CFPB · Single-product concentration

Commercial Acceptance Company

370 CFPB complaints · 78.6% in "Debt collection" · top issue Attempts to collect debt not owed.

370 CFPB complaints

Commercial Acceptance Company: 78.6% of 370 CFPB complaints sit in "Debt collection". Timely 94.6% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • +250% filings 2014 to 2026

CFPB relief outcome brief

CCDB company commercial-acceptance-company

0% relief · 94.6% timely · 370 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

Commercial Acceptance Compan…0%Stearns Ventures, LLC3.5%Valor Intelligent Processing…0.3%Altisource Portfolio Solutio…20.6%Clarity Services0%
Closed-with-relief % among Commercial Acceptance Company and nearest filing-volume peers

Commercial Acceptance Company closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Commercial Acceptance Company's 370 filings include narrative text

42.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 94.6%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Commercial Acceptance Company complaint mix by product

Total complaints: 370

Commercial Acceptance Company complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 370 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 291 complaints (78.6%), resolution 0.0% Debt collection 78.6% Credit reporting: 40 complaints (10.8%), resolution 0.0% Credit reporting 10.8% Credit reporting,: 35 complaints (9.5%), resolution 0.0% Credit reporting, 9.5% Checking or: 2 complaints (0.5%), resolution 0.0% Credit card: 1 complaints (0.3%), resolution 0.0% Payday loan,: 1 complaints (0.3%), resolution 0.0%
  • Debt collection 291 78.6% 0% relief
  • Credit reporting 40 10.8% 0% relief
  • Credit reporting, 35 9.5% 0% relief
  • Checking or 2 0.5% 0% relief
  • Credit card 1 0.3% 0% relief
  • Payday loan, 1 0.3% 0% relief

How Commercial Acceptance Company's 370 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 291
Credit reporting or other personal consumer reports 40
Credit reporting, credit repair services, or other personal consumer reports 35
Checking or savings account 2
Credit card 1
Payday loan, title loan, personal loan, or advance loan 1

Concentrated filing states for Commercial Acceptance Company

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
PA
61.6% of this company's filings
PA228NJ30NY25DE11FL11MD10TX9GA9

Commercial Acceptance Company rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
42
+250% vs 2014
020406080100 2014201620182020202220242026 42

Top States

State Complaints
PA 228
NJ 30
NY 25
DE 11
FL 11
MD 10
TX 9
GA 9
AL 6
NC 5
OH 4
VA 3
IL 3
MI 3
IN 2
ID 2
CT 1
OR 1
MO 1
NE 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 91
Written notification about debt 59
False statements or representation 36
Incorrect information on your report 34
Took or threatened to take negative or legal action 34
Communication tactics 27
Improper use of your report 24
Cont'd attempts collect debt not owed 19
Threatened to contact someone or share information improperly 12
Problem with a company's investigation into an existing problem 10
Problem with a credit reporting company's investigation into an existing problem 8
Improper contact or sharing of info 6
Disclosure verification of debt 5
Taking/threatening an illegal action 2
Closing an account 2
Getting a line of credit 1

Yearly Trend

Year Complaints Timely
2014 12 100%
2015 9 88.9%
2016 11 63.6%
2017 7 71.4%
2018 14 92.9%
2019 13 100%
2020 28 92.9%
2021 35 100%
2022 29 100%
2023 37 97.3%
2024 53 84.9%
2025 80 98.8%
2026 42 100%

Source: CFPB Consumer Complaint Database

Commercial Acceptance Company filings cluster in one product

Commercial Acceptance Company's 370 logged complaints stay concentrated: only 22 states show a filing. 42.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2026-06-23.

Commercial Acceptance Company answers 94.6% of complaints inside the CFPB's tracked window and closes 99.5% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Commercial Acceptance Company.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Commercial Acceptance Company: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Commercial Acceptance Company (94.6% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration