CFPB · Single-product concentration
Abbott Osborn Jacobs PLC
77 CFPB complaints · 92.2% in "Debt collection" · top issue Took or threatened to take negative or legal action.
Abbott Osborn Jacobs PLC: 92.2% of 77 CFPB complaints sit in "Debt collection". Timely 87% · relief 2.6%. Allegations, not findings.
- Single-product concentration
- +400% filings 2013 to 2026
CFPB relief outcome brief
CCDB company abbott-osborn-jacobs-plc
2.6% relief · 87% timely · 77 filings · Debt collection
Same-product relief peers
Nearest relief peer: CURO Intermediate Holdings (2.6% relief)
Abbott Osborn Jacobs PLC closes 2.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Abbott Osborn Jacobs PLC's 77 filings include narrative text
40.3% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Abbott Osborn Jacobs PLC complaint mix by product
- Debt collection 71 92.2% – 3% relief
- Credit reporting 2 2.6% – 0% relief
- Vehicle loan 1 1.3% – 0% relief
- Consumer Loan 1 1.3% – 0% relief
- Student loan 1 1.3% – 0% relief
- Money transfer, 1 1.3% – 0% relief
How Abbott Osborn Jacobs PLC's 77 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 71 |
| Credit reporting or other personal consumer reports | 2 |
| Vehicle loan or lease | 1 |
| Consumer Loan | 1 |
| Student loan | 1 |
| Money transfer, virtual currency, or money service | 1 |
Concentrated filing states for Abbott Osborn Jacobs PLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- IA
- 45.5% of this company's filings
Abbott Osborn Jacobs PLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 5
- +400% vs 2013
Top States
| State | Complaints |
|---|---|
| IA | 35 |
| MO | 22 |
| TX | 8 |
| CA | 2 |
| NE | 2 |
| IN | 1 |
| ID | 1 |
| WI | 1 |
| FL | 1 |
| PA | 1 |
| SD | 1 |
| NV | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Took or threatened to take negative or legal action | 18 |
| Attempts to collect debt not owed | 16 |
| Written notification about debt | 14 |
| False statements or representation | 11 |
| Cont'd attempts collect debt not owed | 3 |
| Disclosure verification of debt | 3 |
| Threatened to contact someone or share information improperly | 2 |
| Incorrect information on your report | 2 |
| Taking/threatening an illegal action | 2 |
| Repossession | 1 |
| Communication tactics | 1 |
| Improper contact or sharing of info | 1 |
| Problems when you are unable to pay | 1 |
| Can't repay my loan | 1 |
| Confusing or missing disclosures | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 100% |
| 2014 | 4 | 50% |
| 2015 | 4 | 50% |
| 2016 | 3 | 66.7% |
| 2017 | 2 | 100% |
| 2018 | 3 | 100% |
| 2019 | 7 | 100% |
| 2020 | 5 | 80% |
| 2021 | 8 | 100% |
| 2022 | 1 | 100% |
| 2023 | 7 | 71.4% |
| 2024 | 9 | 88.9% |
| 2025 | 18 | 94.4% |
| 2026 | 5 | 100% |
Source: CFPB Consumer Complaint Database
Abbott Osborn Jacobs PLC filings cluster in one product
Abbott Osborn Jacobs PLC's 77 logged complaints stay concentrated: only 12 states show a filing. 40.3% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-06-01.
Abbott Osborn Jacobs PLC answers 87% of complaints inside the CFPB's tracked window and closes 97.4% with a written explanation. 2.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Took or threatened to take negative or legal action."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Abbott Osborn Jacobs PLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Abbott Osborn Jacobs PLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 77.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 87%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Abbott Osborn Jacobs PLC (87% timely; 2.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration