CFPB · Single-product concentration
B & B Financial Services Inc
9 CFPB complaints · 77.8% in "Debt collection" · top issue Communication tactics.
B & B Financial Services Inc: 77.8% of 9 CFPB complaints sit in "Debt collection". Timely 55.6% · relief 11.1%. Allegations, not findings.
- Single-product concentration
- -33.3% filings 2014 to 2018
CFPB relief outcome brief
CCDB company b-b-financial-services-inc
11.1% relief · 55.6% timely · 9 filings · Debt collection
Same-product relief peers
Nearest relief peer: Holloway Credit Solutions (11.1% relief)
B & B Financial Services Inc closes 11.1% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
B & B Financial Services Inc complaint mix by product
- Debt collection 7 77.8% – 14% relief
- Vehicle loan 1 11.1% – 0% relief
- Mortgage 1 11.1% – 0% relief
How B & B Financial Services Inc's 9 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 7 |
| Vehicle loan or lease | 1 |
| Mortgage | 1 |
Concentrated filing states for B & B Financial Services Inc
Top states by attributed CFPB complaint volume for this company
- Leading state
- IN
- 44.4% of this company's filings
B & B Financial Services Inc falling annual filings
Annual filing volume from the CFPB public database
- 2018
- 2
- -33.3% vs 2014
Top States
| State | Complaints |
|---|---|
| IN | 4 |
| KY | 2 |
| ID | 1 |
| AZ | 1 |
| CA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Communication tactics | 3 |
| Disclosure verification of debt | 2 |
| Taking/threatening an illegal action | 1 |
| False statements or representation | 1 |
| Managing the loan or lease | 1 |
| Trouble during payment process | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 3 | 66.7% |
| 2015 | 2 | 50% |
| 2016 | 2 | 100% |
| 2018 | 2 | 0% |
Source: CFPB Consumer Complaint Database
B & B Financial Services Inc filings cluster in one product
B & B Financial Services Inc's 9 logged complaints stay concentrated: only 5 states show a filing. Only 22.2% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2018-09-22.
B & B Financial Services Inc answers 55.6% of complaints inside the CFPB's tracked window and closes 44.4% with a written explanation. 11.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about B & B Financial Services Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for B & B Financial Services Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 9.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 55.6%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for B & B Financial Services Inc (55.6% timely; 11.1% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration