CFPB · Single-product concentration

Auto Masters, LLC

5 CFPB complaints · 80% in "Vehicle loan or lease" · top issue Managing the loan or lease.

5 CFPB complaints

Auto Masters, LLC: 80% of 5 CFPB complaints sit in "Vehicle loan or lease". Timely 20% · relief 20%. Allegations, not findings.

  • Single-product concentration
  • -50% filings 2017 to 2021

CFPB relief outcome brief

CCDB company auto-masters-llc

20% relief · 20% timely · 5 filings · Vehicle loan or lease

Nearest relief peer: VW Credit (21.9% relief)

Auto Masters, LLC (this)20%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Auto Masters, LLC and nearest filing-volume peers

Auto Masters, LLC closes 20% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Subscribe (RSS)
Timely response rate 20.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 20.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Auto Masters, LLC complaint mix by product

Total complaints: 5

Auto Masters, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 5 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Vehicle loan: 4 complaints (80.0%), resolution 25.0% Vehicle loan 80.0% Consumer Loan: 1 complaints (20.0%), resolution 0.0% Consumer Loan 20.0%
  • Vehicle loan 4 80.0% 25% relief
  • Consumer Loan 1 20.0% 0% relief

How Auto Masters, LLC's 5 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Vehicle loan or lease 4
Consumer Loan 1

Concentrated filing states for Auto Masters, LLC

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
TN
80% of this company's filings
TN4FL1

Auto Masters, LLC falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2021
1
-50% vs 2017
0.511.522.5 201720182021 1

Top States

State Complaints
TN 4
FL 1

Top Issues

Issue Complaints
Managing the loan or lease 3
Taking out the loan or lease 1
Incorrect information on your report 1

Yearly Trend

Year Complaints Timely
2017 2 50%
2018 2 0%
2021 1 0%

Source: CFPB Consumer Complaint Database

Auto Masters, LLC filings cluster in one product

Auto Masters, LLC's 5 logged complaints stay concentrated: only 2 states show a filing. 40% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2017 through 2021-01-26.

Auto Masters, LLC answers 20% of complaints inside the CFPB's tracked window and closes 20% with a written explanation. 20% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Managing the loan or lease."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Auto Masters, LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Auto Masters, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Auto Masters, LLC (20% timely; 20% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration