CFPB · Single-product concentration
American Eagle Mortgage Company
5 CFPB complaints · 100% in "Mortgage" · top issue Loan servicing, payments, escrow account.
American Eagle Mortgage Company: 100% of 5 CFPB complaints sit in "Mortgage". Timely 100% · relief 40%. Allegations, not findings.
- Single-product concentration
- +200% filings 2012 to 2017
CFPB relief outcome brief
CCDB company american-eagle-mortgage-company
40% relief · 100% timely · 5 filings · Mortgage
Same-product relief peers
Nearest relief peer: Acra Intermediate Holdings, LLC (47% relief)
American Eagle Mortgage Company closes 40% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
American Eagle Mortgage Company complaint mix by product
- Mortgage 5 100.0% – 40% relief
How American Eagle Mortgage Company's 5 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 5 |
Concentrated filing states for American Eagle Mortgage Company
Top states by attributed CFPB complaint volume for this company
- Leading state
- OH
- 40% of this company's filings
American Eagle Mortgage Company rising annual filings
Annual filing volume from the CFPB public database
- 2017
- 3
- +200% vs 2012
Top States
| State | Complaints |
|---|---|
| OH | 2 |
| SC | 1 |
| GA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Loan servicing, payments, escrow account | 2 |
| Applying for a mortgage or refinancing an existing mortgage | 2 |
| Settlement process and costs | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 1 | 100% |
| 2016 | 1 | 100% |
| 2017 | 3 | 100% |
Source: CFPB Consumer Complaint Database
American Eagle Mortgage Company filings cluster in one product
American Eagle Mortgage Company's 5 logged complaints stay concentrated: only 3 states show a filing. 40% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2012 through 2017-11-01.
American Eagle Mortgage Company answers 100% of complaints inside the CFPB's tracked window and closes 60% with a written explanation. 40% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Loan servicing, payments, escrow account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about American Eagle Mortgage Company.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for American Eagle Mortgage Company: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 5.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for American Eagle Mortgage Company (100% timely; 40% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration