CFPB · Single-product concentration
American Collection Systems, Inc.
33 CFPB complaints · 90.9% in "Debt collection" · top issue Attempts to collect debt not owed.
American Collection Systems, Inc.: 90.9% of 33 CFPB complaints sit in "Debt collection". Timely 97% · relief 9.1%. Allegations, not findings.
- Single-product concentration
- +150% filings 2014 to 2026
CFPB relief outcome brief
CCDB company american-collection-systems-inc
9.1% relief · 97% timely · 33 filings · Debt collection
Same-product relief peers
Nearest relief peer: Bc Services, Inc. (9.1% relief)
American Collection Systems, Inc. closes 9.1% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 33 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
American Collection Systems, Inc. complaint mix by product
- Debt collection 30 90.9% – 10% relief
- Credit reporting 1 3.0% – 0% relief
- Debt or 1 3.0% – 0% relief
- Credit reporting, 1 3.0% – 0% relief
How American Collection Systems, Inc.'s 33 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 30 |
| Credit reporting or other personal consumer reports | 1 |
| Debt or credit management | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Where American Collection Systems, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- WY
- 33.3% of this company's filings
American Collection Systems, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 5
- +150% vs 2014
Top States
| State | Complaints |
|---|---|
| WY | 11 |
| AR | 4 |
| TX | 3 |
| OK | 2 |
| AZ | 2 |
| NC | 2 |
| CA | 2 |
| GA | 1 |
| MO | 1 |
| MT | 1 |
| MA | 1 |
| CO | 1 |
| SC | 1 |
| DC | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 9 |
| Written notification about debt | 7 |
| Communication tactics | 6 |
| Threatened to contact someone or share information improperly | 3 |
| False statements or representation | 3 |
| Problem with a company's investigation into an existing problem | 1 |
| Didn't provide services promised | 1 |
| Took or threatened to take negative or legal action | 1 |
| Cont'd attempts collect debt not owed | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 2 | 100% |
| 2016 | 1 | 100% |
| 2017 | 2 | 100% |
| 2018 | 1 | 100% |
| 2019 | 1 | 100% |
| 2020 | 1 | 100% |
| 2021 | 1 | 100% |
| 2022 | 6 | 100% |
| 2023 | 3 | 100% |
| 2024 | 7 | 100% |
| 2025 | 3 | 100% |
| 2026 | 5 | 80% |
Source: CFPB Consumer Complaint Database
American Collection Systems, Inc. filings cluster in one product
American Collection Systems, Inc.'s 33 logged complaints stay concentrated: only 14 states show a filing. Only 39.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2026-06-02.
American Collection Systems, Inc. answers 97% of complaints inside the CFPB's tracked window and closes 78.8% with a written explanation. 9.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about American Collection Systems, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for American Collection Systems, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 33.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 97%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for American Collection Systems, Inc. (97% timely; 9.1% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration