CFPB · Single-product concentration
Axia Financial, LLC
17 CFPB complaints · 94.1% in "Mortgage" · top issue Applying for a mortgage or refinancing an existing mortgage.
Axia Financial, LLC: 94.1% of 17 CFPB complaints sit in "Mortgage". Timely 70.6% · relief 17.6%. Allegations, not findings.
- Single-product concentration
- 0% filings 2012 to 2026
CFPB relief outcome brief
CCDB company axia-financial-llc
17.6% relief · 70.6% timely · 17 filings · Mortgage
Same-product relief peers
Nearest relief peer: Bancorpsouth Bank (17.5% relief)
Axia Financial, LLC closes 17.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Axia Financial, LLC's 17 filings include narrative text
64.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Axia Financial, LLC complaint mix by product
- Mortgage 16 94.1% – 13% relief
- Credit reporting 1 5.9% – 100% relief
How Axia Financial, LLC's 17 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 16 |
| Credit reporting or other personal consumer reports | 1 |
Where Axia Financial, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- WA
- 23.5% of this company's filings
Axia Financial, LLC complaints by year
Annual filing volume from the CFPB public database
- 2026
- 1
- 0% vs 2012
Top States
| State | Complaints |
|---|---|
| WA | 4 |
| NV | 2 |
| NJ | 2 |
| TX | 1 |
| GA | 1 |
| MT | 1 |
| ID | 1 |
| HI | 1 |
| CA | 1 |
| AZ | 1 |
| FL | 1 |
| KS | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Applying for a mortgage or refinancing an existing mortgage | 4 |
| Closing on a mortgage | 4 |
| Trouble during payment process | 3 |
| Application, originator, mortgage broker | 2 |
| Incorrect information on your report | 1 |
| Settlement process and costs | 1 |
| Loan modification,collection,foreclosure | 1 |
| Credit decision / Underwriting | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 1 | 100% |
| 2013 | 1 | 100% |
| 2015 | 2 | 100% |
| 2016 | 1 | 100% |
| 2017 | 1 | 100% |
| 2018 | 1 | 100% |
| 2019 | 1 | 100% |
| 2020 | 1 | 100% |
| 2022 | 1 | 100% |
| 2024 | 2 | 100% |
| 2025 | 4 | 0% |
| 2026 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Axia Financial, LLC filings cluster in one product
Axia Financial, LLC's 17 logged complaints stay concentrated: only 12 states show a filing. 64.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2012 through 2026-01-21.
Axia Financial, LLC answers 70.6% of complaints inside the CFPB's tracked window and closes 58.8% with a written explanation. 17.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Axia Financial, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Axia Financial, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 17.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 70.6%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Axia Financial, LLC (70.6% timely; 17.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration