CFPB · Single-product concentration
1st Step Financial INC.
1 CFPB complaints · 100% in "Payday loan, title loan, personal loan, or advance loan" · top issue Was approved for a loan, but didn't receive the money.
1st Step Financial INC.: 100% of 1 CFPB complaints sit in "Payday loan, title loan, personal loan, or advance loan". Timely 0% · relief 0%. Allegations, not findings.
- Single-product concentration
- 0% filings 2026 to 2026
CFPB relief outcome brief
CCDB company 1st-step-financial-inc
0% relief · 0% timely · 1 filings · Payday loan, title loan, personal loan, or advance loan
Same-product relief peers
Nearest relief peer: CCF Intermediate Holdings LLC (0% relief)
1st Step Financial INC. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
1st Step Financial INC. complaint mix by product
- Payday loan, 1 100.0% – 0% relief
How 1st Step Financial INC.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, personal loan, or advance loan | 1 |
Top States
| State | Complaints |
|---|---|
| DE | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Was approved for a loan, but didn't receive the money | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2026 | 1 | 0% |
Source: CFPB Consumer Complaint Database
1st Step Financial INC. filings cluster in one product
1st Step Financial INC.'s 1 logged complaints stay concentrated: only 1 state shows a filing. Only 0% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2026 through 2026-02-03.
1st Step Financial INC. answers 0% of complaints inside the CFPB's tracked window and closes 0% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, personal loan, or advance loan" draws the most filings, most often for "Was approved for a loan, but didn't receive the money."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about 1st Step Financial INC..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for 1st Step Financial INC.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 1.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 0%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for 1st Step Financial INC. (0% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration