CFPB · Single-product concentration
Retention Consulting Services Inc.
18 CFPB complaints · 77.8% in "Debt collection" · top issue False statements or representation.
Retention Consulting Services Inc.: 77.8% of 18 CFPB complaints sit in "Debt collection". Timely 44.4% · relief 0%. Allegations, not findings.
- Single-product concentration
- -75% filings 2015 to 2025
CFPB relief outcome brief
CCDB company retention-consulting-services-inc
0% relief · 44.4% timely · 18 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Retention Consulting Services Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Retention Consulting Services Inc.'s 18 filings include narrative text
44.4% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Retention Consulting Services Inc. complaint mix by product
- Debt collection 14 77.8% – 0% relief
- Vehicle loan 1 5.6% – 0% relief
- Consumer Loan 1 5.6% – 0% relief
- Money transfer, 1 5.6% – 0% relief
- Checking or 1 5.6% – 0% relief
How Retention Consulting Services Inc.'s 18 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 14 |
| Vehicle loan or lease | 1 |
| Consumer Loan | 1 |
| Money transfer, virtual currency, or money service | 1 |
| Checking or savings account | 1 |
Where Retention Consulting Services Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- PA
- 11.1% of this company's filings
Retention Consulting Services Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2025
- 2
- -75% vs 2015
Top States
| State | Complaints |
|---|---|
| PA | 2 |
| NY | 2 |
| VA | 1 |
| NJ | 1 |
| NV | 1 |
| TX | 1 |
| MD | 1 |
| MA | 1 |
| OR | 1 |
| CA | 1 |
| CT | 1 |
| IL | 1 |
| IA | 1 |
| MI | 1 |
| AL | 1 |
| OH | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| False statements or representation | 5 |
| Communication tactics | 3 |
| Took or threatened to take negative or legal action | 3 |
| Written notification about debt | 1 |
| Getting a loan or lease | 1 |
| Problems when you are unable to pay | 1 |
| Disclosure verification of debt | 1 |
| Threatened to contact someone or share information improperly | 1 |
| Fraud or scam | 1 |
| Problem caused by your funds being low | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 8 | 100% |
| 2017 | 2 | 0% |
| 2018 | 1 | 0% |
| 2019 | 1 | 0% |
| 2020 | 1 | 0% |
| 2021 | 1 | 0% |
| 2022 | 2 | 0% |
| 2025 | 2 | 0% |
Source: CFPB Consumer Complaint Database
Retention Consulting Services Inc. filings cluster in one product
Retention Consulting Services Inc.'s 18 logged complaints stay concentrated: only 16 states show a filing. 44.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2025-06-16.
Retention Consulting Services Inc. answers 44.4% of complaints inside the CFPB's tracked window and closes 44.4% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "False statements or representation."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Retention Consulting Services Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Retention Consulting Services Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 18.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 44.4%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Retention Consulting Services Inc. (44.4% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration