DigniFi
351 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
DigniFi complaint mix by product
- Credit reporting 139 40.6% – 1% relief
- Debt collection 110 32.2% – 1% relief
- Credit reporting, 23 6.7% – 17% relief
- Payday loan, 22 6.4% – 5% relief
- Credit card 21 6.1% – 10% relief
- Payday loan, 16 4.7% – 13% relief
- Vehicle loan 11 3.2% – 0% relief
How DigniFi's 351 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 139 |
| Debt collection | 110 |
| Credit reporting, credit repair services, or other personal consumer reports | 23 |
| Payday loan, title loan, personal loan, or advance loan | 22 |
| Credit card | 21 |
| Payday loan, title loan, or personal loan | 16 |
| Vehicle loan or lease | 11 |
| Credit card or prepaid card | 8 |
| Debt or credit management | 1 |
Top States
| State | Complaints |
|---|---|
| TX | 70 |
| FL | 36 |
| CA | 34 |
| IL | 28 |
| MD | 27 |
| NV | 13 |
| NY | 12 |
| PA | 11 |
| NJ | 11 |
| AL | 10 |
| AZ | 10 |
| GA | 9 |
| OH | 8 |
| WI | 7 |
| NC | 7 |
| CO | 5 |
| WA | 5 |
| LA | 5 |
| MI | 5 |
| VA | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 107 |
| Attempts to collect debt not owed | 57 |
| Improper use of your report | 35 |
| Took or threatened to take negative or legal action | 33 |
| Problem with a company's investigation into an existing problem | 29 |
| Problem when making payments | 11 |
| Written notification about debt | 11 |
| False statements or representation | 6 |
| Credit monitoring or identity theft protection services | 6 |
| Closing your account | 5 |
| Getting a credit card | 5 |
| Charged fees or interest you didn't expect | 5 |
| Getting a line of credit | 5 |
| Problem with the payoff process at the end of the loan | 5 |
| Getting a loan or lease | 4 |
| Managing the loan or lease | 4 |
| Getting the loan | 4 |
| Fees or interest | 3 |
| Communication tactics | 3 |
| Problem with a purchase shown on your statement | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2020 | 1 | 100% |
| 2021 | 12 | 100% |
| 2022 | 16 | 75% |
| 2023 | 52 | 100% |
| 2024 | 65 | 81.5% |
| 2025 | 121 | 99.2% |
| 2026 | 84 | 97.6% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About DigniFi
DigniFi's 351 logged complaints stay concentrated: only 38 states show a filing on record. 40.2% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2020 through 2026-06-22.
DigniFi answers 94.6% of complaints inside the CFPB's tracked window and closes 95.7% with a written explanation. 3.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about DigniFi.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does DigniFi have?
351, per the CFPB's public complaint count for this company (see the full breakdown above).
Does DigniFi respond to complaints on time?
94.6% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about DigniFi?
"Incorrect information on your report", filed under the "Credit reporting or other personal consumer reports" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.