CFPB · Lower closed-with-relief share
Checkr, Inc
1.7K CFPB complaints · 0.1% relief (low band) · top issue Incorrect information on your report.
Checkr, Inc closes 0.1% with relief (lower third) on 1.7K filings. Timely 98.1% · top product Credit reporting or other personal consumer reports. Allegations, not findings.
- Lower closed-with-relief share
- +9650% filings 2016 to 2026
CFPB relief outcome brief
CCDB company checkr-inc
0.1% relief · 98.1% timely · 1.7K filings · Credit reporting or other personal consumer reports
Same-product relief peers
Nearest relief peer: First Advantage Corporation (0.1% relief)
Checkr, Inc closes 0.1% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Checkr, Inc scores strongest on timely response (97/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
0 / 100 percentile-benchmarked
0.1% of complaints closed with relief to the consumer
Timely response
97 / 100 percentile-benchmarked
98.1% of complaints answered inside the CFPB 15-day window
Closed with explanation
94 / 100 percentile-benchmarked
96.9% of complaints closed with an explanation to the consumer
Most of Checkr, Inc's 1.7K filings include narrative text
41.4% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Checkr, Inc complaint mix by product
- Credit reporting 1K 62.2% – 0% relief
- Credit reporting, 639 36.6% – 0% relief
- Credit reporting 11 0.6% – 0% relief
- Debt collection 6 0.3% – 0% relief
- Debt or 2 0.1% – 0% relief
- Checking or 1 0.1% – 0% relief
- Vehicle loan 1 0.1% – 0% relief
Lighter-volume mix: how Checkr, Inc's 1.7K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 1.1K |
| Credit reporting, credit repair services, or other personal consumer reports | 639 |
| Credit reporting | 11 |
| Debt collection | 6 |
| Debt or credit management | 2 |
| Checking or savings account | 1 |
| Vehicle loan or lease | 1 |
| Other financial service | 1 |
| Money transfer, virtual currency, or money service | 1 |
Nationwide filing states for Checkr, Inc
Top states by attributed volume, lighter-filing company
- Leading state
- CA
- 11.5% of this company's filings
Checkr, Inc rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 390
- +9650% vs 2016
Volume vs. relief
Where Checkr, Inc sits on volume vs. relief
Among the 342 companies large enough to be indexed on PlainComplaint, Checkr, Inc files more complaint volume than 28% of them, and closes complaints with relief more often than 16% of them, placing it in the quadrant for lower volume, below-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.
Total complaints: 1,746 · Closed with relief: 0.1%
Top States
| State | Complaints |
|---|---|
| CA | 200 |
| FL | 196 |
| TX | 142 |
| NY | 126 |
| GA | 122 |
| IL | 97 |
| PA | 67 |
| NC | 57 |
| AZ | 54 |
| MD | 52 |
| OH | 51 |
| NV | 42 |
| VA | 42 |
| SC | 40 |
| MI | 38 |
| WA | 35 |
| NJ | 32 |
| CO | 29 |
| TN | 28 |
| MA | 25 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 1.1K |
| Problem with a company's investigation into an existing issue | 383 |
| Improper use of your report | 169 |
| Identity theft protection or other monitoring services | 18 |
| Problem with a credit reporting company's investigation into an existing problem | 13 |
| Unable to get your credit report or credit score | 9 |
| Incorrect information on credit report | 8 |
| Problem with a company's investigation into an existing problem | 6 |
| Problem with fraud alerts or security freezes | 3 |
| Attempts to collect debt not owed | 2 |
| False statements or representation | 2 |
| Credit reporting company's investigation | 2 |
| Electronic communications | 1 |
| Getting a loan or lease | 1 |
| Confusing or missing disclosures | 1 |
| Didn't provide services promised | 1 |
| Took or threatened to take negative or legal action | 1 |
| Disclosures | 1 |
| Improper use of my credit report | 1 |
| Problem with customer service | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 4 | 75% |
| 2017 | 37 | 100% |
| 2018 | 76 | 98.7% |
| 2019 | 109 | 100% |
| 2020 | 78 | 100% |
| 2021 | 119 | 98.3% |
| 2022 | 124 | 100% |
| 2023 | 153 | 100% |
| 2024 | 187 | 95.7% |
| 2025 | 469 | 95.5% |
| 2026 | 390 | 100% |
Source: CFPB Consumer Complaint Database
Checkr, Inc in the lower-relief third
Checkr, Inc's 1,746 logged complaints reach a nationwide footprint - 50 states have at least one filing. 41.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2026-06-25. Closed-with-relief 0.1% sits in the lower third of the corpus.
Checkr, Inc closes 0.1% with monetary or non-monetary relief and answers 98.1% inside the CFPB window; 96.9% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Credit reporting or other personal consumer reports" · top issue "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Checkr, Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Checkr, Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 1.7K.
- First Technology Federal Credit Union Δ 8 complaints · 13.268354430379748% relief 1.7Kcomplaints
- Everbank, National Association Δ 13 complaints · 4.5% relief 1.7Kcomplaints
- Amerisave Mortgage Corporation Δ 19 complaints · 24.7% relief 1.7Kcomplaints
- Continental Services Group, Inc. d/b/a ConServe Δ 23 complaints · 15.8% relief 1.8Kcomplaints
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 98.1%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Checkr, Inc (#245 of 342; 98.1% timely; 0.1% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Lower closed-with-relief share