Browse Companies

Explore all 145.5K companies with CFPB consumer complaints

Company Complaints
all of my credit card accounts report exceptional history '' with me 1
all of my funds should be removed from the account ; but 1
all of my information was submitted to assist in the application of funds 1
all of my loan payment history should be counted toward my repayment history of my student loans since XX/XX/XXXX. As thing now stand 1
all of my loan repayment plans had been switched to a regular/standard repayment plan without my knowledge. Normally changing the terms and type of repayment schedule requires a good deal of forms and agreeing to the new terms of the loan ; this was never done by me 1
all of my requests to wire or ACH its funds to another institution or account were repeatedly refused. 1
all of my uncovered medical bills are from an emergency room ( I believe all are for XXXX services ( rendered in an emergency setting and situation ). That is also covered under the act. 3
all of our calls 1
all of sudden 1
all of that while under the SAVE plan.,,MOHELA,CA,90035,,Consent provided,Web,2025-07-07,Untimely response,No,N/A,14507593 1
all of that would be cleared. 4
all of that would be suspended until the payment department had located the {$25.00} and decided how the remaining {$24.00} would be collected by Synchrony Bank. She said this should all be completed by the time my next credit card statement cut. My concern that the XX/XX/2021 payment due date would cause a problem was soon a reality. 1
all of the above has led to me writing my 4th email appeal to XXXX. 1
all of the unauthorized debit withdrawals occurred in XXXX 1
all of the XXXX XXXX payment went to principal 1
ALL of their employees will say 2-3 business days throughout the conversation regardless of what the situation. Documents being reviewed and will take XXXX business days. PennyMac 's ridiculous process for receiving insurance funds/draws to make repairs to our home is facing a robber and held up by the PennyMac. Their process for property lost claims over XXXX using a restricted escrow account causes extreme delays in the repairs process. These delays cause a tremendous amount of stress 1
all of them stating they can only do loan assumption for me with a new 40 year loan (?! ) Loan modification implies keeping the same loan balance 1
all of them were sent through my e-wallet with CashApp to the following address : XXXX XXXX Each transaction was immediately indicated on the my profile with the unlicensed broker flashwang.com 1
all of these accounts should immediately be removed. I genuinely feel like the police officers Ive spoke to are XXXX from the way these dismissed me. I cant afford lawyers and I would genuinely appreciate anyone help.,,JPMORGAN CHASE & CO.,NY,10451,,Consent provided,Web,2024-03-26,Closed with explanation,Yes,N/A,8617928 1
all of these destinations were canceled. The ship was rerouted to southern XXXX 1
all of this has negatively affected my home purchase 1
all of this in less than eight (8) days 1
all of this information was already provided on the form/over the phone with the exception of the XXXX forms of ID which would have been near impossible for me since I live with family ( no utility bills in my name ) and am self-employed ( no paystubs ). Thirdly 1
all of this was part of the recorded call while I was on the phone with Wells Fargo. 1
all of which are attached herewith alongside this formal complaint. 1
all of which are attached to this formal complaint. 1
all of which are currently appearing on my consumer FICO credit report and causing ongoing financial harm. Every one of these accounts 2
all of which are direct violations of the FDCPA and Oregon law.,Company believes it acted appropriately as authorized by contract or law,Asset Collections Inc,OR,970XX,,Consent provided,Web,2025-10-27,Closed with explanation,Yes,N/A,16842369 1
all of which are expressly reserved. 1
all of which are factually incorrect and harmful to my credit profile. Under the Fair Credit Reporting Act ( FCRA ) 1
all of which are harmful and misleading. Please correct or remove this data to comply with federal reporting requirements. 1
all of which are prohibited under the FCRA. 1
all of which are unacceptable and unlawful. 1
all of which are unanswered and unresolved. In addition 1
all of which can lead to credit denials 3
all of which constitutes continued violations of the prohibitions under 1. the XX/XX/XXXX consent judgment In the Matter of : XXXX XXXX XXXX XXXX XXXX. ( XXXX ) ( See Exhibit 11 ). ; AND 2. the XX/XX/XXXX XXXX XXXX XXXX ( XXXX ) ( See Exhibit 12 ) wherein XXXX and its affiliates were prohibited from further engagement in the unfair 1
all of which constitutes continued violations of the prohibitions under 1. the XX/XX/XXXX consent judgment In the Matter of : XXXX XXXX XXXX XXXX XXXX. ( XXXX ) ( See Exhibit 5 ). ; AND 2. theXX/XX/XXXX National Mortgage Settlement ( NMS ) ( See Exhibit 6 ) wherein XXXX and its affiliates were prohibited from further engagement in the unfair 1
all of which continue to cast a false shadow on my credit score. 3
all of which could have been done and provided weeks before coming up to the closing date. Not once throughout this process did he tell me the truth that the closing date was going to be delayed. So I scheduled movers 1
all of which exhausted S.C. Ann. Code 15-3-530. 1
all of which had been communicated to PHL 1
all of which has been submitted to Wells Fargo ( several times ). 1
all of which have been ignored and have gone unanswered.,,DISCOVER BANK,MN,553XX,,Consent provided,Web,2022-11-05,Closed with explanation,Yes,N/A,6170381 1
all of which have caused quantifiable financial losses and emotional distress. 1
all of which have gone unanswered. NFCUs refusal to respond in substance establishes a presumption of dishonor 1
all of which I can provide you with. 1
all of which I no longer am able to use but all of which I am unable to delete because Cash App does not comply with XXXX data deletion requests : - XXXX for personal use - XXXX formerly for business by a sole proprietorship which no longer exists - XXXX for business by an LLC,,Block 1
all of which impose strict obligations regarding the proper handling 3
all of which is attached to this complaint. I intend to file suit in federal court if the items in this complaint are not immediately deleted for failure to verify under the Fair Credit Reporting Act upon receipt of this complaint 1
all of which is of record in XXXX XXXX 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.