CFPB · Single-product concentration

Johnson Mark LLC

352 CFPB complaints · 94.3% in "Debt collection" · top issue Attempts to collect debt not owed.

352 CFPB complaints

Johnson Mark LLC: 94.3% of 352 CFPB complaints sit in "Debt collection". Timely 89.8% · relief 2%. Allegations, not findings.

  • Single-product concentration
  • +740% filings 2013 to 2026

CFPB relief outcome brief

CCDB company johnson-mark-llc

2% relief · 89.8% timely · 352 filings · Debt collection

Nearest relief peer: Source Receivables Management LLC (2% relief)

Johnson Mark LLC (this)2%D&A Services, LLC0.3%CAC Financial Corp7.4%DigniFi3.7%Grant Mercantile Agency8.5%
Closed-with-relief % among Johnson Mark LLC and nearest filing-volume peers

Johnson Mark LLC closes 2% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Johnson Mark LLC's 352 filings include narrative text

50.9% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 89.8%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 2.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Johnson Mark LLC complaint mix by product

Total complaints: 352

Johnson Mark LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 352 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 332 complaints (94.6%), resolution 2.1% Debt collection 94.6% Credit reporting: 8 complaints (2.3%), resolution 0.0% Credit reporting,: 4 complaints (1.1%), resolution 0.0% Student loan: 3 complaints (0.9%), resolution 0.0% Debt or: 2 complaints (0.6%), resolution 0.0% Credit card: 1 complaints (0.3%), resolution 0.0% Credit card: 1 complaints (0.3%), resolution 0.0%
  • Debt collection 332 94.6% 2% relief
  • Credit reporting 8 2.3% 0% relief
  • Credit reporting, 4 1.1% 0% relief
  • Student loan 3 0.9% 0% relief
  • Debt or 2 0.6% 0% relief
  • Credit card 1 0.3% 0% relief
  • Credit card 1 0.3% 0% relief

How Johnson Mark LLC's 352 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 332
Credit reporting or other personal consumer reports 8
Credit reporting, credit repair services, or other personal consumer reports 4
Student loan 3
Debt or credit management 2
Credit card 1
Credit card or prepaid card 1
Money transfer, virtual currency, or money service 1

Where Johnson Mark LLC complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
UT
25.6% of this company's filings
UT90AZ73OR53ID38TX38HI27CO15CA6

Johnson Mark LLC rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
42
+740% vs 2013
020406080100 20132015201720192021202320252026 42

Top States

State Complaints
UT 90
AZ 73
OR 53
ID 38
TX 38
HI 27
CO 15
CA 6
NV 4
WA 2
MA 1
GA 1
NJ 1
NY 1
AL 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 78
Took or threatened to take negative or legal action 71
False statements or representation 55
Written notification about debt 53
Communication tactics 21
Disclosure verification of debt 17
Taking/threatening an illegal action 12
Cont'd attempts collect debt not owed 12
Threatened to contact someone or share information improperly 11
Incorrect information on your report 7
Improper use of your report 3
Can't repay my loan 2
Problem with a company's investigation into an existing problem 1
Confusing or missing disclosures 1
Electronic communications 1
Problem with customer service 1
Problem when making payments 1
Dealing with my lender or servicer 1
Improper contact or sharing of info 1
Problem with a credit reporting company's investigation into an existing problem 1

Yearly Trend

Year Complaints Timely
2013 5 100%
2014 14 100%
2015 20 90%
2016 15 80%
2017 16 93.8%
2018 9 100%
2019 16 100%
2020 13 100%
2021 12 100%
2022 25 100%
2023 29 96.6%
2024 45 84.4%
2025 91 85.7%
2026 42 78.6%

Source: CFPB Consumer Complaint Database

Johnson Mark LLC filings cluster in one product

Johnson Mark LLC's 352 logged complaints stay concentrated: only 15 states show a filing. 50.9% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-06-05.

Johnson Mark LLC answers 89.8% of complaints inside the CFPB's tracked window and closes 96.6% with a written explanation. 2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Johnson Mark LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Johnson Mark LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Johnson Mark LLC (89.8% timely; 2% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration