CFPB · Narrative-heavy record
DigniFi
351 CFPB complaints · 40.2% with narratives · top issue Incorrect information on your report.
DigniFi: 40.2% of 351 filings include consumer narratives. Timely 94.6% · relief 3.7% · top product Credit reporting or other personal consumer reports. Allegations, not findings.
- Narrative-heavy record
- +8300% filings 2020 to 2026
CFPB relief outcome brief
CCDB company dignifi
3.7% relief · 94.6% timely · 351 filings · Credit reporting or other personal consumer reports
Same-product relief peers
Nearest relief peer: Southern Auto Finance Co (3.7% relief)
DigniFi closes 3.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of DigniFi's 351 filings include narrative text
40.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
DigniFi complaint mix by product
- Credit reporting 139 40.6% – 1% relief
- Debt collection 110 32.2% – 1% relief
- Credit reporting, 23 6.7% – 17% relief
- Payday loan, 22 6.4% – 5% relief
- Credit card 21 6.1% – 10% relief
- Payday loan, 16 4.7% – 13% relief
- Vehicle loan 11 3.2% – 0% relief
How DigniFi's 351 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 139 |
| Debt collection | 110 |
| Credit reporting, credit repair services, or other personal consumer reports | 23 |
| Payday loan, title loan, personal loan, or advance loan | 22 |
| Credit card | 21 |
| Payday loan, title loan, or personal loan | 16 |
| Vehicle loan or lease | 11 |
| Credit card or prepaid card | 8 |
| Debt or credit management | 1 |
Where DigniFi complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 19.9% of this company's filings
DigniFi rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 84
- +8300% vs 2020
Top States
| State | Complaints |
|---|---|
| TX | 70 |
| FL | 36 |
| CA | 34 |
| IL | 28 |
| MD | 27 |
| NV | 13 |
| NY | 12 |
| PA | 11 |
| NJ | 11 |
| AL | 10 |
| AZ | 10 |
| GA | 9 |
| OH | 8 |
| WI | 7 |
| NC | 7 |
| CO | 5 |
| WA | 5 |
| LA | 5 |
| MI | 5 |
| VA | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 107 |
| Attempts to collect debt not owed | 57 |
| Improper use of your report | 35 |
| Took or threatened to take negative or legal action | 33 |
| Problem with a company's investigation into an existing problem | 29 |
| Problem when making payments | 11 |
| Written notification about debt | 11 |
| False statements or representation | 6 |
| Credit monitoring or identity theft protection services | 6 |
| Closing your account | 5 |
| Getting a credit card | 5 |
| Charged fees or interest you didn't expect | 5 |
| Getting a line of credit | 5 |
| Problem with the payoff process at the end of the loan | 5 |
| Getting a loan or lease | 4 |
| Managing the loan or lease | 4 |
| Getting the loan | 4 |
| Fees or interest | 3 |
| Communication tactics | 3 |
| Problem with a purchase shown on your statement | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2020 | 1 | 100% |
| 2021 | 12 | 100% |
| 2022 | 16 | 75% |
| 2023 | 52 | 100% |
| 2024 | 65 | 81.5% |
| 2025 | 121 | 99.2% |
| 2026 | 84 | 97.6% |
Source: CFPB Consumer Complaint Database
DigniFi's narrative-rich complaint ledger
DigniFi's 351 logged complaints stay concentrated: only 38 states show a filing. 40.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2020 through 2026-06-22.
DigniFi answers 94.6% of complaints inside the CFPB's tracked window and closes 95.7% with a written explanation. 3.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about DigniFi.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for DigniFi: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 351.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 94.6%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for DigniFi (94.6% timely; 3.7% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record