2026 data Public-data reference. official source

Reliable Credit Association, Inc.

121 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

121 consumer complaints filed with the CFPB

This profile shows Reliable Credit Association, Inc.'s complaint history from CFPB public records. 121 consumers have filed complaints since 2014. The company has a 100% timely response rate and has provided relief in 5% of cases.

121
Total Complaints
100%
Timely Response
2.5%
Disputed
5%
Relief Provided
17
States Active
2014
Since

Total complaints

121

Filed since 2014

Timely response

100%

CFPB-tracked response window

Relief rate

5%

Closed with monetary or non-monetary relief

Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 5.0%
Industry median

Share closed with monetary or non-monetary relief.

Reliable Credit Association, Inc. complaint mix by product

Total complaints: 121

Reliable Credit Association, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 121 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Vehicle loan: 32 complaints (26.7%), resolution 6.3% Vehicle loan 26.7% Debt collection: 31 complaints (25.8%), resolution 0.0% Debt collection 25.8% Credit reporting,: 23 complaints (19.2%), resolution 0.0% Credit reporting, 19.2% Credit reporting: 21 complaints (17.5%), resolution 9.5% Credit reporting 17.5% Consumer Loan: 10 complaints (8.3%), resolution 20.0% Consumer Loan 8.3% Payday loan,: 2 complaints (1.7%), resolution 0.0% Checking or: 1 complaints (0.8%), resolution 0.0%
  • Vehicle loan 32 26.7% 6% relief
  • Debt collection 31 25.8% 0% relief
  • Credit reporting, 23 19.2% 0% relief
  • Credit reporting 21 17.5% 10% relief
  • Consumer Loan 10 8.3% 20% relief
  • Payday loan, 2 1.7% 0% relief
  • Checking or 1 0.8% 0% relief

How Reliable Credit Association, Inc.'s 121 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Vehicle loan or lease 32
Debt collection 31
Credit reporting, credit repair services, or other personal consumer reports 23
Credit reporting or other personal consumer reports 21
Consumer Loan 10
Payday loan, title loan, or personal loan 2
Checking or savings account 1
Payday loan, title loan, personal loan, or advance loan 1

Top States

State Complaints
WA 56
OR 24
ID 9
AZ 7
CA 7
TX 3
GA 3
TN 2
NV 1
KS 1
PA 1
AA 1
FL 1
MT 1
VA 1
IN 1
UT 1

Top Issues

Issue Complaints
Improper use of your report 21
Incorrect information on your report 17
Managing the loan or lease 14
Struggling to pay your loan 11
Took or threatened to take negative or legal action 7
Getting a loan or lease 6
Attempts to collect debt not owed 6
Problem with a credit reporting company's investigation into an existing problem 6
Written notification about debt 4
Communication tactics 4
Problems when you are unable to pay 4
Problem with a company's investigation into an existing problem 3
False statements or representation 3
Repossession 3
Disclosure verification of debt 3
Cont'd attempts collect debt not owed 2
Threatened to contact someone or share information improperly 2
Problem with the payoff process at the end of the loan 2
Credit monitoring or identity theft protection services 1
Problem with a lender or other company charging your account 1

Yearly Trend

Year Complaints Timely
2014 4 100%
2015 6 100%
2016 5 100%
2017 8 100%
2018 11 100%
2019 3 100%
2020 6 100%
2021 8 100%
2022 11 100%
2023 19 100%
2024 9 100%
2025 23 100%
2026 8 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Reliable Credit Association, Inc.

Reliable Credit Association, Inc. has accumulated 121 consumer complaints in the CFPB public database, with filings active across 17 U.S. states. Of those submissions, 49 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2026-03-11, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Reliable Credit Association, Inc. reports a 100% timely-response rate and has closed 93.4% of cases with a written explanation to the consumer. 5% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 2.5% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Vehicle loan or lease", and the single most common underlying issue is "Improper use of your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Reliable Credit Association, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Reliable Credit Association, Inc. have?

Reliable Credit Association, Inc. has received 121 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Reliable Credit Association, Inc. respond to complaints on time?

Reliable Credit Association, Inc. has a 100% timely response rate to CFPB complaints.

What is the most common complaint about Reliable Credit Association, Inc.?

The most common issue reported against Reliable Credit Association, Inc. is "Improper use of your report" in the "Vehicle loan or lease" product category.

Related