CFPB · Narrative-heavy record

Servicing Solutions, LLC

225 CFPB complaints · 45.3% with narratives · top issue Incorrect information on your report.

225 CFPB complaints

Servicing Solutions, LLC: 45.3% of 225 filings include consumer narratives. Timely 94.2% · relief 0% · top product Debt collection. Allegations, not findings.

  • Narrative-heavy record
  • +1225% filings 2023 to 2026

CFPB relief outcome brief

CCDB company servicing-solutions-llc

0% relief · 94.2% timely · 225 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

Servicing Solutions, LLC(this)0%Professional PlacementServices, LLC0%Union Home Mortgage Corp12.4%Informative Research0%Machol & Johannes, LLC1.3%
Closed-with-relief % among Servicing Solutions, LLC and nearest filing-volume peers

Servicing Solutions, LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Servicing Solutions, LLC scores strongest on closed with explanation (99/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

52 /100 grade D

Relief provided

0 / 100 percentile-benchmarked

0% of complaints closed with relief to the consumer

Timely response

90 / 100 percentile-benchmarked

94.2% of complaints answered inside the CFPB 15-day window

Closed with explanation

99 / 100 percentile-benchmarked

99.6% of complaints closed with an explanation to the consumer

Most of Servicing Solutions, LLC's 225 filings include narrative text

45.3% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 94.2%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Servicing Solutions, LLC complaint mix by product

Total complaints: 225

Servicing Solutions, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 225 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 102 complaints (45.3%), resolution 0.0% Debt collection 45.3% Credit reporting: 87 complaints (38.7%), resolution 0.0% Credit reporting 38.7% Credit card: 27 complaints (12.0%), resolution 0.0% Credit card 12.0% Vehicle loan: 3 complaints (1.3%), resolution 0.0% Payday loan,: 3 complaints (1.3%), resolution 0.0% Debt or: 2 complaints (0.9%), resolution 0.0% Credit reporting,: 1 complaints (0.4%), resolution 0.0%
  • Debt collection 102 45.3% – 0% relief
  • Credit reporting 87 38.7% – 0% relief
  • Credit card 27 12.0% – 0% relief
  • Vehicle loan 3 1.3% – 0% relief
  • Payday loan, 3 1.3% – 0% relief
  • Debt or 2 0.9% – 0% relief
  • Credit reporting, 1 0.4% – 0% relief

How Servicing Solutions, LLC's 225 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 102
Credit reporting or other personal consumer reports 87
Credit card 27
Vehicle loan or lease 3
Payday loan, title loan, personal loan, or advance loan 3
Debt or credit management 2
Credit reporting, credit repair services, or other personal consumer reports 1

Where Servicing Solutions, LLC complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
FL
13.8% of this company's filings
FL31CA24TX18GA16OH11IL11NY10NC9

Servicing Solutions, LLC rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
53
+1225% vs 2023
050100150200 2023202420252026 53

Top States

State Complaints
FL 31
CA 24
TX 18
GA 16
OH 11
IL 11
NY 10
NC 9
NV 9
TN 8
NJ 8
AZ 7
WI 7
LA 6
MI 6
MA 6
CT 6
AL 5
MD 4
RI 3

Top Issues

Issue Complaints
Incorrect information on your report 62
Attempts to collect debt not owed 44
Took or threatened to take negative or legal action 22
Problem with a company's investigation into an existing problem 18
Improper use of your report 13
Written notification about debt 12
False statements or representation 10
Electronic communications 7
Communication tactics 7
Closing your account 6
Fees or interest 6
Other features, terms, or problems 5
Charged fees or interest you didn't expect 2
Unauthorized withdrawals or charges 2
Getting a credit card 2
Credit monitoring or identity theft protection services 1
Managing the loan or lease 1
Advertising and marketing, including promotional offers 1
Problem with the payoff process at the end of the loan 1
Problem with fraud alerts or security freezes 1

Yearly Trend

Year Complaints Timely
2023 4 75%
2024 9 100%
2025 159 94.3%
2026 53 94.3%

Source: CFPB Consumer Complaint Database

Servicing Solutions, LLC's narrative-rich complaint ledger

Servicing Solutions, LLC's 225 logged complaints stay concentrated: only 33 states show a filing. 45.3% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2023 through 2026-06-24.

Servicing Solutions, LLC answers 94.2% of complaints inside the CFPB's tracked window and closes 99.6% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Incorrect information on your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Servicing Solutions, LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Servicing Solutions, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Servicing Solutions, LLC (94.2% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record