CFPB · Mid-pack CFPB posture
Banc of California, Inc.
37 CFPB complaints · 10 states · top issue Managing an account.
Banc of California, Inc. has 37 consumer complaints in the CFPB public database. Timely response is 100%; 10.8% closed with relief; top product Checking or savings account. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- +100% filings 2017 to 2026
CFPB relief outcome brief
CCDB company banc-of-california-inc
10.8% relief · 100% timely · 37 filings · Checking or savings account
Same-product relief peers
Nearest relief peer: Umb Financial Corporation (10.9% relief)
Banc of California, Inc. closes 10.8% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 37 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Banc of California, Inc. complaint mix by product
- Checking or 22 59.5% – 14% relief
- Mortgage 6 16.2% – 0% relief
- Debt collection 3 8.1% – 0% relief
- Credit reporting 2 5.4% – 0% relief
- Money transfer, 2 5.4% – 0% relief
- Debt or 1 2.7% – 100% relief
- Payday loan, 1 2.7% – 0% relief
How Banc of California, Inc.'s 37 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Checking or savings account | 22 |
| Mortgage | 6 |
| Debt collection | 3 |
| Credit reporting or other personal consumer reports | 2 |
| Money transfer, virtual currency, or money service | 2 |
| Debt or credit management | 1 |
| Payday loan, title loan, or personal loan | 1 |
Concentrated filing states for Banc of California, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 62.2% of this company's filings
Banc of California, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 4
- +100% vs 2017
Top States
| State | Complaints |
|---|---|
| CA | 23 |
| NC | 2 |
| TX | 2 |
| FL | 1 |
| AZ | 1 |
| WA | 1 |
| WI | 1 |
| TN | 1 |
| LA | 1 |
| NM | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 14 |
| Problem with a lender or other company charging your account | 4 |
| Closing an account | 4 |
| Trouble during payment process | 4 |
| Attempts to collect debt not owed | 2 |
| Struggling to pay mortgage | 2 |
| Unauthorized withdrawals or charges | 1 |
| Improper use of your report | 1 |
| Incorrect information on your report | 1 |
| Fraud or scam | 1 |
| Other service problem | 1 |
| Took or threatened to take negative or legal action | 1 |
| Struggling to pay your loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 2 | 100% |
| 2018 | 7 | 100% |
| 2019 | 6 | 100% |
| 2024 | 10 | 100% |
| 2025 | 8 | 100% |
| 2026 | 4 | 100% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about Banc of California, Inc.
Banc of California, Inc.'s 37 logged complaints stay concentrated: only 10 states show a filing. Only 35.1% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2017 through 2026-06-23.
Banc of California, Inc. answers 100% of complaints inside the CFPB's tracked window and closes 83.8% with a written explanation. 10.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Banc of California, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Banc of California, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 37.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Banc of California, Inc. (100% timely; 10.8% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture