CFPB · Single-product concentration

Senex Services Corp.

230 CFPB complaints · 89.1% in "Debt collection" · top issue Cont'd attempts collect debt not owed.

230 CFPB complaints

Senex Services Corp.: 89.1% of 230 CFPB complaints sit in "Debt collection". Timely 78.3% · relief 9.6%. Allegations, not findings.

  • Single-product concentration
  • -33.3% filings 2013 to 2025

CFPB relief outcome brief

CCDB company senex-services-corp

9.6% relief · 78.3% timely · 230 filings · Debt collection

Nearest relief peer: National Enterprise Systems, Inc. (9.6% relief)

Senex Services Corp. (this)9.6%Credit Bureau Services Assoc…0.4%North American Credit Servic…0%Pendrick Capital Partners12.6%Perpay, Inc.2.2%
Closed-with-relief % among Senex Services Corp. and nearest filing-volume peers

Senex Services Corp. closes 9.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 230 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 78.3%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 9.6%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Senex Services Corp. complaint mix by product

Total complaints: 230

Senex Services Corp. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 230 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 205 complaints (89.1%), resolution 10.7% Debt collection 89.1% Credit reporting,: 18 complaints (7.8%), resolution 0.0% Credit reporting, 7.8% Credit reporting: 7 complaints (3.0%), resolution 0.0%
  • Debt collection 205 89.1% 11% relief
  • Credit reporting, 18 7.8% 0% relief
  • Credit reporting 7 3.0% 0% relief

How Senex Services Corp.'s 230 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 205
Credit reporting, credit repair services, or other personal consumer reports 18
Credit reporting 7

Where Senex Services Corp. complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
NJ
36.5% of this company's filings
NJ84OH40MO22IN12FL11KY9TN7NY7

Senex Services Corp. falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2025
2
-33.3% vs 2013
01020304050 2013201520172019202120232025 2

Top States

State Complaints
NJ 84
OH 40
MO 22
IN 12
FL 11
KY 9
TN 7
NY 7
MI 6
TX 6
VA 4
AL 4
LA 3
NC 3
IL 2
PA 1
CA 1
ID 1
PR 1
HI 1

Top Issues

Issue Complaints
Cont'd attempts collect debt not owed 62
Disclosure verification of debt 49
Attempts to collect debt not owed 38
Written notification about debt 23
Incorrect information on your report 13
Communication tactics 11
Incorrect information on credit report 7
False statements or representation 6
Taking/threatening an illegal action 5
Improper contact or sharing of info 5
Took or threatened to take negative or legal action 4
Problem with a credit reporting company's investigation into an existing problem 4
Threatened to contact someone or share information improperly 2
Improper use of your report 1

Yearly Trend

Year Complaints Timely
2013 3 100%
2014 29 82.8%
2015 45 97.8%
2016 42 66.7%
2017 43 58.1%
2018 38 81.6%
2019 10 80%
2020 6 50%
2021 3 100%
2022 4 100%
2023 3 100%
2024 2 100%
2025 2 100%

Source: CFPB Consumer Complaint Database

Senex Services Corp. filings cluster in one product

Senex Services Corp.'s 230 logged complaints stay concentrated: only 23 states show a filing. Only 36.1% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2025-06-04.

Senex Services Corp. answers 78.3% of complaints inside the CFPB's tracked window and closes 90.4% with a written explanation. 9.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Senex Services Corp..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Senex Services Corp.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Senex Services Corp. (78.3% timely; 9.6% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration