CFPB · Diversified product mix
Bankers Auto Acceptance
34 CFPB complaints · diversified mix (top product 29.4%) · top issue Managing the loan or lease.
Bankers Auto Acceptance: top product "Vehicle loan or lease" is only 29.4% of 34 - multi-bucket mix. Timely 100% · relief 0%. Allegations, not findings.
- Diversified product mix
- 0% filings 2014 to 2026
CFPB relief outcome brief
CCDB company bankers-auto-acceptance
0% relief · 100% timely · 34 filings · Vehicle loan or lease
Same-product relief peers
Nearest relief peer: BMW Financial Services NA, LLC (0% relief)
Bankers Auto Acceptance closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Bankers Auto Acceptance's 34 filings include narrative text
52.9% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Bankers Auto Acceptance complaint mix by product
- Vehicle loan 10 29.4% – 0% relief
- Debt collection 10 29.4% – 0% relief
- Credit reporting 5 14.7% – 0% relief
- Consumer Loan 5 14.7% – 0% relief
- Credit reporting, 4 11.8% – 0% relief
How Bankers Auto Acceptance's 34 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 10 |
| Debt collection | 10 |
| Credit reporting or other personal consumer reports | 5 |
| Consumer Loan | 5 |
| Credit reporting, credit repair services, or other personal consumer reports | 4 |
Bankers Auto Acceptance complaints by year
Annual filing volume from the CFPB public database
- 2026
- 1
- 0% vs 2014
Top States
| State | Complaints |
|---|---|
| CA | 34 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing the loan or lease | 6 |
| Improper use of your report | 6 |
| Attempts to collect debt not owed | 3 |
| Incorrect information on your report | 3 |
| Problems when you are unable to pay | 3 |
| Getting a loan or lease | 2 |
| False statements or representation | 2 |
| Struggling to pay your loan | 2 |
| Written notification about debt | 2 |
| Repossession | 1 |
| Disclosure verification of debt | 1 |
| Communication tactics | 1 |
| Took or threatened to take negative or legal action | 1 |
| Problems at the end of the loan or lease | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 1 | 100% |
| 2015 | 2 | 100% |
| 2016 | 2 | 100% |
| 2017 | 4 | 100% |
| 2018 | 1 | 100% |
| 2019 | 2 | 100% |
| 2020 | 1 | 100% |
| 2021 | 8 | 100% |
| 2022 | 2 | 100% |
| 2023 | 3 | 100% |
| 2024 | 6 | 100% |
| 2025 | 1 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Bankers Auto Acceptance spreads across product buckets
Bankers Auto Acceptance's 34 logged complaints stay concentrated: only 1 state shows a filing. 52.9% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2026-04-22.
Bankers Auto Acceptance answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Managing the loan or lease."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Bankers Auto Acceptance.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Bankers Auto Acceptance: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 34.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Bankers Auto Acceptance (100% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix