Browse Companies

Explore all 145.5K companies with CFPB consumer complaints

Company Complaints
all in the shadow of the CFPBs 2025 order and mandated remediation. 1
all in violation of mandatory statutory requirements. 1
all in violation of my rights under federal law. 3
all information furnished to credit bureaus must be accurate 1
all information in a credit file must be fair and accurate 2
all information must match and in this case the information did not match. 1
all information reported to credit bureaus must be accurate and timely 3
all information that is incorrect has to be removed from my account.,,EQUIFAX 1
all information that is incorrect has to be removed from my account.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,77494,,Consent provided,Web,2024-10-17,Closed with explanation,Yes,N/A,10488760 1
all information that is incorrect has to be removed from my account.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
all inquiries both hard and soft and any information that could affect the credit worthiness in any way be brought current. I am also demanding that all communication cease and desist unless contact is made via USPS certified mail. 1
all instances related to this account must be immediately deleted and completely removed from my credit file. Moreover 7
all issues were resolved 3
all its right 1
all keep in their records my correct names since years. Only Experian is maintaining erroneous patronyms. My side as a preliminary step before reclaiming 1
All Kind Check Cashing, Inc. 2
All legal costs 1
All legal documentation needed. 3
all legally completed and done in accordance with company standards 1
all letters were dated XX/XX/XXXX! Each letter said my payment was overdue ; why weren't these letters sent a month age like they were dated. I manually paid the Watermark a second time for the months they claim I was late on XX/XX/XXXX yet the still sent me the 4 letters on XX/XX/XXXX. These examples reinforces my contention that Watermark is totally incompetent. 1
all listed in my attached credit report. These appear in the report you can review. 1
all made the same way 1
all manner of folk have been coming to my home loitering 1
all marked as potentially negative without proper verification. 3
all money and property given as earnest money ( 12 CFR 1026.23 ). Also 1
all monthly payments should be sent to Fay Servicing. A very STUPID move I would point out 1
all mortgage documents that are being recorded must be recorded with the original document! It appears that XXXX XXXX XXXX XXXX have violated state law ( XXXX ) NRS XXXX requirements for recording certain documents relating to real property. 1
All most everyone working at trans union are bad at their jobs 1
all my accounts with Citibank were closed as of 1
all my calls went to incompetent XXXX. When I would ask how to reach or be transferred to corporate Paypal in the USA or for them to email corporate to call me I was told that was not possible. They would tell me they had no USA phone numbers or emails and the XXXX call center was the final authority. Finally one supervisor ( I think her name was XXXX ) glibly told me I could simply have XXXX XXXX send the money back to me and for me to then send it back to XXXX as Friends and Family ''. After I explained the money was already spent 1
all my cards are always paid on time 1
all my credit cards 1
all my household and phone bills and I almost never missed payments. My loans were often very high and I managed to stay in the excellent credit range. 1
all my messages that had been on my portal were deleted and my account history and record of issue was gone. 1
all my payments are due and owing on XX/XX/XXXX 1
all my payments were interest only! As of XX/XX/XXXX 1
all my personal savings accounts were frozen 1
all my property tax and insurance payments were up to date. 1
all my windows were closed. To support my argument 1
all my XXXX cards are closed. All I'm asking is that 1
All Natural Inalienable Rights Reserved,,CAPITAL ONE FINANCIAL CORPORATION,GA,30228,Servicemember,Consent provided,Web,2022-11-27,Closed with explanation,Yes,N/A,6242433 1
All Natural Inalienable Rights Reserved.,,JPMORGAN CHASE & CO.,LA,71202,,Consent provided,Web,2023-11-22,Closed with explanation,Yes,N/A,7892792 1
All Natural Rights Reserved ; Grantor Beneficiary,,Navient Solutions 1
All Natural Rights Reserved ; Grantor Beneficiary,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,30291,Servicemember,Consent provided,Web,2024-04-04,Closed with non-monetary relief,Yes,N/A,8694617 1
all non junk mail is taken out of the pile. 1
all of a sudden 2
All of a sudden the lender has abandoned me with no proper responses to my questions since last one month. Have attached all the related emails on the same. 1
all of a sudden they were telling us no no no 1
all of it. 2
all of my ( at least ) XXXX student loan payments were tracked on my credit report. My emails to XXXX XXXX came back saying someone would be in contact with me soon. That never happened. Then XXXX came on board - I wrote them the same emails 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.