2026 data Public-data reference. official source

American Collection Systems, Inc.

25 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

25 consumer complaints filed with the CFPB

This profile shows American Collection Systems, Inc.'s complaint history from CFPB public records. 25 consumers have filed complaints since 2014. The company has a 100% timely response rate and has provided relief in 12% of cases.

25
Total Complaints
100%
Timely Response
0%
Disputed
12%
Relief Provided
10
States Active
2014
Since

Total complaints

25

Filed since 2014

Timely response

100%

CFPB-tracked response window

Relief rate

12%

Closed with monetary or non-monetary relief

Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 12.0%
Industry median

Share closed with monetary or non-monetary relief.

American Collection Systems, Inc. complaint mix by product

Total complaints: 25

American Collection Systems, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 25 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 24 complaints (96.0%), resolution 12.5% Debt collection 96.0% Credit reporting,: 1 complaints (4.0%), resolution 0.0%
  • Debt collection 24 96.0% 13% relief
  • Credit reporting, 1 4.0% 0% relief

How American Collection Systems, Inc.'s 25 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 24
Credit reporting, credit repair services, or other personal consumer reports 1

Top States

State Complaints
WY 9
AR 4
TX 3
AZ 2
NC 2
OK 1
DC 1
CO 1
MA 1
CA 1

Top Issues

Issue Complaints
Written notification about debt 7
Attempts to collect debt not owed 5
Communication tactics 5
False statements or representation 3
Threatened to contact someone or share information improperly 2
Cont'd attempts collect debt not owed 1
Took or threatened to take negative or legal action 1
Problem with a credit reporting company's investigation into an existing problem 1

Yearly Trend

Year Complaints Timely
2014 2 100%
2016 1 100%
2017 2 100%
2019 1 100%
2020 1 100%
2021 1 100%
2022 6 100%
2023 3 100%
2024 5 100%
2025 2 100%
2026 1 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About American Collection Systems, Inc.

American Collection Systems, Inc. has accumulated 25 consumer complaints in the CFPB public database, with filings active across 10 U.S. states. Of those submissions, 8 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2026-03-31, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, American Collection Systems, Inc. reports a 100% timely-response rate and has closed 88% of cases with a written explanation to the consumer. 12% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Written notification about debt".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating American Collection Systems, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does American Collection Systems, Inc. have?

American Collection Systems, Inc. has received 25 consumer complaints filed with the Consumer Financial Protection Bureau.

Does American Collection Systems, Inc. respond to complaints on time?

American Collection Systems, Inc. has a 100% timely response rate to CFPB complaints.

What is the most common complaint about American Collection Systems, Inc.?

The most common issue reported against American Collection Systems, Inc. is "Written notification about debt" in the "Debt collection" product category.

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