CFPB · Single-product concentration
Aspen Yo LLC
470 CFPB complaints · 95.5% in "Mortgage" · top issue Trouble during payment process.
Aspen Yo LLC: 95.5% of 470 CFPB complaints sit in "Mortgage". Timely 83.2% · relief 0.9%. Allegations, not findings.
- Single-product concentration
- +100% filings 2014 to 2026
CFPB relief outcome brief
CCDB company aspen-yo-llc
0.9% relief · 83.2% timely · 470 filings · Mortgage
Same-product relief peers
Nearest relief peer: Select Portfolio Servicing, Inc. (0.9% relief)
Aspen Yo LLC closes 0.9% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Aspen Yo LLC's 470 filings include narrative text
50.6% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Aspen Yo LLC complaint mix by product
- Mortgage 449 95.5% – 1% relief
- Debt collection 11 2.3% – 0% relief
- Credit reporting 5 1.1% – 0% relief
- Credit reporting, 4 0.9% – 0% relief
- Payday loan, 1 0.2% – 0% relief
How Aspen Yo LLC's 470 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 449 |
| Debt collection | 11 |
| Credit reporting or other personal consumer reports | 5 |
| Credit reporting, credit repair services, or other personal consumer reports | 4 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
Where Aspen Yo LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 16% of this company's filings
Aspen Yo LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 2
- +100% vs 2014
Top States
| State | Complaints |
|---|---|
| FL | 75 |
| CA | 65 |
| GA | 34 |
| NJ | 33 |
| VA | 28 |
| TX | 28 |
| PA | 26 |
| MD | 26 |
| IL | 24 |
| NY | 24 |
| MA | 10 |
| SC | 7 |
| OH | 7 |
| NC | 7 |
| CO | 6 |
| AZ | 6 |
| MI | 5 |
| OR | 5 |
| AL | 5 |
| IN | 5 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 216 |
| Struggling to pay mortgage | 152 |
| Loan modification,collection,foreclosure | 27 |
| Loan servicing, payments, escrow account | 21 |
| Applying for a mortgage or refinancing an existing mortgage | 19 |
| Closing on a mortgage | 8 |
| Incorrect information on your report | 6 |
| Problem with a company's investigation into an existing problem | 3 |
| Communication tactics | 3 |
| Written notification about debt | 3 |
| Attempts to collect debt not owed | 3 |
| Unable to get your credit report or credit score | 2 |
| False statements or representation | 1 |
| Problem with the payoff process at the end of the loan | 1 |
| Credit monitoring or identity theft protection services | 1 |
| Improper use of your report | 1 |
| Taking/threatening an illegal action | 1 |
| Application, originator, mortgage broker | 1 |
| Other | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 1 | 100% |
| 2015 | 19 | 52.6% |
| 2016 | 25 | 100% |
| 2017 | 24 | 100% |
| 2018 | 16 | 100% |
| 2019 | 17 | 100% |
| 2020 | 49 | 63.3% |
| 2021 | 94 | 92.6% |
| 2022 | 69 | 100% |
| 2023 | 82 | 79.3% |
| 2024 | 65 | 70.8% |
| 2025 | 7 | 0% |
| 2026 | 2 | 0% |
Source: CFPB Consumer Complaint Database
Aspen Yo LLC filings cluster in one product
Aspen Yo LLC's 470 logged complaints stay concentrated: only 36 states show a filing. 50.6% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2026-03-19.
Aspen Yo LLC answers 83.2% of complaints inside the CFPB's tracked window and closes 94.3% with a written explanation. 0.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Aspen Yo LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Aspen Yo LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 470.
- Skopos Financial, LLC Δ 0 complaints · 0% relief 470complaints
- Home Loan Center, Inc. Δ 1 complaints · 0.4% relief 471complaints
- American Profit Recovery, Inc., Marlborough, MA Branch Δ 1 complaints · 0.9% relief 469complaints
- Merchants Adjustment Service, Inc. Δ 1 complaints · 0.2% relief 469complaints
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 83.2%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Aspen Yo LLC (83.2% timely; 0.9% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration