Central Bancompany, Inc
128 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Central Bancompany, Inc complaint mix by product
- Checking or 60 49.2% – 30% relief
- Vehicle loan 24 19.7% – 29% relief
- Credit reporting 13 10.7% – 0% relief
- Mortgage 11 9.0% – 46% relief
- Money transfer, 7 5.7% – 0% relief
- Debt collection 5 4.1% – 0% relief
- Credit reporting, 2 1.6% – 0% relief
How Central Bancompany, Inc's 128 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Checking or savings account | 60 |
| Vehicle loan or lease | 24 |
| Credit reporting or other personal consumer reports | 13 |
| Mortgage | 11 |
| Money transfer, virtual currency, or money service | 7 |
| Debt collection | 5 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Credit card | 2 |
| Credit card or prepaid card | 2 |
| Prepaid card | 1 |
| Payday loan, title loan, or personal loan | 1 |
Top States
| State | Complaints |
|---|---|
| MO | 86 |
| KS | 9 |
| IL | 4 |
| NC | 3 |
| OK | 3 |
| MA | 3 |
| CO | 2 |
| AR | 2 |
| LA | 2 |
| IN | 1 |
| IA | 1 |
| TN | 1 |
| WI | 1 |
| NJ | 1 |
| MS | 1 |
| TX | 1 |
| CA | 1 |
| MD | 1 |
| FL | 1 |
| NY | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 27 |
| Opening an account | 16 |
| Problems at the end of the loan or lease | 11 |
| Problem caused by your funds being low | 8 |
| Managing the loan or lease | 8 |
| Incorrect information on your report | 8 |
| Closing an account | 7 |
| Trouble during payment process | 7 |
| Improper use of your report | 5 |
| Fraud or scam | 4 |
| Problem with a company's investigation into an existing problem | 4 |
| Applying for a mortgage or refinancing an existing mortgage | 3 |
| Problem with customer service | 2 |
| Getting a loan or lease | 2 |
| Repossession | 2 |
| Problem with a lender or other company charging your account | 2 |
| Took or threatened to take negative or legal action | 2 |
| Problem with a purchase or transfer | 2 |
| Attempts to collect debt not owed | 2 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2022 | 13 | 100% |
| 2023 | 32 | 96.9% |
| 2024 | 23 | 100% |
| 2025 | 40 | 100% |
| 2026 | 20 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Central Bancompany, Inc
Central Bancompany, Inc's 128 logged complaints stay concentrated: only 23 states show a filing on record. 49.2% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2022 through 2026-06-03.
Central Bancompany, Inc answers 99.2% of complaints inside the CFPB's tracked window and closes 75% with a written explanation. 23.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Central Bancompany, Inc.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Central Bancompany, Inc have?
128, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Central Bancompany, Inc respond to complaints on time?
99.2% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Central Bancompany, Inc?
"Managing an account", filed under the "Checking or savings account" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.