CFPB · Narrative-heavy record
Central Bancompany, Inc
128 CFPB complaints · 49.2% with narratives · top issue Managing an account.
Central Bancompany, Inc: 49.2% of 128 filings include consumer narratives. Timely 99.2% · relief 23.4% · top product Checking or savings account. Allegations, not findings.
- Narrative-heavy record
- +53.8% filings 2022 to 2026
CFPB relief outcome brief
CCDB company central-bancompany-inc
23.4% relief · 99.2% timely · 128 filings · Checking or savings account
Same-product relief peers
Nearest relief peer: Beacon Financial Corporation (23.3% relief)
Central Bancompany, Inc closes 23.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Central Bancompany, Inc's 128 filings include narrative text
49.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Central Bancompany, Inc complaint mix by product
- Checking or 60 49.2% – 30% relief
- Vehicle loan 24 19.7% – 29% relief
- Credit reporting 13 10.7% – 0% relief
- Mortgage 11 9.0% – 46% relief
- Money transfer, 7 5.7% – 0% relief
- Debt collection 5 4.1% – 0% relief
- Credit reporting, 2 1.6% – 0% relief
How Central Bancompany, Inc's 128 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Checking or savings account | 60 |
| Vehicle loan or lease | 24 |
| Credit reporting or other personal consumer reports | 13 |
| Mortgage | 11 |
| Money transfer, virtual currency, or money service | 7 |
| Debt collection | 5 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Credit card | 2 |
| Credit card or prepaid card | 2 |
| Prepaid card | 1 |
| Payday loan, title loan, or personal loan | 1 |
Concentrated filing states for Central Bancompany, Inc
Top states by attributed CFPB complaint volume for this company
- Leading state
- MO
- 67.2% of this company's filings
Central Bancompany, Inc rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 20
- +53.8% vs 2022
Top States
| State | Complaints |
|---|---|
| MO | 86 |
| KS | 9 |
| IL | 4 |
| NC | 3 |
| OK | 3 |
| MA | 3 |
| CO | 2 |
| AR | 2 |
| LA | 2 |
| IN | 1 |
| IA | 1 |
| TN | 1 |
| WI | 1 |
| NJ | 1 |
| MS | 1 |
| TX | 1 |
| CA | 1 |
| MD | 1 |
| FL | 1 |
| NY | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 27 |
| Opening an account | 16 |
| Problems at the end of the loan or lease | 11 |
| Problem caused by your funds being low | 8 |
| Managing the loan or lease | 8 |
| Incorrect information on your report | 8 |
| Closing an account | 7 |
| Trouble during payment process | 7 |
| Improper use of your report | 5 |
| Fraud or scam | 4 |
| Problem with a company's investigation into an existing problem | 4 |
| Applying for a mortgage or refinancing an existing mortgage | 3 |
| Problem with customer service | 2 |
| Getting a loan or lease | 2 |
| Repossession | 2 |
| Problem with a lender or other company charging your account | 2 |
| Took or threatened to take negative or legal action | 2 |
| Problem with a purchase or transfer | 2 |
| Attempts to collect debt not owed | 2 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2022 | 13 | 100% |
| 2023 | 32 | 96.9% |
| 2024 | 23 | 100% |
| 2025 | 40 | 100% |
| 2026 | 20 | 100% |
Source: CFPB Consumer Complaint Database
Central Bancompany, Inc's narrative-rich complaint ledger
Central Bancompany, Inc's 128 logged complaints stay concentrated: only 23 states show a filing. 49.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2022 through 2026-06-03.
Central Bancompany, Inc answers 99.2% of complaints inside the CFPB's tracked window and closes 75% with a written explanation. 23.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Central Bancompany, Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Central Bancompany, Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 128.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.2%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Central Bancompany, Inc (99.2% timely; 23.4% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record