2026 data Public-data reference. official source

FIDELITY CAPITAL HOLDINGS, INC

461 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

461 consumer complaints filed with the CFPB

This profile shows FIDELITY CAPITAL HOLDINGS, INC's complaint history from CFPB public records. 461 consumers have filed complaints since 2013. The company has a 46.2% timely response rate and has provided relief in 0.2% of cases.

461
Total Complaints
46.2%
Timely Response
13%
Disputed
0.2%
Relief Provided
39
States Active
2013
Since

Total complaints

461

Filed since 2013

Timely response

46.2%

CFPB-tracked response window

Relief rate

0.2%

Closed with monetary or non-monetary relief

Timely response rate 46.2%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.2%
Industry median

Share closed with monetary or non-monetary relief.

FIDELITY CAPITAL HOLDINGS, INC complaint mix by product

Total complaints: 461

FIDELITY CAPITAL HOLDINGS, INC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 461 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 378 complaints (82.7%), resolution 0.3% Debt collection 82.7% Credit reporting,: 49 complaints (10.7%), resolution 0.0% Credit reporting, 10.7% Credit reporting: 13 complaints (2.8%), resolution 0.0% Checking or: 8 complaints (1.8%), resolution 0.0% Credit reporting: 5 complaints (1.1%), resolution 0.0% Credit card: 2 complaints (0.4%), resolution 0.0% Money transfer,: 2 complaints (0.4%), resolution 0.0%
  • Debt collection 378 82.7% 0% relief
  • Credit reporting, 49 10.7% 0% relief
  • Credit reporting 13 2.8% 0% relief
  • Checking or 8 1.8% 0% relief
  • Credit reporting 5 1.1% 0% relief
  • Credit card 2 0.4% 0% relief
  • Money transfer, 2 0.4% 0% relief

How FIDELITY CAPITAL HOLDINGS, INC's 461 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 378
Credit reporting, credit repair services, or other personal consumer reports 49
Credit reporting or other personal consumer reports 13
Checking or savings account 8
Credit reporting 5
Credit card or prepaid card 2
Money transfer, virtual currency, or money service 2
Mortgage 2
Consumer Loan 1
Credit card 1

Top States

State Complaints
CA 259
TX 31
FL 29
GA 16
NY 13
PA 9
TN 7
OK 7
VA 6
NJ 6
AZ 5
NV 5
AL 5
NC 5
WA 5
OH 5
MI 5
CO 4
LA 4
IL 4

Top Issues

Issue Complaints
Attempts to collect debt not owed 100
Cont'd attempts collect debt not owed 76
Written notification about debt 66
False statements or representation 54
Incorrect information on your report 36
Disclosure verification of debt 34
Took or threatened to take negative or legal action 22
Communication tactics 21
Problem with a credit reporting company's investigation into an existing problem 14
Improper use of your report 8
Managing an account 5
Incorrect information on credit report 4
Problem with a company's investigation into an existing problem 3
Improper contact or sharing of info 3
Problem caused by your funds being low 2
Other service problem 1
Loan servicing, payments, escrow account 1
Managing the loan or lease 1
Problem with a lender or other company charging your account 1
Problem with a company's investigation into an existing issue 1

Yearly Trend

Year Complaints Timely
2013 14 92.9%
2014 42 85.7%
2015 36 75%
2016 50 72%
2017 41 65.9%
2018 37 67.6%
2019 40 35%
2020 37 27%
2021 45 28.9%
2022 31 22.6%
2023 37 13.5%
2024 16 0%
2025 26 0%
2026 9 0%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About FIDELITY CAPITAL HOLDINGS, INC

FIDELITY CAPITAL HOLDINGS, INC has accumulated 461 consumer complaints in the CFPB public database, with filings active across 39 U.S. states. Of those submissions, 167 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-19, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, FIDELITY CAPITAL HOLDINGS, INC reports a 46.2% timely-response rate and has closed 89.4% of cases with a written explanation to the consumer. 0.2% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 13% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating FIDELITY CAPITAL HOLDINGS, INC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does FIDELITY CAPITAL HOLDINGS, INC have?

FIDELITY CAPITAL HOLDINGS, INC has received 461 consumer complaints filed with the Consumer Financial Protection Bureau.

Does FIDELITY CAPITAL HOLDINGS, INC respond to complaints on time?

FIDELITY CAPITAL HOLDINGS, INC has a 46.2% timely response rate to CFPB complaints.

What is the most common complaint about FIDELITY CAPITAL HOLDINGS, INC?

The most common issue reported against FIDELITY CAPITAL HOLDINGS, INC is "Attempts to collect debt not owed" in the "Debt collection" product category.

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