Checkr, Inc
1.7K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Checkr, Inc complaint mix by product
- Credit reporting 1K 62.2% – 0% relief
- Credit reporting, 639 36.6% – 0% relief
- Credit reporting 11 0.6% – 0% relief
- Debt collection 6 0.3% – 0% relief
- Debt or 2 0.1% – 0% relief
- Checking or 1 0.1% – 0% relief
- Vehicle loan 1 0.1% – 0% relief
How Checkr, Inc's 1.7K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 1.1K |
| Credit reporting, credit repair services, or other personal consumer reports | 639 |
| Credit reporting | 11 |
| Debt collection | 6 |
| Debt or credit management | 2 |
| Checking or savings account | 1 |
| Vehicle loan or lease | 1 |
| Other financial service | 1 |
| Money transfer, virtual currency, or money service | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 200 |
| FL | 196 |
| TX | 142 |
| NY | 126 |
| GA | 122 |
| IL | 97 |
| PA | 67 |
| NC | 57 |
| AZ | 54 |
| MD | 52 |
| OH | 51 |
| NV | 42 |
| VA | 42 |
| SC | 40 |
| MI | 38 |
| WA | 35 |
| NJ | 32 |
| CO | 29 |
| TN | 28 |
| MA | 25 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 1.1K |
| Problem with a company's investigation into an existing issue | 383 |
| Improper use of your report | 169 |
| Identity theft protection or other monitoring services | 18 |
| Problem with a credit reporting company's investigation into an existing problem | 13 |
| Unable to get your credit report or credit score | 9 |
| Incorrect information on credit report | 8 |
| Problem with a company's investigation into an existing problem | 6 |
| Problem with fraud alerts or security freezes | 3 |
| Attempts to collect debt not owed | 2 |
| False statements or representation | 2 |
| Credit reporting company's investigation | 2 |
| Electronic communications | 1 |
| Getting a loan or lease | 1 |
| Confusing or missing disclosures | 1 |
| Didn't provide services promised | 1 |
| Took or threatened to take negative or legal action | 1 |
| Disclosures | 1 |
| Improper use of my credit report | 1 |
| Problem with customer service | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 4 | 75% |
| 2017 | 37 | 100% |
| 2018 | 76 | 98.7% |
| 2019 | 109 | 100% |
| 2020 | 78 | 100% |
| 2021 | 119 | 98.3% |
| 2022 | 124 | 100% |
| 2023 | 153 | 100% |
| 2024 | 187 | 95.7% |
| 2025 | 469 | 95.5% |
| 2026 | 390 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Checkr, Inc
Checkr, Inc's 1,746 logged complaints reach a nationwide footprint - 50 states have at least one filing on record. 41.4% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2016 through 2026-06-25.
Checkr, Inc answers 98.1% of complaints inside the CFPB's tracked window and closes 96.9% with a written explanation. 0.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Checkr, Inc.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Checkr, Inc have?
1,746, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Checkr, Inc respond to complaints on time?
98.1% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Checkr, Inc?
"Incorrect information on your report", filed under the "Credit reporting or other personal consumer reports" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.