CFPB · Mid-pack CFPB posture

Kovo

964 CFPB complaints · 43 states · top issue Incorrect information on your report.

964 CFPB complaints

Kovo has 964 consumer complaints in the CFPB public database. Timely response is 100%; 0.3% closed with relief; top product Credit reporting or other personal consumer reports. Allegations, not regulatory findings.

  • Mid-pack CFPB posture
  • +4842.9% filings 2021 to 2026

CFPB relief outcome brief

CCDB company kovo

0.3% relief · 100% timely · 964 filings · Credit reporting or other personal consumer reports

Nearest relief peer: Ava Finance, Inc (0.3% relief)

Kovo (this)0.3%Carter-Young, Inc.0%Weltman, Weinberg & Reis Co.…0%First National Bank of Penns…29.9%Pressler & Pressler, LLP0.3%
Closed-with-relief % among Kovo and nearest filing-volume peers

Kovo closes 0.3% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 964 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

Subscribe (RSS)
Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.3%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Kovo complaint mix by product

Total complaints: 964

Kovo complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 964 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting: 652 complaints (68.0%), resolution 0.0% Credit reporting 68.0% Debt collection: 190 complaints (19.8%), resolution 0.0% Debt collection 19.8% Credit reporting,: 34 complaints (3.5%), resolution 8.8% Credit card: 34 complaints (3.5%), resolution 0.0% Payday loan,: 29 complaints (3.0%), resolution 0.0% Debt or: 15 complaints (1.6%), resolution 0.0% Payday loan,: 5 complaints (0.5%), resolution 0.0%
  • Credit reporting 652 68.0% 0% relief
  • Debt collection 190 19.8% 0% relief
  • Credit reporting, 34 3.5% 9% relief
  • Credit card 34 3.5% 0% relief
  • Payday loan, 29 3.0% 0% relief
  • Debt or 15 1.6% 0% relief
  • Payday loan, 5 0.5% 0% relief

How Kovo's 964 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting or other personal consumer reports 652
Debt collection 190
Credit reporting, credit repair services, or other personal consumer reports 34
Credit card 34
Payday loan, title loan, personal loan, or advance loan 29
Debt or credit management 15
Payday loan, title loan, or personal loan 5
Checking or savings account 2
Credit card or prepaid card 1
Money transfer, virtual currency, or money service 1
Prepaid card 1

Nationwide filing states for Kovo

Top states by attributed CFPB complaint volume for this company

Nationwide footprint
Leading state
TX
13.3% of this company's filings
TX128FL105GA95CA76NY52IL51SC39NC36

Kovo rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
346
+4842.9% vs 2021
0100200300400500 202120222023202420252026 346

Top States

State Complaints
TX 128
FL 105
GA 95
CA 76
NY 52
IL 51
SC 39
NC 36
PA 36
MI 29
AL 29
MD 29
OH 27
LA 23
AZ 20
NV 16
NJ 16
MS 16
CT 14
MN 14

Top Issues

Issue Complaints
Incorrect information on your report 438
Improper use of your report 145
Problem with a company's investigation into an existing problem 107
Took or threatened to take negative or legal action 77
Attempts to collect debt not owed 70
False statements or representation 23
Written notification about debt 14
Problem when making payments 11
Credit monitoring or identity theft protection services 10
Problem with a credit reporting company's investigation into an existing problem 8
Getting a credit card 8
Closing your account 6
Didn't provide services promised 5
Confusing or misleading advertising or marketing 5
Problem with additional add-on products or services 3
Electronic communications 3
Confusing or missing disclosures 3
Getting the loan 3
Other features, terms, or problems 3
Communication tactics 2

Yearly Trend

Year Complaints Timely
2021 7 100%
2022 8 100%
2023 52 100%
2024 152 100%
2025 399 100%
2026 346 100%

Source: CFPB Consumer Complaint Database

What the CFPB record shows about Kovo

Kovo's 964 logged complaints reach a nationwide footprint - 43 states have at least one filing. Only 25.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2021 through 2026-06-24.

Kovo answers 100% of complaints inside the CFPB's tracked window and closes 99.4% with a written explanation. 0.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Kovo.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Kovo: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Kovo (100% timely; 0.3% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture