Retention Consulting Services Inc.
18 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Retention Consulting Services Inc. complaint mix by product
- Debt collection 14 77.8% – 0% relief
- Vehicle loan 1 5.6% – 0% relief
- Consumer Loan 1 5.6% – 0% relief
- Money transfer, 1 5.6% – 0% relief
- Checking or 1 5.6% – 0% relief
How Retention Consulting Services Inc.'s 18 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 14 |
| Vehicle loan or lease | 1 |
| Consumer Loan | 1 |
| Money transfer, virtual currency, or money service | 1 |
| Checking or savings account | 1 |
Top States
| State | Complaints |
|---|---|
| PA | 2 |
| NY | 2 |
| VA | 1 |
| NJ | 1 |
| NV | 1 |
| TX | 1 |
| MD | 1 |
| MA | 1 |
| OR | 1 |
| CA | 1 |
| CT | 1 |
| IL | 1 |
| IA | 1 |
| MI | 1 |
| AL | 1 |
| OH | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| False statements or representation | 5 |
| Communication tactics | 3 |
| Took or threatened to take negative or legal action | 3 |
| Written notification about debt | 1 |
| Getting a loan or lease | 1 |
| Problems when you are unable to pay | 1 |
| Disclosure verification of debt | 1 |
| Threatened to contact someone or share information improperly | 1 |
| Fraud or scam | 1 |
| Problem caused by your funds being low | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 8 | 100% |
| 2017 | 2 | 0% |
| 2018 | 1 | 0% |
| 2019 | 1 | 0% |
| 2020 | 1 | 0% |
| 2021 | 1 | 0% |
| 2022 | 2 | 0% |
| 2025 | 2 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Retention Consulting Services Inc.
Retention Consulting Services Inc.'s 18 logged complaints stay concentrated: only 16 states show a filing on record. 44.4% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2015 through 2025-06-16.
Retention Consulting Services Inc. answers 44.4% of complaints inside the CFPB's tracked window and closes 44.4% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "False statements or representation."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Retention Consulting Services Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Retention Consulting Services Inc. have?
18, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Retention Consulting Services Inc. respond to complaints on time?
44.4% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Retention Consulting Services Inc.?
"False statements or representation", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.