CFPB · Narrative-heavy record
Acceptance Rentals, Inc.
36 CFPB complaints · 66.7% with narratives · top issue Attempts to collect debt not owed.
Acceptance Rentals, Inc.: 66.7% of 36 filings include consumer narratives. Timely 100% · relief 16.7% · top product Debt collection. Allegations, not findings.
- Narrative-heavy record
- 0% filings 2016 to 2020
CFPB relief outcome brief
CCDB company acceptance-rentals-inc
16.7% relief · 100% timely · 36 filings · Debt collection
Same-product relief peers
Nearest relief peer: Servatus Corporation (16.7% relief)
Acceptance Rentals, Inc. closes 16.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Acceptance Rentals, Inc.'s 36 filings include narrative text
66.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Acceptance Rentals, Inc. complaint mix by product
- Debt collection 24 66.7% – 21% relief
- Credit reporting, 6 16.7% – 17% relief
- Consumer Loan 2 5.6% – 0% relief
- Payday loan, 2 5.6% – 0% relief
- Credit card 1 2.8% – 0% relief
- Vehicle loan 1 2.8% – 0% relief
How Acceptance Rentals, Inc.'s 36 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 24 |
| Credit reporting, credit repair services, or other personal consumer reports | 6 |
| Consumer Loan | 2 |
| Payday loan, title loan, or personal loan | 2 |
| Credit card | 1 |
| Vehicle loan or lease | 1 |
Concentrated filing states for Acceptance Rentals, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- GA
- 75% of this company's filings
Acceptance Rentals, Inc. complaints by year
Annual filing volume from the CFPB public database
- 2020
- 1
- 0% vs 2016
Top States
| State | Complaints |
|---|---|
| GA | 27 |
| FL | 3 |
| AL | 2 |
| PA | 1 |
| TN | 1 |
| VA | 1 |
| CA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 15 |
| False statements or representation | 3 |
| Problem with a credit reporting company's investigation into an existing problem | 3 |
| Communication tactics | 3 |
| Incorrect information on your report | 3 |
| Managing the loan or lease | 2 |
| Disclosure verification of debt | 1 |
| Billing disputes | 1 |
| Charged fees or interest you didn't expect | 1 |
| Credit monitoring or identity theft protection services | 1 |
| Written notification about debt | 1 |
| Took or threatened to take negative or legal action | 1 |
| Problem when making payments | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 1 | 100% |
| 2017 | 10 | 100% |
| 2018 | 13 | 100% |
| 2019 | 11 | 100% |
| 2020 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Acceptance Rentals, Inc.'s narrative-rich complaint ledger
Acceptance Rentals, Inc.'s 36 logged complaints stay concentrated: only 7 states show a filing. 66.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2020-02-18.
Acceptance Rentals, Inc. answers 100% of complaints inside the CFPB's tracked window and closes 83.3% with a written explanation. 16.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Acceptance Rentals, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Acceptance Rentals, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 36.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Acceptance Rentals, Inc. (100% timely; 16.7% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record