CFPB · Single-product concentration

Carter-Young, Inc.

956 CFPB complaints · 79.4% in "Debt collection" · top issue Attempts to collect debt not owed.

956 CFPB complaints

Carter-Young, Inc.: 79.4% of 956 CFPB complaints sit in "Debt collection". Timely 87.1% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • +5400% filings 2013 to 2026

CFPB relief outcome brief

CCDB company carter-young-inc

0% relief · 87.1% timely · 956 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

Carter-Young, Inc. (this)0%Weltman, Weinberg & Reis Co.…0%First National Bank of Penns…29.9%Kovo0.3%National Enterprise Systems,…9.6%
Closed-with-relief % among Carter-Young, Inc. and nearest filing-volume peers

Carter-Young, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Carter-Young, Inc.'s 956 filings include narrative text

40.4% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 87.1%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Carter-Young, Inc. complaint mix by product

Total complaints: 956

Carter-Young, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 956 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 759 complaints (79.4%), resolution 0.0% Debt collection 79.4% Credit reporting: 95 complaints (9.9%), resolution 0.0% Credit reporting 9.9% Credit reporting,: 94 complaints (9.8%), resolution 0.0% Credit reporting, 9.8% Credit reporting: 5 complaints (0.5%), resolution 0.0% Money transfer,: 1 complaints (0.1%), resolution 0.0% Debt or: 1 complaints (0.1%), resolution 0.0% Credit card: 1 complaints (0.1%), resolution 0.0%
  • Debt collection 759 79.4% 0% relief
  • Credit reporting 95 9.9% 0% relief
  • Credit reporting, 94 9.8% 0% relief
  • Credit reporting 5 0.5% 0% relief
  • Money transfer, 1 0.1% 0% relief
  • Debt or 1 0.1% 0% relief
  • Credit card 1 0.1% 0% relief

How Carter-Young, Inc.'s 956 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 759
Credit reporting or other personal consumer reports 95
Credit reporting, credit repair services, or other personal consumer reports 94
Credit reporting 5
Money transfer, virtual currency, or money service 1
Debt or credit management 1
Credit card or prepaid card 1

Concentrated filing states for Carter-Young, Inc.

Top states by attributed CFPB complaint volume for this company

Nationwide footprint
Leading state
GA
40.8% of this company's filings
GA390SC111TX68NC58FL47TN35CA28AL26

Carter-Young, Inc. rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
110
+5400% vs 2013
050100150200 20132015201720192021202320252026 110

Top States

State Complaints
GA 390
SC 111
TX 68
NC 58
FL 47
TN 35
CA 28
AL 26
LA 17
NY 16
MI 15
IL 14
PA 14
MS 12
OH 11
VA 9
MO 8
AR 8
CO 7
KY 6

Top Issues

Issue Complaints
Attempts to collect debt not owed 368
Written notification about debt 155
Incorrect information on your report 109
False statements or representation 91
Took or threatened to take negative or legal action 57
Cont'd attempts collect debt not owed 39
Improper use of your report 32
Problem with a credit reporting company's investigation into an existing problem 30
Disclosure verification of debt 25
Communication tactics 19
Problem with a company's investigation into an existing problem 13
Incorrect information on credit report 4
Improper contact or sharing of info 3
Problem with a company's investigation into an existing issue 2
Credit monitoring or identity theft protection services 2
Money was not available when promised 1
Unauthorized withdrawals or charges 1
Taking/threatening an illegal action 1
Improper use of my credit report 1
Threatened to contact someone or share information improperly 1

Yearly Trend

Year Complaints Timely
2013 2 50%
2014 14 100%
2015 9 100%
2016 38 100%
2017 54 90.7%
2018 56 85.7%
2019 48 52.1%
2020 77 14.3%
2021 93 82.8%
2022 77 98.7%
2023 80 98.8%
2024 111 100%
2025 187 98.9%
2026 110 100%

Source: CFPB Consumer Complaint Database

Carter-Young, Inc. filings cluster in one product

Carter-Young, Inc.'s 956 logged complaints reach a nationwide footprint - 41 states have at least one filing. 40.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-06-25.

Carter-Young, Inc. answers 87.1% of complaints inside the CFPB's tracked window and closes 99.6% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Carter-Young, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Carter-Young, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Carter-Young, Inc. (87.1% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration