CFPB · Single-product concentration
Mortgage Solutions of Colorado
221 CFPB complaints · 82.8% in "Mortgage" · top issue Trouble during payment process.
Mortgage Solutions of Colorado: 82.8% of 221 CFPB complaints sit in "Mortgage". Timely 96.4% · relief 2.7%. Allegations, not findings.
- Single-product concentration
- +1600% filings 2013 to 2026
CFPB relief outcome brief
CCDB company mortgage-solutions-of-colorado
2.7% relief · 96.4% timely · 221 filings · Mortgage
Same-product relief peers
Nearest relief peer: Neighborhood Assistance Corporation of America ("NACA") (2.8% relief)
Mortgage Solutions of Colorado closes 2.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Mortgage Solutions of Colorado scores strongest on timely response (94/100 percentile-benchmarked) and weakest on relief provided (13/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
13 / 100 percentile-benchmarked
2.7% of complaints closed with relief to the consumer
Timely response
94 / 100 percentile-benchmarked
96.4% of complaints answered inside the CFPB 15-day window
Closed with explanation
92 / 100 percentile-benchmarked
95.9% of complaints closed with an explanation to the consumer
Most of Mortgage Solutions of Colorado's 221 filings include narrative text
52% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Mortgage Solutions of Colorado complaint mix by product
- Mortgage 183 82.8% – 3% relief
- Credit reporting 27 12.2% – 0% relief
- Credit reporting, 8 3.6% – 13% relief
- Debt collection 3 1.4% – 0% relief
How Mortgage Solutions of Colorado's 221 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 183 |
| Credit reporting or other personal consumer reports | 27 |
| Credit reporting, credit repair services, or other personal consumer reports | 8 |
| Debt collection | 3 |
Where Mortgage Solutions of Colorado complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 15.8% of this company's filings
Mortgage Solutions of Colorado rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 34
- +1600% vs 2013
Top States
| State | Complaints |
|---|---|
| TX | 35 |
| CO | 27 |
| CA | 24 |
| FL | 22 |
| NC | 15 |
| SC | 13 |
| WA | 9 |
| IL | 9 |
| AL | 8 |
| IN | 7 |
| GA | 7 |
| MI | 5 |
| TN | 4 |
| OH | 4 |
| MD | 3 |
| MT | 3 |
| PA | 3 |
| OK | 3 |
| MO | 3 |
| AZ | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 73 |
| Struggling to pay mortgage | 49 |
| Closing on a mortgage | 24 |
| Incorrect information on your report | 23 |
| Applying for a mortgage or refinancing an existing mortgage | 16 |
| Problem with a company's investigation into an existing problem | 7 |
| Loan servicing, payments, escrow account | 6 |
| Problem with a credit reporting company's investigation into an existing problem | 5 |
| Application, originator, mortgage broker | 5 |
| Improper use of your report | 3 |
| Other | 3 |
| Attempts to collect debt not owed | 2 |
| Loan modification,collection,foreclosure | 2 |
| Took or threatened to take negative or legal action | 1 |
| Credit decision / Underwriting | 1 |
| Settlement process and costs | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 2 | 100% |
| 2014 | 4 | 100% |
| 2015 | 5 | 60% |
| 2016 | 5 | 80% |
| 2017 | 10 | 100% |
| 2018 | 6 | 66.7% |
| 2019 | 2 | 100% |
| 2020 | 10 | 80% |
| 2021 | 8 | 87.5% |
| 2022 | 13 | 100% |
| 2023 | 22 | 100% |
| 2024 | 31 | 100% |
| 2025 | 69 | 100% |
| 2026 | 34 | 100% |
Source: CFPB Consumer Complaint Database
Mortgage Solutions of Colorado filings cluster in one product
Mortgage Solutions of Colorado's 221 logged complaints stay concentrated: only 30 states show a filing. 52% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-06-24.
Mortgage Solutions of Colorado answers 96.4% of complaints inside the CFPB's tracked window and closes 95.9% with a written explanation. 2.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Mortgage Solutions of Colorado.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Mortgage Solutions of Colorado: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 221.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 96.4%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Mortgage Solutions of Colorado (96.4% timely; 2.7% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration