2026 data Public-data reference. official source

Aspen Yo LLC

360 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

360 consumer complaints filed with the CFPB

This profile shows Aspen Yo LLC's complaint history from CFPB public records. 360 consumers have filed complaints since 2014. The company has a 83.1% timely response rate and has provided relief in 0.8% of cases.

360
Total Complaints
83.1%
Timely Response
2.2%
Disputed
0.8%
Relief Provided
34
States Active
2014
Since

Total complaints

360

Filed since 2014

Timely response

83.1%

CFPB-tracked response window

Relief rate

0.8%

Closed with monetary or non-monetary relief

Timely response rate 83.1%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.8%
Industry median

Share closed with monetary or non-monetary relief.

Aspen Yo LLC complaint mix by product

Total complaints: 360

Aspen Yo LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 360 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 346 complaints (96.1%), resolution 0.9% Mortgage 96.1% Debt collection: 9 complaints (2.5%), resolution 0.0% Credit reporting,: 3 complaints (0.8%), resolution 0.0% Credit reporting: 2 complaints (0.6%), resolution 0.0%
  • Mortgage 346 96.1% 1% relief
  • Debt collection 9 2.5% 0% relief
  • Credit reporting, 3 0.8% 0% relief
  • Credit reporting 2 0.6% 0% relief

How Aspen Yo LLC's 360 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 346
Debt collection 9
Credit reporting, credit repair services, or other personal consumer reports 3
Credit reporting or other personal consumer reports 2

Top States

State Complaints
FL 57
CA 49
GA 25
NJ 24
NY 23
VA 22
TX 22
IL 19
MD 19
PA 16
MA 8
SC 7
NC 7
OH 6
CO 6
AZ 5
IN 5
MS 3
LA 3
DC 3

Top Issues

Issue Complaints
Trouble during payment process 166
Struggling to pay mortgage 112
Loan modification,collection,foreclosure 26
Loan servicing, payments, escrow account 17
Applying for a mortgage or refinancing an existing mortgage 14
Closing on a mortgage 6
Written notification about debt 3
Attempts to collect debt not owed 3
Incorrect information on your report 3
Communication tactics 2
Unable to get your credit report or credit score 2
Improper use of your report 1
Other 1
Application, originator, mortgage broker 1
Credit monitoring or identity theft protection services 1
Problem with a company's investigation into an existing problem 1
Taking/threatening an illegal action 1

Yearly Trend

Year Complaints Timely
2014 1 100%
2015 18 55.6%
2016 21 100%
2017 20 100%
2018 15 100%
2019 8 100%
2020 40 62.5%
2021 70 90%
2022 52 100%
2023 62 80.6%
2024 48 70.8%
2025 3 0%
2026 2 0%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Aspen Yo LLC

Aspen Yo LLC has accumulated 360 consumer complaints in the CFPB public database, with filings active across 34 U.S. states. Of those submissions, 127 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2026-03-19, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Aspen Yo LLC reports a 83.1% timely-response rate and has closed 94.2% of cases with a written explanation to the consumer. 0.8% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 2.2% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Trouble during payment process".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Aspen Yo LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Aspen Yo LLC have?

Aspen Yo LLC has received 360 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Aspen Yo LLC respond to complaints on time?

Aspen Yo LLC has a 83.1% timely response rate to CFPB complaints.

What is the most common complaint about Aspen Yo LLC?

The most common issue reported against Aspen Yo LLC is "Trouble during payment process" in the "Mortgage" product category.

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