CFPB · Single-product concentration

SG and Associates

449 CFPB complaints · 76.4% in "Debt collection" · top issue Attempts to collect debt not owed.

449 CFPB complaints

SG and Associates: 76.4% of 449 CFPB complaints sit in "Debt collection". Timely 59% · relief 0.2%. Allegations, not findings.

  • Single-product concentration
  • +2650% filings 2020 to 2026

CFPB relief outcome brief

CCDB company sg-and-associates

0.2% relief · 59% timely · 449 filings · Debt collection

Nearest relief peer: NCB Management Services Inc. (0.2% relief)

SG and Associates (this)0.2%Cottonwood Financial Ltd.1.8%Fulton Financial Corporation12.2%Platinum Holdings Group, LLC0%Servicemac, LLC6.4%
Closed-with-relief % among SG and Associates and nearest filing-volume peers

SG and Associates closes 0.2% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

SG and Associates scores strongest on closed with explanation (94/100 percentile-benchmarked) and weakest on relief provided (1/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

32 /100 grade F

Relief provided

1 / 100 percentile-benchmarked

0.2% of complaints closed with relief to the consumer

Timely response

28 / 100 percentile-benchmarked

59% of complaints answered inside the CFPB 15-day window

Closed with explanation

94 / 100 percentile-benchmarked

96.9% of complaints closed with an explanation to the consumer

How 449 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 59.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.2%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

SG and Associates complaint mix by product

Total complaints: 449

SG and Associates complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 449 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 343 complaints (76.4%), resolution 0.3% Debt collection 76.4% Credit reporting: 74 complaints (16.5%), resolution 0.0% Credit reporting 16.5% Credit reporting,: 27 complaints (6.0%), resolution 0.0% Credit reporting, 6.0% Payday loan,: 3 complaints (0.7%), resolution 0.0% Credit card: 1 complaints (0.2%), resolution 0.0% Debt or: 1 complaints (0.2%), resolution 0.0%
  • Debt collection 343 76.4% – 0% relief
  • Credit reporting 74 16.5% – 0% relief
  • Credit reporting, 27 6.0% – 0% relief
  • Payday loan, 3 0.7% – 0% relief
  • Credit card 1 0.2% – 0% relief
  • Debt or 1 0.2% – 0% relief

How SG and Associates's 449 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 343
Credit reporting or other personal consumer reports 74
Credit reporting, credit repair services, or other personal consumer reports 27
Payday loan, title loan, personal loan, or advance loan 3
Credit card or prepaid card 1
Debt or credit management 1

Nationwide filing states for SG and Associates

Top states by attributed CFPB complaint volume for this company

Nationwide footprint
Leading state
TX
34.1% of this company's filings
TX153FL48GA40CA20NC20NY17PA15OH11

SG and Associates rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
110
+2650% vs 2020
050100150 2020202120222023202420252026 110

Top States

State Complaints
TX 153
FL 48
GA 40
CA 20
NC 20
NY 17
PA 15
OH 11
IN 10
IL 9
AL 8
MI 8
TN 7
AZ 7
SC 6
MD 6
LA 5
MO 4
DC 4
VA 4

Top Issues

Issue Complaints
Attempts to collect debt not owed 128
Took or threatened to take negative or legal action 90
Written notification about debt 50
Incorrect information on your report 47
False statements or representation 40
Improper use of your report 28
Communication tactics 25
Problem with a company's investigation into an existing problem 16
Threatened to contact someone or share information improperly 8
Problem with a credit reporting company's investigation into an existing problem 8
Electronic communications 2
Struggling to pay your loan 2
Getting a credit card 1
Problem with the payoff process at the end of the loan 1
Problem with fraud alerts or security freezes 1
Confusing or missing disclosures 1
Credit monitoring or identity theft protection services 1

Yearly Trend

Year Complaints Timely
2020 4 100%
2021 28 78.6%
2022 51 52.9%
2023 53 84.9%
2024 65 93.8%
2025 138 54.3%
2026 110 28.2%

Source: CFPB Consumer Complaint Database

SG and Associates filings cluster in one product

SG and Associates's 449 logged complaints reach a nationwide footprint - 45 states have at least one filing. Only 34.1% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2020 through 2026-06-25.

SG and Associates answers 59% of complaints inside the CFPB's tracked window and closes 96.9% with a written explanation. 0.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about SG and Associates.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for SG and Associates: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for SG and Associates (59% timely; 0.2% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration