CFPB · Lower closed-with-relief share
Checkr, Inc
1.7K CFPB complaints · 0.1% relief (low band) · top issue Incorrect information on your report.
Checkr, Inc closes 0.1% with relief (lower third) on 1.7K filings. Timely 98.1% · top product Credit reporting or other personal consumer reports. Allegations, not findings.
- Volume rank #245 of 342
- Lower closed-with-relief share
- +9650% filings 2016 to 2026
CFPB relief outcome brief
CCDB company checkr-inc
0.1% relief · 98.1% timely · 1.7K filings · Credit reporting or other personal consumer reports
Same-product relief peers
Nearest relief peer: First Advantage Corporation (0.1% relief)
Checkr, Inc closes 0.1% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Checkr, Inc's 1.7K filings include narrative text
41.4% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Checkr, Inc complaint mix by product
- Credit reporting 1K 62.2% – 0% relief
- Credit reporting, 639 36.6% – 0% relief
- Credit reporting 11 0.6% – 0% relief
- Debt collection 6 0.3% – 0% relief
- Debt or 2 0.1% – 0% relief
- Checking or 1 0.1% – 0% relief
- Vehicle loan 1 0.1% – 0% relief
Lighter-volume mix: how Checkr, Inc's 1.7K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 1.1K |
| Credit reporting, credit repair services, or other personal consumer reports | 639 |
| Credit reporting | 11 |
| Debt collection | 6 |
| Debt or credit management | 2 |
| Checking or savings account | 1 |
| Vehicle loan or lease | 1 |
| Other financial service | 1 |
| Money transfer, virtual currency, or money service | 1 |
Nationwide filing states for Checkr, Inc
Top states by attributed volume, lighter-filing company
- Leading state
- CA
- 11.5% of this company's filings
Checkr, Inc rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 390
- +9650% vs 2016
Top States
| State | Complaints |
|---|---|
| CA | 200 |
| FL | 196 |
| TX | 142 |
| NY | 126 |
| GA | 122 |
| IL | 97 |
| PA | 67 |
| NC | 57 |
| AZ | 54 |
| MD | 52 |
| OH | 51 |
| NV | 42 |
| VA | 42 |
| SC | 40 |
| MI | 38 |
| WA | 35 |
| NJ | 32 |
| CO | 29 |
| TN | 28 |
| MA | 25 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 1.1K |
| Problem with a company's investigation into an existing issue | 383 |
| Improper use of your report | 169 |
| Identity theft protection or other monitoring services | 18 |
| Problem with a credit reporting company's investigation into an existing problem | 13 |
| Unable to get your credit report or credit score | 9 |
| Incorrect information on credit report | 8 |
| Problem with a company's investigation into an existing problem | 6 |
| Problem with fraud alerts or security freezes | 3 |
| Attempts to collect debt not owed | 2 |
| False statements or representation | 2 |
| Credit reporting company's investigation | 2 |
| Electronic communications | 1 |
| Getting a loan or lease | 1 |
| Confusing or missing disclosures | 1 |
| Didn't provide services promised | 1 |
| Took or threatened to take negative or legal action | 1 |
| Disclosures | 1 |
| Improper use of my credit report | 1 |
| Problem with customer service | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 4 | 75% |
| 2017 | 37 | 100% |
| 2018 | 76 | 98.7% |
| 2019 | 109 | 100% |
| 2020 | 78 | 100% |
| 2021 | 119 | 98.3% |
| 2022 | 124 | 100% |
| 2023 | 153 | 100% |
| 2024 | 187 | 95.7% |
| 2025 | 469 | 95.5% |
| 2026 | 390 | 100% |
Source: CFPB Consumer Complaint Database
Checkr, Inc in the lower-relief third
Checkr, Inc's 1,746 logged complaints reach a nationwide footprint - 50 states have at least one filing. 41.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2026-06-25. Closed-with-relief 0.1% sits in the lower third of the corpus.
Checkr, Inc closes 0.1% with monetary or non-monetary relief and answers 98.1% inside the CFPB window; 96.9% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Credit reporting or other personal consumer reports" · top issue "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Checkr, Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Checkr, Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 1.7K.
- First Technology Federal Credit Union Δ 8 complaints · 13.268354430379748% relief 1.7Kcomplaints
- Everbank, National Association Δ 13 complaints · 4.5% relief 1.7Kcomplaints
- Amerisave Mortgage Corporation Δ 19 complaints · 24.7% relief 1.7Kcomplaints
- Continental Services Group, Inc. d/b/a ConServe Δ 23 complaints · 15.8% relief 1.8Kcomplaints
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 98.1%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Checkr, Inc (#245 of 342; 98.1% timely; 0.1% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Lower closed-with-relief share