc-dba-capital-auto-loan
0% relief · 100% timely · 11 filings · Credit reporting or other personal consumer reports
Same-product relief peers
Nearest relief peer: Fidelity National Information Services, Inc. (FNIS) (0% relief)
Capital Eleven Auto, LLC dba Capital Auto Loan closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 11 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Capital Eleven Auto, LLC dba Capital Auto Loan complaint mix by product
- Credit reporting 6 54.5% – 0% relief
- Vehicle loan 4 36.4% – 0% relief
- Credit reporting, 1 9.1% – 0% relief
How Capital Eleven Auto, LLC dba Capital Auto Loan's 11 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 6 |
| Vehicle loan or lease | 4 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Where Capital Eleven Auto, LLC dba Capital Auto Loan complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- ID
- 27.3% of this company's filings
Capital Eleven Auto, LLC dba Capital Auto Loan falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 1
- -50% vs 2022
Top States
| State | Complaints |
|---|---|
| ID | 3 |
| CA | 2 |
| FL | 2 |
| TX | 2 |
| UT | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 6 |
| Struggling to pay your loan | 2 |
| Improper use of your report | 2 |
| Problems at the end of the loan or lease | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2022 | 2 | 100% |
| 2023 | 3 | 100% |
| 2024 | 1 | 100% |
| 2025 | 4 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about Capital Eleven Auto, LLC dba Capital Auto Loan
Capital Eleven Auto, LLC dba Capital Auto Loan's 11 logged complaints stay concentrated: only 5 states show a filing. Only 36.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2022 through 2026-01-25.
Capital Eleven Auto, LLC dba Capital Auto Loan answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Capital Eleven Auto, LLC dba Capital Auto Loan.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Capital Eleven Auto, LLC dba Capital Auto Loan: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 11.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Capital Eleven Auto, LLC dba Capital Auto Loan (100% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture