CFPB · Narrative-heavy record
16 Hands LLC. dba Fiducius
2 CFPB complaints · 50% with narratives · top issue Dealing with your lender or servicer.
16 Hands LLC. dba Fiducius: 50% of 2 filings include consumer narratives. Timely 100% · relief 50% · top product Student loan. Allegations, not findings.
- Narrative-heavy record
- 0% filings 2020 to 2023
CFPB relief outcome brief
CCDB company 16-hands-llc-dba-fiducius
50% relief · 100% timely · 2 filings · Student loan
Same-product relief peers
Nearest relief peer: Brelvis Consulting, LLC (44.9% relief)
16 Hands LLC. dba Fiducius closes 50% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
16 Hands LLC. dba Fiducius complaint mix by product
- Student loan 1 50.0% – 100% relief
- Credit reporting, 1 50.0% – 0% relief
How 16 Hands LLC. dba Fiducius's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Student loan | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Concentrated filing states for 16 Hands LLC. dba Fiducius
Top states by attributed CFPB complaint volume for this company
- Leading state
- LA
- 50% of this company's filings
16 Hands LLC. dba Fiducius complaints by year
Annual filing volume from the CFPB public database
- 2023
- 1
- 0% vs 2020
Top States
| State | Complaints |
|---|---|
| LA | 1 |
| OH | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Dealing with your lender or servicer | 1 |
| Confusing or misleading advertising or marketing | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2020 | 1 | 100% |
| 2023 | 1 | 100% |
Source: CFPB Consumer Complaint Database
16 Hands LLC. dba Fiducius's narrative-rich complaint ledger
16 Hands LLC. dba Fiducius's 2 logged complaints stay concentrated: only 2 states show a filing. 50% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2020 through 2023-09-18.
16 Hands LLC. dba Fiducius answers 100% of complaints inside the CFPB's tracked window and closes 50% with a written explanation. 50% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Student loan" draws the most filings, most often for "Dealing with your lender or servicer."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about 16 Hands LLC. dba Fiducius.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for 16 Hands LLC. dba Fiducius: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 2.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for 16 Hands LLC. dba Fiducius (100% timely; 50% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record