2026 data Public-data reference. official source

Abbott Osborn Jacobs PLC

61 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

61 consumer complaints filed with the CFPB

This profile shows Abbott Osborn Jacobs PLC's complaint history from CFPB public records. 61 consumers have filed complaints since 2013. The company has a 85.2% timely response rate and has provided relief in 3.3% of cases.

61
Total Complaints
85.2%
Timely Response
3.3%
Disputed
3.3%
Relief Provided
9
States Active
2013
Since

Total complaints

61

Filed since 2013

Timely response

85.2%

CFPB-tracked response window

Relief rate

3.3%

Closed with monetary or non-monetary relief

Timely response rate 85.2%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 3.3%
Industry median

Share closed with monetary or non-monetary relief.

Abbott Osborn Jacobs PLC complaint mix by product

Total complaints: 61

Abbott Osborn Jacobs PLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 61 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 56 complaints (91.8%), resolution 3.6% Debt collection 91.8% Credit reporting: 2 complaints (3.3%), resolution 0.0% Money transfer,: 1 complaints (1.6%), resolution 0.0% Consumer Loan: 1 complaints (1.6%), resolution 0.0% Student loan: 1 complaints (1.6%), resolution 0.0%
  • Debt collection 56 91.8% 4% relief
  • Credit reporting 2 3.3% 0% relief
  • Money transfer, 1 1.6% 0% relief
  • Consumer Loan 1 1.6% 0% relief
  • Student loan 1 1.6% 0% relief

How Abbott Osborn Jacobs PLC's 61 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 56
Credit reporting or other personal consumer reports 2
Money transfer, virtual currency, or money service 1
Consumer Loan 1
Student loan 1

Top States

State Complaints
IA 28
MO 18
TX 7
NE 2
SD 1
NV 1
PA 1
ID 1
IN 1

Top Issues

Issue Complaints
Took or threatened to take negative or legal action 15
Attempts to collect debt not owed 13
Written notification about debt 10
False statements or representation 7
Disclosure verification of debt 3
Cont'd attempts collect debt not owed 3
Taking/threatening an illegal action 2
Threatened to contact someone or share information improperly 2
Incorrect information on your report 2
Confusing or missing disclosures 1
Improper contact or sharing of info 1
Problems when you are unable to pay 1
Can't repay my loan 1

Yearly Trend

Year Complaints Timely
2013 1 100%
2014 4 50%
2015 4 50%
2016 3 66.7%
2017 2 100%
2018 1 100%
2019 6 100%
2020 3 100%
2021 6 100%
2022 1 100%
2023 5 60%
2024 9 88.9%
2025 13 92.3%
2026 3 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Abbott Osborn Jacobs PLC

Abbott Osborn Jacobs PLC has accumulated 61 consumer complaints in the CFPB public database, with filings active across 9 U.S. states. Of those submissions, 16 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-15, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Abbott Osborn Jacobs PLC reports a 85.2% timely-response rate and has closed 96.7% of cases with a written explanation to the consumer. 3.3% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 3.3% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Took or threatened to take negative or legal action".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Abbott Osborn Jacobs PLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Abbott Osborn Jacobs PLC have?

Abbott Osborn Jacobs PLC has received 61 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Abbott Osborn Jacobs PLC respond to complaints on time?

Abbott Osborn Jacobs PLC has a 85.2% timely response rate to CFPB complaints.

What is the most common complaint about Abbott Osborn Jacobs PLC?

The most common issue reported against Abbott Osborn Jacobs PLC is "Took or threatened to take negative or legal action" in the "Debt collection" product category.

Related