Total complaints
11
Filed since 2022
2026 data Public-data reference. official source
Capital Eleven Auto, LLC dba Capital Auto Loan
11 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
11 consumer complaints filed with the CFPB
This profile shows Capital Eleven Auto, LLC dba Capital Auto Loan's complaint history from CFPB public records. 11 consumers have filed complaints since 2022. The company has a 100% timely response rate and has provided relief in 0% of cases.
11
Total Complaints
100%
Timely Response
0%
Disputed
0%
Relief Provided
5
States Active
2022
Since
Timely response
100%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 100.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
Capital Eleven Auto, LLC dba Capital Auto Loan complaint mix by product
- Credit reporting 6 54.5% – 0% relief
- Vehicle loan 4 36.4% – 0% relief
- Credit reporting, 1 9.1% – 0% relief
How Capital Eleven Auto, LLC dba Capital Auto Loan's 11 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 6 |
| Vehicle loan or lease | 4 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Top States
| State | Complaints |
|---|---|
| ID | 3 |
| UT | 2 |
| TX | 2 |
| CA | 2 |
| FL | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 6 |
| Struggling to pay your loan | 2 |
| Improper use of your report | 2 |
| Problems at the end of the loan or lease | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2022 | 2 | 100% |
| 2023 | 3 | 100% |
| 2024 | 1 | 100% |
| 2025 | 4 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Capital Eleven Auto, LLC dba Capital Auto Loan
Capital Eleven Auto, LLC dba Capital Auto Loan has accumulated 11 consumer complaints in the CFPB public database, with filings active across 5 U.S. states. Of those submissions, 4 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2022, and the most recent logged activity is 2026-01-25, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Capital Eleven Auto, LLC dba Capital Auto Loan reports a 100% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting or other personal consumer reports", and the single most common underlying issue is "Incorrect information on your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Capital Eleven Auto, LLC dba Capital Auto Loan: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Capital Eleven Auto, LLC dba Capital Auto Loan have?
Capital Eleven Auto, LLC dba Capital Auto Loan has received 11 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Capital Eleven Auto, LLC dba Capital Auto Loan respond to complaints on time?
Capital Eleven Auto, LLC dba Capital Auto Loan has a 100% timely response rate to CFPB complaints.
What is the most common complaint about Capital Eleven Auto, LLC dba Capital Auto Loan?
The most common issue reported against Capital Eleven Auto, LLC dba Capital Auto Loan is "Incorrect information on your report" in the "Credit reporting or other personal consumer reports" product category.
Read our methodology — how this data is sourced, computed, and verified.
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