CFPB · Diversified product mix
Automotive Financial Services
4 CFPB complaints · diversified mix (top product 25%) · top issue Incorrect information on your report.
Automotive Financial Services: top product "Credit reporting or other personal consumer reports" is only 25% of 4 - multi-bucket mix. Timely 100% · relief 0%. Allegations, not findings.
- Diversified product mix
- 0% filings 2020 to 2025
CFPB relief outcome brief
CCDB company automotive-financial-services
0% relief · 100% timely · 4 filings · Credit reporting or other personal consumer reports
Same-product relief peers
Nearest relief peer: Fidelity National Information Services, Inc. (FNIS) (0% relief)
Automotive Financial Services closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Automotive Financial Services complaint mix by product
- Credit reporting 1 25.0% – 0% relief
- Debt collection 1 25.0% – 0% relief
- Vehicle loan 1 25.0% – 0% relief
- Credit reporting, 1 25.0% – 0% relief
How Automotive Financial Services's 4 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 1 |
| Debt collection | 1 |
| Vehicle loan or lease | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Automotive Financial Services complaints by year
Annual filing volume from the CFPB public database
- 2025
- 1
- 0% vs 2020
Top States
| State | Complaints |
|---|---|
| FL | 4 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 2 |
| Attempts to collect debt not owed | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2020 | 1 | 100% |
| 2021 | 1 | 100% |
| 2022 | 1 | 100% |
| 2025 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Automotive Financial Services spreads across product buckets
Automotive Financial Services's 4 logged complaints stay concentrated: only 1 state shows a filing. 50% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2020 through 2025-01-02.
Automotive Financial Services answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Automotive Financial Services.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Automotive Financial Services: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 4.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Automotive Financial Services (100% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix