2026 data Public-data reference. official source

Johnson Mark LLC

248 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

248 consumer complaints filed with the CFPB

This profile shows Johnson Mark LLC's complaint history from CFPB public records. 248 consumers have filed complaints since 2013. The company has a 88.7% timely response rate and has provided relief in 1.6% of cases.

248
Total Complaints
88.7%
Timely Response
6.5%
Disputed
1.6%
Relief Provided
13
States Active
2013
Since

Total complaints

248

Filed since 2013

Timely response

88.7%

CFPB-tracked response window

Relief rate

1.6%

Closed with monetary or non-monetary relief

Timely response rate 88.7%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 1.6%
Industry median

Share closed with monetary or non-monetary relief.

Johnson Mark LLC complaint mix by product

Total complaints: 248

Johnson Mark LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 248 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 234 complaints (94.4%), resolution 1.7% Debt collection 94.4% Credit reporting: 6 complaints (2.4%), resolution 0.0% Credit reporting,: 3 complaints (1.2%), resolution 0.0% Student loan: 3 complaints (1.2%), resolution 0.0% Money transfer,: 1 complaints (0.4%), resolution 0.0% Credit card: 1 complaints (0.4%), resolution 0.0%
  • Debt collection 234 94.4% 2% relief
  • Credit reporting 6 2.4% 0% relief
  • Credit reporting, 3 1.2% 0% relief
  • Student loan 3 1.2% 0% relief
  • Money transfer, 1 0.4% 0% relief
  • Credit card 1 0.4% 0% relief

How Johnson Mark LLC's 248 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 234
Credit reporting or other personal consumer reports 6
Credit reporting, credit repair services, or other personal consumer reports 3
Student loan 3
Money transfer, virtual currency, or money service 1
Credit card or prepaid card 1

Top States

State Complaints
UT 64
AZ 50
OR 37
TX 27
ID 27
HI 17
CO 11
CA 6
NV 3
WA 2
NJ 1
AL 1
MA 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 54
Took or threatened to take negative or legal action 43
Written notification about debt 42
False statements or representation 32
Disclosure verification of debt 16
Communication tactics 13
Taking/threatening an illegal action 12
Cont'd attempts collect debt not owed 12
Threatened to contact someone or share information improperly 8
Incorrect information on your report 4
Improper use of your report 3
Can't repay my loan 2
Problem with a credit reporting company's investigation into an existing problem 1
Problem with a company's investigation into an existing problem 1
Other transaction problem 1
Dealing with my lender or servicer 1
Electronic communications 1
Improper contact or sharing of info 1
Problem with a purchase shown on your statement 1

Yearly Trend

Year Complaints Timely
2013 5 100%
2014 14 100%
2015 19 89.5%
2016 14 85.7%
2017 14 100%
2018 4 100%
2019 16 100%
2020 10 100%
2021 10 100%
2022 17 100%
2023 25 96%
2024 30 80%
2025 47 80.9%
2026 23 65.2%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Johnson Mark LLC

Johnson Mark LLC has accumulated 248 consumer complaints in the CFPB public database, with filings active across 13 U.S. states. Of those submissions, 80 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-26, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Johnson Mark LLC reports a 88.7% timely-response rate and has closed 95.6% of cases with a written explanation to the consumer. 1.6% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 6.5% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Johnson Mark LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Johnson Mark LLC have?

Johnson Mark LLC has received 248 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Johnson Mark LLC respond to complaints on time?

Johnson Mark LLC has a 88.7% timely response rate to CFPB complaints.

What is the most common complaint about Johnson Mark LLC?

The most common issue reported against Johnson Mark LLC is "Attempts to collect debt not owed" in the "Debt collection" product category.

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