Ava Finance, Inc
905 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Ava Finance, Inc complaint mix by product
- Credit reporting 608 67.2% – 0% relief
- Debt collection 187 20.7% – 0% relief
- Credit card 71 7.8% – 3% relief
- Payday loan, 18 2.0% – 0% relief
- Debt or 11 1.2% – 0% relief
- Checking or 9 1.0% – 0% relief
- Money transfer, 1 0.1% – 0% relief
How Ava Finance, Inc's 905 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 608 |
| Debt collection | 187 |
| Credit card | 71 |
| Payday loan, title loan, personal loan, or advance loan | 18 |
| Debt or credit management | 11 |
| Checking or savings account | 9 |
| Money transfer, virtual currency, or money service | 1 |
Top States
| State | Complaints |
|---|---|
| TX | 144 |
| FL | 121 |
| GA | 88 |
| CA | 49 |
| IL | 48 |
| PA | 46 |
| NY | 40 |
| SC | 38 |
| MI | 32 |
| OH | 31 |
| AL | 30 |
| NC | 29 |
| MS | 19 |
| MD | 19 |
| NV | 18 |
| LA | 17 |
| TN | 11 |
| AZ | 11 |
| VA | 11 |
| MA | 9 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 399 |
| Improper use of your report | 119 |
| Problem with a company's investigation into an existing problem | 111 |
| Took or threatened to take negative or legal action | 76 |
| Attempts to collect debt not owed | 58 |
| False statements or representation | 36 |
| Problem when making payments | 14 |
| Getting a credit card | 14 |
| Written notification about debt | 13 |
| Didn't provide services promised | 6 |
| Problem with a purchase shown on your statement | 5 |
| Managing an account | 5 |
| Credit monitoring or identity theft protection services | 5 |
| Problem with additional add-on products or services | 4 |
| Closing your account | 4 |
| Trouble using your card | 4 |
| Unable to get your credit report or credit score | 3 |
| Problem with a lender or other company charging your account | 3 |
| Fees or interest | 3 |
| Threatened to contact someone or share information improperly | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2024 | 165 | 90.9% |
| 2025 | 430 | 97% |
| 2026 | 310 | 93.2% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Ava Finance, Inc
Ava Finance, Inc's 905 logged complaints reach a nationwide footprint - 43 states have at least one filing on record. Only 24.2% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2024 through 2026-06-25.
Ava Finance, Inc answers 94.6% of complaints inside the CFPB's tracked window and closes 95.6% with a written explanation. 0.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Ava Finance, Inc.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Ava Finance, Inc have?
905, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Ava Finance, Inc respond to complaints on time?
94.6% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Ava Finance, Inc?
"Incorrect information on your report", filed under the "Credit reporting or other personal consumer reports" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.