CFPB · Single-product concentration
Rhode Island Student Loan Authority
45 CFPB complaints · 86.7% in "Student loan" · top issue Dealing with my lender or servicer.
Rhode Island Student Loan Authority: 86.7% of 45 CFPB complaints sit in "Student loan". Timely 93.3% · relief 8.9%. Allegations, not findings.
- Single-product concentration
- -66.7% filings 2012 to 2026
CFPB relief outcome brief
CCDB company rhode-island-student-loan-authority
8.9% relief · 93.3% timely · 45 filings · Student loan
Same-product relief peers
Nearest relief peer: Vermont Student Assistance Corporation (9.6% relief)
Rhode Island Student Loan Authority closes 8.9% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Rhode Island Student Loan Authority's 45 filings include narrative text
40% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Rhode Island Student Loan Authority complaint mix by product
- Student loan 39 86.7% – 8% relief
- Debt collection 3 6.7% – 0% relief
- Credit reporting, 2 4.4% – 50% relief
- Credit reporting 1 2.2% – 0% relief
How Rhode Island Student Loan Authority's 45 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Student loan | 39 |
| Debt collection | 3 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Credit reporting or other personal consumer reports | 1 |
Where Rhode Island Student Loan Authority complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- RI
- 20% of this company's filings
Rhode Island Student Loan Authority falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 1
- -66.7% vs 2012
Top States
| State | Complaints |
|---|---|
| RI | 9 |
| NY | 7 |
| PA | 4 |
| MA | 4 |
| FL | 2 |
| CT | 2 |
| OH | 2 |
| GA | 2 |
| NJ | 2 |
| NC | 2 |
| MO | 1 |
| IL | 1 |
| VT | 1 |
| CO | 1 |
| VA | 1 |
| MD | 1 |
| DC | 1 |
| ME | 1 |
| IA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Dealing with my lender or servicer | 12 |
| Dealing with your lender or servicer | 8 |
| Repaying your loan | 7 |
| Can't repay my loan | 6 |
| Problems when you are unable to pay | 2 |
| Getting a loan | 2 |
| Incorrect information on your report | 2 |
| Improper use of your report | 1 |
| Problem with a company's investigation into an existing problem | 1 |
| Disclosure verification of debt | 1 |
| Struggling to repay your loan | 1 |
| Written notification about debt | 1 |
| Communication tactics | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 3 | 100% |
| 2013 | 7 | 100% |
| 2014 | 7 | 100% |
| 2015 | 5 | 60% |
| 2016 | 5 | 100% |
| 2017 | 2 | 100% |
| 2018 | 2 | 100% |
| 2019 | 5 | 80% |
| 2020 | 2 | 100% |
| 2021 | 1 | 100% |
| 2022 | 2 | 100% |
| 2024 | 1 | 100% |
| 2025 | 2 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Rhode Island Student Loan Authority filings cluster in one product
Rhode Island Student Loan Authority's 45 logged complaints stay concentrated: only 19 states show a filing. 40% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2012 through 2026-02-08.
Rhode Island Student Loan Authority answers 93.3% of complaints inside the CFPB's tracked window and closes 88.9% with a written explanation. 8.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Student loan" draws the most filings, most often for "Dealing with my lender or servicer."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Rhode Island Student Loan Authority.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Rhode Island Student Loan Authority: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 45.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 93.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Rhode Island Student Loan Authority (93.3% timely; 8.9% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration