CFPB · Single-product concentration
Acre Mortgage
17 CFPB complaints · 94.1% in "Mortgage" · top issue Applying for a mortgage or refinancing an existing mortgage.
Acre Mortgage: 94.1% of 17 CFPB complaints sit in "Mortgage". Timely 70.6% · relief 11.8%. Allegations, not findings.
- Single-product concentration
- -50% filings 2012 to 2024
CFPB relief outcome brief
CCDB company acre-mortgage
11.8% relief · 70.6% timely · 17 filings · Mortgage
Same-product relief peers
Nearest relief peer: Gmfs, LLC (11.8% relief)
Acre Mortgage closes 11.8% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Acre Mortgage's 17 filings include narrative text
52.9% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Acre Mortgage complaint mix by product
- Mortgage 16 94.1% – 13% relief
- Credit reporting 1 5.9% – 0% relief
How Acre Mortgage's 17 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 16 |
| Credit reporting or other personal consumer reports | 1 |
Where Acre Mortgage complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- PA
- 35.3% of this company's filings
Acre Mortgage falling annual filings
Annual filing volume from the CFPB public database
- 2024
- 1
- -50% vs 2012
Top States
| State | Complaints |
|---|---|
| PA | 6 |
| NJ | 5 |
| FL | 2 |
| DE | 1 |
| TX | 1 |
| VA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Applying for a mortgage or refinancing an existing mortgage | 6 |
| Closing on a mortgage | 4 |
| Application, originator, mortgage broker | 2 |
| Settlement process and costs | 2 |
| Improper use of your report | 1 |
| Credit decision / Underwriting | 1 |
| Loan servicing, payments, escrow account | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 2 | 0% |
| 2013 | 1 | 0% |
| 2015 | 2 | 50% |
| 2016 | 1 | 0% |
| 2017 | 1 | 100% |
| 2018 | 1 | 100% |
| 2019 | 1 | 100% |
| 2020 | 4 | 100% |
| 2021 | 2 | 100% |
| 2023 | 1 | 100% |
| 2024 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Acre Mortgage filings cluster in one product
Acre Mortgage's 17 logged complaints stay concentrated: only 6 states show a filing. 52.9% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2012 through 2024-05-09.
Acre Mortgage answers 70.6% of complaints inside the CFPB's tracked window and closes 88.2% with a written explanation. 11.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Acre Mortgage.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Acre Mortgage: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 17.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 70.6%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Acre Mortgage (70.6% timely; 11.8% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration