Total complaints
461
Filed since 2013
461 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
461 consumer complaints filed with the CFPB
This profile shows FIDELITY CAPITAL HOLDINGS, INC's complaint history from CFPB public records. 461 consumers have filed complaints since 2013. The company has a 46.2% timely response rate and has provided relief in 0.2% of cases.
Total complaints
461
Filed since 2013
Timely response
46.2%
CFPB-tracked response window
Relief rate
0.2%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How FIDELITY CAPITAL HOLDINGS, INC's 461 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 378 |
| Credit reporting, credit repair services, or other personal consumer reports | 49 |
| Credit reporting or other personal consumer reports | 13 |
| Checking or savings account | 8 |
| Credit reporting | 5 |
| Credit card or prepaid card | 2 |
| Money transfer, virtual currency, or money service | 2 |
| Mortgage | 2 |
| Consumer Loan | 1 |
| Credit card | 1 |
| State | Complaints |
|---|---|
| CA | 259 |
| TX | 31 |
| FL | 29 |
| GA | 16 |
| NY | 13 |
| PA | 9 |
| TN | 7 |
| OK | 7 |
| VA | 6 |
| NJ | 6 |
| AZ | 5 |
| NV | 5 |
| AL | 5 |
| NC | 5 |
| WA | 5 |
| OH | 5 |
| MI | 5 |
| CO | 4 |
| LA | 4 |
| IL | 4 |
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 100 |
| Cont'd attempts collect debt not owed | 76 |
| Written notification about debt | 66 |
| False statements or representation | 54 |
| Incorrect information on your report | 36 |
| Disclosure verification of debt | 34 |
| Took or threatened to take negative or legal action | 22 |
| Communication tactics | 21 |
| Problem with a credit reporting company's investigation into an existing problem | 14 |
| Improper use of your report | 8 |
| Managing an account | 5 |
| Incorrect information on credit report | 4 |
| Problem with a company's investigation into an existing problem | 3 |
| Improper contact or sharing of info | 3 |
| Problem caused by your funds being low | 2 |
| Other service problem | 1 |
| Loan servicing, payments, escrow account | 1 |
| Managing the loan or lease | 1 |
| Problem with a lender or other company charging your account | 1 |
| Problem with a company's investigation into an existing issue | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 14 | 92.9% |
| 2014 | 42 | 85.7% |
| 2015 | 36 | 75% |
| 2016 | 50 | 72% |
| 2017 | 41 | 65.9% |
| 2018 | 37 | 67.6% |
| 2019 | 40 | 35% |
| 2020 | 37 | 27% |
| 2021 | 45 | 28.9% |
| 2022 | 31 | 22.6% |
| 2023 | 37 | 13.5% |
| 2024 | 16 | 0% |
| 2025 | 26 | 0% |
| 2026 | 9 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
FIDELITY CAPITAL HOLDINGS, INC has accumulated 461 consumer complaints in the CFPB public database, with filings active across 39 U.S. states. Of those submissions, 167 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-19, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, FIDELITY CAPITAL HOLDINGS, INC reports a 46.2% timely-response rate and has closed 89.4% of cases with a written explanation to the consumer. 0.2% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 13% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating FIDELITY CAPITAL HOLDINGS, INC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
FIDELITY CAPITAL HOLDINGS, INC has received 461 consumer complaints filed with the Consumer Financial Protection Bureau.
FIDELITY CAPITAL HOLDINGS, INC has a 46.2% timely response rate to CFPB complaints.
The most common issue reported against FIDELITY CAPITAL HOLDINGS, INC is "Attempts to collect debt not owed" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.