CFPB · Single-product concentration
American Profit Recovery, Inc., Marlborough, MA Branch
469 CFPB complaints · 82.3% in "Debt collection" · top issue Attempts to collect debt not owed.
American Profit Recovery, Inc., Marlborough, MA Branch: 82.3% of 469 CFPB complaints sit in "Debt collection". Timely 97.4% · relief 0.9%. Allegations, not findings.
- Single-product concentration
- +3500% filings 2013 to 2026
CFPB relief outcome brief
CCDB company american-profit-recovery-inc-marlborough-ma-branch
0.9% relief · 97.4% timely · 469 filings · Debt collection
Same-product relief peers
Nearest relief peer: Sunrise Credit Services, Inc (0.9% relief)
American Profit Recovery, Inc., Marlborough, MA Branch closes 0.9% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 469 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
American Profit Recovery, Inc., Marlborough, MA Branch complaint mix by product
- Debt collection 386 82.3% – 1% relief
- Credit reporting 62 13.2% – 0% relief
- Credit reporting, 17 3.6% – 0% relief
- Checking or 2 0.4% – 0% relief
- Debt or 1 0.2% – 0% relief
- Student loan 1 0.2% – 0% relief
How American Profit Recovery, Inc., Marlborough, MA Branch's 469 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 386 |
| Credit reporting or other personal consumer reports | 62 |
| Credit reporting, credit repair services, or other personal consumer reports | 17 |
| Checking or savings account | 2 |
| Debt or credit management | 1 |
| Student loan | 1 |
Nationwide filing states for American Profit Recovery, Inc., Marlborough, MA Branch
Top states by attributed CFPB complaint volume for this company
- Leading state
- GA
- 19.8% of this company's filings
American Profit Recovery, Inc., Marlborough, MA Branch rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 72
- +3500% vs 2013
Top States
| State | Complaints |
|---|---|
| GA | 93 |
| TX | 37 |
| MI | 37 |
| FL | 28 |
| PA | 24 |
| NJ | 20 |
| AL | 17 |
| SC | 16 |
| IL | 15 |
| LA | 15 |
| MA | 15 |
| OH | 14 |
| IN | 13 |
| CA | 13 |
| MO | 11 |
| NC | 10 |
| TN | 9 |
| VA | 9 |
| NY | 7 |
| CO | 6 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 198 |
| Written notification about debt | 66 |
| False statements or representation | 46 |
| Incorrect information on your report | 46 |
| Took or threatened to take negative or legal action | 31 |
| Communication tactics | 22 |
| Improper use of your report | 17 |
| Cont'd attempts collect debt not owed | 15 |
| Problem with a company's investigation into an existing problem | 6 |
| Problem with a credit reporting company's investigation into an existing problem | 5 |
| Threatened to contact someone or share information improperly | 3 |
| Credit monitoring or identity theft protection services | 2 |
| Improper contact or sharing of info | 2 |
| Problem caused by your funds being low | 2 |
| Unauthorized withdrawals or charges | 1 |
| Dealing with your lender or servicer | 1 |
| Problem with a company's investigation into an existing issue | 1 |
| Electronic communications | 1 |
| Unable to get your credit report or credit score | 1 |
| Identity theft protection or other monitoring services | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 2 | 100% |
| 2014 | 16 | 100% |
| 2015 | 9 | 88.9% |
| 2016 | 4 | 100% |
| 2017 | 3 | 100% |
| 2018 | 10 | 90% |
| 2019 | 12 | 100% |
| 2020 | 26 | 100% |
| 2021 | 29 | 96.6% |
| 2022 | 29 | 96.6% |
| 2023 | 47 | 100% |
| 2024 | 95 | 96.8% |
| 2025 | 115 | 98.3% |
| 2026 | 72 | 95.8% |
Source: CFPB Consumer Complaint Database
American Profit Recovery, Inc., Marlborough, MA Branch filings cluster in one product
American Profit Recovery, Inc., Marlborough, MA Branch's 469 logged complaints reach a nationwide footprint - 43 states have at least one filing. Only 35% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-06-25.
American Profit Recovery, Inc., Marlborough, MA Branch answers 97.4% of complaints inside the CFPB's tracked window and closes 97.7% with a written explanation. 0.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about American Profit Recovery, Inc., Marlborough, MA Branch.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for American Profit Recovery, Inc., Marlborough, MA Branch: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 469.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 97.4%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for American Profit Recovery, Inc., Marlborough, MA Branch (97.4% timely; 0.9% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration