CFPB · Single-product concentration
Automated Collection Services, Inc.
290 CFPB complaints · 80% in "Debt collection" · top issue Attempts to collect debt not owed.
Automated Collection Services, Inc.: 80% of 290 CFPB complaints sit in "Debt collection". Timely 97.6% · relief 0%. Allegations, not findings.
- Single-product concentration
- +850% filings 2013 to 2026
CFPB relief outcome brief
CCDB company automated-collection-services-inc
0% relief · 97.6% timely · 290 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Automated Collection Services, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Automated Collection Services, Inc.'s 290 filings include narrative text
43.4% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Automated Collection Services, Inc. complaint mix by product
- Debt collection 232 80.0% – 0% relief
- Credit reporting, 23 7.9% – 0% relief
- Credit reporting 22 7.6% – 0% relief
- Student loan 12 4.1% – 0% relief
- Payday loan 1 0.3% – 0% relief
How Automated Collection Services, Inc.'s 290 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 232 |
| Credit reporting, credit repair services, or other personal consumer reports | 23 |
| Credit reporting or other personal consumer reports | 22 |
| Student loan | 12 |
| Payday loan | 1 |
Where Automated Collection Services, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TN
- 29.3% of this company's filings
Automated Collection Services, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 19
- +850% vs 2013
Top States
| State | Complaints |
|---|---|
| TN | 85 |
| TX | 27 |
| FL | 26 |
| GA | 24 |
| CA | 21 |
| AL | 11 |
| MO | 10 |
| NC | 8 |
| AZ | 8 |
| NY | 7 |
| OH | 6 |
| NV | 5 |
| NM | 5 |
| SC | 5 |
| IA | 4 |
| CO | 3 |
| LA | 3 |
| IN | 3 |
| KY | 3 |
| MA | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 89 |
| Written notification about debt | 47 |
| Communication tactics | 27 |
| False statements or representation | 23 |
| Incorrect information on your report | 21 |
| Took or threatened to take negative or legal action | 16 |
| Cont'd attempts collect debt not owed | 14 |
| Improper use of your report | 9 |
| Problem with a credit reporting company's investigation into an existing problem | 8 |
| Problem with a company's investigation into an existing problem | 6 |
| Disclosure verification of debt | 5 |
| Taking/threatening an illegal action | 5 |
| Electronic communications | 4 |
| Dealing with my lender or servicer | 4 |
| Can't repay my loan | 3 |
| Dealing with your lender or servicer | 3 |
| Struggling to repay your loan | 2 |
| Received a loan I didn't apply for | 1 |
| Improper contact or sharing of info | 1 |
| Threatened to contact someone or share information improperly | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 2 | 100% |
| 2014 | 9 | 88.9% |
| 2015 | 9 | 66.7% |
| 2016 | 20 | 95% |
| 2017 | 10 | 100% |
| 2018 | 9 | 100% |
| 2019 | 14 | 100% |
| 2020 | 16 | 100% |
| 2021 | 39 | 100% |
| 2022 | 24 | 100% |
| 2023 | 40 | 100% |
| 2024 | 32 | 96.9% |
| 2025 | 47 | 100% |
| 2026 | 19 | 94.7% |
Source: CFPB Consumer Complaint Database
Automated Collection Services, Inc. filings cluster in one product
Automated Collection Services, Inc.'s 290 logged complaints stay concentrated: only 35 states show a filing. 43.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-06-24.
Automated Collection Services, Inc. answers 97.6% of complaints inside the CFPB's tracked window and closes 99.7% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Automated Collection Services, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Automated Collection Services, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 290.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 97.6%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Automated Collection Services, Inc. (97.6% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration