CFPB · Mid-pack CFPB posture
Ava Finance, Inc
905 CFPB complaints · 43 states · top issue Incorrect information on your report.
Ava Finance, Inc has 905 consumer complaints in the CFPB public database. Timely response is 94.6%; 0.3% closed with relief; top product Credit reporting or other personal consumer reports. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- +87.9% filings 2024 to 2026
CFPB relief outcome brief
CCDB company ava-finance-inc
0.3% relief · 94.6% timely · 905 filings · Credit reporting or other personal consumer reports
Same-product relief peers
Nearest relief peer: Kovo (0.3% relief)
Ava Finance, Inc closes 0.3% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 905 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Ava Finance, Inc complaint mix by product
- Credit reporting 608 67.2% – 0% relief
- Debt collection 187 20.7% – 0% relief
- Credit card 71 7.8% – 3% relief
- Payday loan, 18 2.0% – 0% relief
- Debt or 11 1.2% – 0% relief
- Checking or 9 1.0% – 0% relief
- Money transfer, 1 0.1% – 0% relief
How Ava Finance, Inc's 905 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 608 |
| Debt collection | 187 |
| Credit card | 71 |
| Payday loan, title loan, personal loan, or advance loan | 18 |
| Debt or credit management | 11 |
| Checking or savings account | 9 |
| Money transfer, virtual currency, or money service | 1 |
Nationwide filing states for Ava Finance, Inc
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 15.9% of this company's filings
Ava Finance, Inc rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 310
- +87.9% vs 2024
Top States
| State | Complaints |
|---|---|
| TX | 144 |
| FL | 121 |
| GA | 88 |
| CA | 49 |
| IL | 48 |
| PA | 46 |
| NY | 40 |
| SC | 38 |
| MI | 32 |
| OH | 31 |
| AL | 30 |
| NC | 29 |
| MS | 19 |
| MD | 19 |
| NV | 18 |
| LA | 17 |
| TN | 11 |
| AZ | 11 |
| VA | 11 |
| MA | 9 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 399 |
| Improper use of your report | 119 |
| Problem with a company's investigation into an existing problem | 111 |
| Took or threatened to take negative or legal action | 76 |
| Attempts to collect debt not owed | 58 |
| False statements or representation | 36 |
| Problem when making payments | 14 |
| Getting a credit card | 14 |
| Written notification about debt | 13 |
| Didn't provide services promised | 6 |
| Problem with a purchase shown on your statement | 5 |
| Managing an account | 5 |
| Credit monitoring or identity theft protection services | 5 |
| Problem with additional add-on products or services | 4 |
| Closing your account | 4 |
| Trouble using your card | 4 |
| Unable to get your credit report or credit score | 3 |
| Problem with a lender or other company charging your account | 3 |
| Fees or interest | 3 |
| Threatened to contact someone or share information improperly | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2024 | 165 | 90.9% |
| 2025 | 430 | 97% |
| 2026 | 310 | 93.2% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about Ava Finance, Inc
Ava Finance, Inc's 905 logged complaints reach a nationwide footprint - 43 states have at least one filing. Only 24.2% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2024 through 2026-06-25.
Ava Finance, Inc answers 94.6% of complaints inside the CFPB's tracked window and closes 95.6% with a written explanation. 0.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Ava Finance, Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Ava Finance, Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 905.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 94.6%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Ava Finance, Inc (94.6% timely; 0.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture