Total complaints
144
Filed since 2023
2026 data Public-data reference. official source
Servicing Solutions, LLC
144 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
144 consumer complaints filed with the CFPB
This profile shows Servicing Solutions, LLC's complaint history from CFPB public records. 144 consumers have filed complaints since 2023. The company has a 95.1% timely response rate and has provided relief in 0% of cases.
144
Total Complaints
95.1%
Timely Response
0%
Disputed
0%
Relief Provided
29
States Active
2023
Since
Timely response
95.1%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 95.1%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
Servicing Solutions, LLC complaint mix by product
- Debt collection 69 47.9% – 0% relief
- Credit reporting 52 36.1% – 0% relief
- Credit card 15 10.4% – 0% relief
- Vehicle loan 3 2.1% – 0% relief
- Payday loan, 2 1.4% – 0% relief
- Debt or 2 1.4% – 0% relief
- Credit reporting, 1 0.7% – 0% relief
How Servicing Solutions, LLC's 144 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 69 |
| Credit reporting or other personal consumer reports | 52 |
| Credit card | 15 |
| Vehicle loan or lease | 3 |
| Payday loan, title loan, personal loan, or advance loan | 2 |
| Debt or credit management | 2 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Top States
| State | Complaints |
|---|---|
| FL | 23 |
| GA | 11 |
| TX | 11 |
| CA | 10 |
| NY | 8 |
| OH | 7 |
| IL | 7 |
| WI | 6 |
| TN | 6 |
| MI | 5 |
| NJ | 5 |
| LA | 5 |
| AZ | 5 |
| MA | 5 |
| NC | 4 |
| CT | 3 |
| NV | 3 |
| AL | 3 |
| MN | 2 |
| VA | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 36 |
| Attempts to collect debt not owed | 30 |
| Took or threatened to take negative or legal action | 14 |
| Improper use of your report | 11 |
| Problem with a company's investigation into an existing problem | 8 |
| Written notification about debt | 8 |
| False statements or representation | 7 |
| Electronic communications | 6 |
| Communication tactics | 4 |
| Closing your account | 3 |
| Fees or interest | 3 |
| Other features, terms, or problems | 2 |
| Getting a credit card | 2 |
| Unauthorized withdrawals or charges | 2 |
| Credit monitoring or identity theft protection services | 1 |
| Problem with fraud alerts or security freezes | 1 |
| Charged fees or interest you didn't expect | 1 |
| Problem with the payoff process at the end of the loan | 1 |
| Problems at the end of the loan or lease | 1 |
| Problem with a purchase shown on your statement | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2023 | 2 | 50% |
| 2024 | 7 | 100% |
| 2025 | 113 | 94.7% |
| 2026 | 22 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Servicing Solutions, LLC
Servicing Solutions, LLC has accumulated 144 consumer complaints in the CFPB public database, with filings active across 29 U.S. states. Of those submissions, 43 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2023, and the most recent logged activity is 2026-03-12, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Servicing Solutions, LLC reports a 95.1% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Incorrect information on your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Servicing Solutions, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Servicing Solutions, LLC have?
Servicing Solutions, LLC has received 144 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Servicing Solutions, LLC respond to complaints on time?
Servicing Solutions, LLC has a 95.1% timely response rate to CFPB complaints.
What is the most common complaint about Servicing Solutions, LLC?
The most common issue reported against Servicing Solutions, LLC is "Incorrect information on your report" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.
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