CFPB · Single-product concentration
Persolve, LLC - Legal - Series 2
376 CFPB complaints · 74.5% in "Debt collection" · top issue Attempts to collect debt not owed.
Persolve, LLC - Legal - Series 2: 74.5% of 376 CFPB complaints sit in "Debt collection". Timely 87% · relief 1.3%. Allegations, not findings.
- Single-product concentration
- -33.3% filings 2013 to 2026
CFPB relief outcome brief
CCDB company persolve-llc-legal-series-2
1.3% relief · 87% timely · 376 filings · Debt collection
Same-product relief peers
Nearest relief peer: Amsher Collection Services, Inc. (1.3% relief)
Persolve, LLC - Legal - Series 2 closes 1.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Persolve, LLC - Legal - Series 2 scores strongest on closed with explanation (98/100 percentile-benchmarked) and weakest on relief provided (6/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
6 / 100 percentile-benchmarked
1.3% of complaints closed with relief to the consumer
Timely response
77 / 100 percentile-benchmarked
87% of complaints answered inside the CFPB 15-day window
Closed with explanation
98 / 100 percentile-benchmarked
98.7% of complaints closed with an explanation to the consumer
Most of Persolve, LLC - Legal - Series 2's 376 filings include narrative text
49.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Persolve, LLC - Legal - Series 2 complaint mix by product
- Debt collection 280 74.9% – 2% relief
- Credit reporting, 71 19.0% – 0% relief
- Credit reporting 15 4.0% – 0% relief
- Vehicle loan 4 1.1% – 0% relief
- Credit card 2 0.5% – 0% relief
- Payday loan, 1 0.3% – 0% relief
- Debt or 1 0.3% – 0% relief
How Persolve, LLC - Legal - Series 2's 376 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 280 |
| Credit reporting, credit repair services, or other personal consumer reports | 71 |
| Credit reporting or other personal consumer reports | 15 |
| Vehicle loan or lease | 4 |
| Credit card or prepaid card | 2 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| Debt or credit management | 1 |
| Credit card | 1 |
| Checking or savings account | 1 |
Where Persolve, LLC - Legal - Series 2 complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 23.9% of this company's filings
Persolve, LLC - Legal - Series 2 falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 2
- -33.3% vs 2013
Top States
| State | Complaints |
|---|---|
| CA | 90 |
| TX | 70 |
| FL | 54 |
| GA | 38 |
| MD | 20 |
| IL | 17 |
| AZ | 14 |
| AL | 12 |
| MO | 9 |
| OH | 7 |
| KS | 4 |
| PA | 4 |
| IN | 4 |
| LA | 3 |
| VA | 3 |
| NJ | 3 |
| MS | 3 |
| OR | 2 |
| NC | 2 |
| NV | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 104 |
| Written notification about debt | 61 |
| Incorrect information on your report | 48 |
| False statements or representation | 45 |
| Took or threatened to take negative or legal action | 34 |
| Problem with a credit reporting company's investigation into an existing problem | 27 |
| Improper use of your report | 12 |
| Communication tactics | 11 |
| Cont'd attempts collect debt not owed | 10 |
| Taking/threatening an illegal action | 9 |
| Struggling to pay your loan | 3 |
| Disclosure verification of debt | 3 |
| Problem with a company's investigation into an existing problem | 2 |
| Threatened to contact someone or share information improperly | 2 |
| Didn't provide services promised | 1 |
| Improper contact or sharing of info | 1 |
| Delinquent account | 1 |
| Problem with a lender or other company charging your account | 1 |
| Problems at the end of the loan or lease | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 3 | 100% |
| 2014 | 8 | 100% |
| 2015 | 5 | 80% |
| 2016 | 8 | 100% |
| 2017 | 20 | 100% |
| 2018 | 11 | 100% |
| 2019 | 12 | 100% |
| 2020 | 35 | 65.7% |
| 2021 | 103 | 91.3% |
| 2022 | 68 | 98.5% |
| 2023 | 61 | 93.4% |
| 2024 | 28 | 32.1% |
| 2025 | 12 | 83.3% |
| 2026 | 2 | 50% |
Source: CFPB Consumer Complaint Database
Persolve, LLC - Legal - Series 2 filings cluster in one product
Persolve, LLC - Legal - Series 2's 376 logged complaints stay concentrated: only 32 states show a filing. 49.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-03-17.
Persolve, LLC - Legal - Series 2 answers 87% of complaints inside the CFPB's tracked window and closes 98.7% with a written explanation. 1.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Persolve, LLC - Legal - Series 2.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Persolve, LLC - Legal - Series 2: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 376.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 87%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Persolve, LLC - Legal - Series 2 (87% timely; 1.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration