CFPB · Single-product concentration
Fidelity Capital Holdings, Inc
580 CFPB complaints · 80.3% in "Debt collection" · top issue Attempts to collect debt not owed.
Fidelity Capital Holdings, Inc: 80.3% of 580 CFPB complaints sit in "Debt collection". Timely 42.2% · relief 0.2%. Allegations, not findings.
- Single-product concentration
- +28.6% filings 2013 to 2026
CFPB relief outcome brief
CCDB company fidelity-capital-holdings-inc
0.2% relief · 42.2% timely · 580 filings · Debt collection
Same-product relief peers
Nearest relief peer: NCB Management Services Inc. (0.2% relief)
Fidelity Capital Holdings, Inc closes 0.2% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Fidelity Capital Holdings, Inc's 580 filings include narrative text
48.4% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Fidelity Capital Holdings, Inc complaint mix by product
- Debt collection 466 81.3% – 0% relief
- Credit reporting, 64 11.2% – 0% relief
- Credit reporting 19 3.3% – 0% relief
- Checking or 12 2.1% – 0% relief
- Credit reporting 6 1.0% – 0% relief
- Mortgage 3 0.5% – 0% relief
- Credit card 3 0.5% – 0% relief
How Fidelity Capital Holdings, Inc's 580 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 466 |
| Credit reporting, credit repair services, or other personal consumer reports | 64 |
| Credit reporting or other personal consumer reports | 19 |
| Checking or savings account | 12 |
| Credit reporting | 6 |
| Mortgage | 3 |
| Credit card or prepaid card | 3 |
| Credit card | 2 |
| Money transfer, virtual currency, or money service | 2 |
| Vehicle loan or lease | 1 |
| Student loan | 1 |
| Consumer Loan | 1 |
Concentrated filing states for Fidelity Capital Holdings, Inc
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 56.2% of this company's filings
Fidelity Capital Holdings, Inc rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 18
- +28.6% vs 2013
Top States
| State | Complaints |
|---|---|
| CA | 326 |
| TX | 43 |
| FL | 34 |
| GA | 24 |
| NY | 14 |
| PA | 11 |
| TN | 9 |
| OH | 8 |
| OK | 8 |
| VA | 7 |
| AL | 7 |
| CO | 6 |
| NV | 6 |
| NC | 6 |
| WA | 6 |
| AZ | 6 |
| NJ | 6 |
| IL | 5 |
| MI | 5 |
| LA | 4 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 132 |
| Cont'd attempts collect debt not owed | 82 |
| Written notification about debt | 78 |
| False statements or representation | 72 |
| Incorrect information on your report | 48 |
| Disclosure verification of debt | 42 |
| Took or threatened to take negative or legal action | 32 |
| Communication tactics | 22 |
| Problem with a credit reporting company's investigation into an existing problem | 17 |
| Improper use of your report | 12 |
| Managing an account | 9 |
| Problem with a company's investigation into an existing problem | 6 |
| Incorrect information on credit report | 5 |
| Improper contact or sharing of info | 3 |
| Problem caused by your funds being low | 2 |
| Managing the loan or lease | 2 |
| Loan servicing, payments, escrow account | 2 |
| Taking/threatening an illegal action | 2 |
| Problem with a company's investigation into an existing issue | 1 |
| Getting a credit card | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 14 | 92.9% |
| 2014 | 42 | 85.7% |
| 2015 | 44 | 75% |
| 2016 | 60 | 73.3% |
| 2017 | 50 | 58% |
| 2018 | 46 | 67.4% |
| 2019 | 50 | 34% |
| 2020 | 45 | 22.2% |
| 2021 | 60 | 28.3% |
| 2022 | 44 | 15.9% |
| 2023 | 47 | 14.9% |
| 2024 | 24 | 4.2% |
| 2025 | 36 | 0% |
| 2026 | 18 | 0% |
Source: CFPB Consumer Complaint Database
Fidelity Capital Holdings, Inc filings cluster in one product
Fidelity Capital Holdings, Inc's 580 logged complaints reach a nationwide footprint - 41 states have at least one filing. 48.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-05-27.
Fidelity Capital Holdings, Inc answers 42.2% of complaints inside the CFPB's tracked window and closes 88.1% with a written explanation. 0.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Fidelity Capital Holdings, Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Fidelity Capital Holdings, Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 580.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 42.2%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Fidelity Capital Holdings, Inc (42.2% timely; 0.2% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration