2026 data Public-data reference. official source

Carter-Young, Inc.

771 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

771 consumer complaints filed with the CFPB

This profile shows Carter-Young, Inc.'s complaint history from CFPB public records. 771 consumers have filed complaints since 2013. The company has a 87.2% timely response rate and has provided relief in 0% of cases.

771
Total Complaints
87.2%
Timely Response
1.9%
Disputed
0%
Relief Provided
40
States Active
2013
Since

Total complaints

771

Filed since 2013

Timely response

87.2%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 87.2%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

Carter-Young, Inc. complaint mix by product

Total complaints: 771

Carter-Young, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 771 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 613 complaints (79.5%), resolution 0.0% Debt collection 79.5% Credit reporting,: 82 complaints (10.6%), resolution 0.0% Credit reporting, 10.6% Credit reporting: 70 complaints (9.1%), resolution 0.0% Credit reporting 9.1% Credit reporting: 3 complaints (0.4%), resolution 0.0% Debt or: 1 complaints (0.1%), resolution 0.0% Money transfer,: 1 complaints (0.1%), resolution 0.0% Credit card: 1 complaints (0.1%), resolution 0.0%
  • Debt collection 613 79.5% 0% relief
  • Credit reporting, 82 10.6% 0% relief
  • Credit reporting 70 9.1% 0% relief
  • Credit reporting 3 0.4% 0% relief
  • Debt or 1 0.1% 0% relief
  • Money transfer, 1 0.1% 0% relief
  • Credit card 1 0.1% 0% relief

How Carter-Young, Inc.'s 771 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 613
Credit reporting, credit repair services, or other personal consumer reports 82
Credit reporting or other personal consumer reports 70
Credit reporting 3
Debt or credit management 1
Money transfer, virtual currency, or money service 1
Credit card or prepaid card 1

Top States

State Complaints
GA 316
SC 92
TX 47
NC 42
FL 38
TN 28
AL 24
CA 23
LA 16
MI 14
NY 12
IL 11
MS 10
OH 10
PA 9
MO 8
VA 8
AR 8
MD 5
KY 5

Top Issues

Issue Complaints
Attempts to collect debt not owed 292
Written notification about debt 125
Incorrect information on your report 89
False statements or representation 71
Took or threatened to take negative or legal action 45
Cont'd attempts collect debt not owed 38
Improper use of your report 27
Problem with a credit reporting company's investigation into an existing problem 26
Disclosure verification of debt 24
Communication tactics 14
Problem with a company's investigation into an existing problem 5
Incorrect information on credit report 3
Improper contact or sharing of info 2
Credit monitoring or identity theft protection services 2
Problem with a company's investigation into an existing issue 2
Unauthorized withdrawals or charges 1
Threatened to contact someone or share information improperly 1
Money was not available when promised 1
Fraud or scam 1
Problem with a purchase shown on your statement 1

Yearly Trend

Year Complaints Timely
2013 2 50%
2014 14 100%
2015 9 100%
2016 33 100%
2017 53 90.6%
2018 43 88.4%
2019 36 55.6%
2020 64 17.2%
2021 83 81.9%
2022 68 98.5%
2023 66 98.5%
2024 94 100%
2025 140 98.6%
2026 66 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Carter-Young, Inc.

Carter-Young, Inc. has accumulated 771 consumer complaints in the CFPB public database, with filings active across 40 U.S. states. Of those submissions, 229 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-04-07, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Carter-Young, Inc. reports a 87.2% timely-response rate and has closed 99.6% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 1.9% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Carter-Young, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Carter-Young, Inc. have?

Carter-Young, Inc. has received 771 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Carter-Young, Inc. respond to complaints on time?

Carter-Young, Inc. has a 87.2% timely response rate to CFPB complaints.

What is the most common complaint about Carter-Young, Inc.?

The most common issue reported against Carter-Young, Inc. is "Attempts to collect debt not owed" in the "Debt collection" product category.

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