Aspen Yo LLC
470 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Aspen Yo LLC complaint mix by product
- Mortgage 449 95.5% – 1% relief
- Debt collection 11 2.3% – 0% relief
- Credit reporting 5 1.1% – 0% relief
- Credit reporting, 4 0.9% – 0% relief
- Payday loan, 1 0.2% – 0% relief
How Aspen Yo LLC's 470 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 449 |
| Debt collection | 11 |
| Credit reporting or other personal consumer reports | 5 |
| Credit reporting, credit repair services, or other personal consumer reports | 4 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
Top States
| State | Complaints |
|---|---|
| FL | 75 |
| CA | 65 |
| GA | 34 |
| NJ | 33 |
| VA | 28 |
| TX | 28 |
| PA | 26 |
| MD | 26 |
| IL | 24 |
| NY | 24 |
| MA | 10 |
| SC | 7 |
| OH | 7 |
| NC | 7 |
| CO | 6 |
| AZ | 6 |
| MI | 5 |
| OR | 5 |
| AL | 5 |
| IN | 5 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 216 |
| Struggling to pay mortgage | 152 |
| Loan modification,collection,foreclosure | 27 |
| Loan servicing, payments, escrow account | 21 |
| Applying for a mortgage or refinancing an existing mortgage | 19 |
| Closing on a mortgage | 8 |
| Incorrect information on your report | 6 |
| Problem with a company's investigation into an existing problem | 3 |
| Communication tactics | 3 |
| Written notification about debt | 3 |
| Attempts to collect debt not owed | 3 |
| Unable to get your credit report or credit score | 2 |
| False statements or representation | 1 |
| Problem with the payoff process at the end of the loan | 1 |
| Credit monitoring or identity theft protection services | 1 |
| Improper use of your report | 1 |
| Taking/threatening an illegal action | 1 |
| Application, originator, mortgage broker | 1 |
| Other | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 1 | 100% |
| 2015 | 19 | 52.6% |
| 2016 | 25 | 100% |
| 2017 | 24 | 100% |
| 2018 | 16 | 100% |
| 2019 | 17 | 100% |
| 2020 | 49 | 63.3% |
| 2021 | 94 | 92.6% |
| 2022 | 69 | 100% |
| 2023 | 82 | 79.3% |
| 2024 | 65 | 70.8% |
| 2025 | 7 | 0% |
| 2026 | 2 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Aspen Yo LLC
Aspen Yo LLC's 470 logged complaints stay concentrated: only 36 states show a filing on record. 50.6% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2014 through 2026-03-19.
Aspen Yo LLC answers 83.2% of complaints inside the CFPB's tracked window and closes 94.3% with a written explanation. 0.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Aspen Yo LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Aspen Yo LLC have?
470, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Aspen Yo LLC respond to complaints on time?
83.2% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Aspen Yo LLC?
"Trouble during payment process", filed under the "Mortgage" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.